I am still in my beginning steps, doing trial and error. As I go to each chapter, I go and practice. It feels overwhelming sometimes, but I tried and tried watching the videos until it is done. I ask... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The package and the training that they offer is amazing I need to learn more and I need help to do so..It us a package thst every business should have.
Company replied
So far there hasn't been any negative surprises ir anything. I just started a couple days ago so if anything bad does pop-up I'll add to my post
Company replied
CreatorU makes me feel less alone as an entrepreneur. It’s a supportive, tight-knit community of people who understand the journey. The creators genuinely care, always offering help and guidance. I’ve... See more
Company replied
Company details
Written by the company
CreatorU is the ultimate platform for building your online business or brand. Discover the newest strategies. Execute with AI. Track progress in real-time. And network with 80,000+ other creators.
Contact info
United States
- support@creatoru.com
- creatoru.com
3.5
Average
439 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
CreatorU-Accelerator (SamCart) - Misrepresentation
𝐅𝐞𝐞𝐥𝐢𝐧𝐠 𝐌𝐢𝐬𝐥𝐞𝐝, 𝐋𝐞𝐭 𝐃𝐨𝐰𝐧, 𝐚𝐧𝐝 𝐒𝐡𝐮𝐭 𝐎𝐮𝐭, 𝐏𝐥𝐞𝐚𝐬𝐞 𝐑𝐞𝐚𝐝 𝐁𝐞𝐟𝐨𝐫𝐞 𝐘𝐨𝐮 𝐁𝐮𝐲!
I joined the “𝘊𝘳𝘦𝘢𝘵𝘰𝘳𝘜 𝘈𝘤𝘤𝘦𝘭𝘦𝘳𝘢𝘵𝘰𝘳” on January 8, 2025, after months of polished marketing and success stories. I paid $7,000 for the program. Based on my experience, what I received did not match what I believed was being sold.
The real value of the program, as I saw it, came from a senior coach whose guidance was powerful, practical, and genuinely helpful. His presence and leadership were part of what convinced me to join. When that coach suddenly disappeared, the entire program, in my experience, lost its structure, quality, and sense of stability.
What followed mainly were repetitive slide presentations and sessions led by relatively inexperienced staff running “𝘵𝘦𝘤𝘩” and “𝘨𝘳𝘢𝘱𝘩𝘪𝘤𝘴” calls. In my view, the quality of support dropped significantly. Basic questions often went unanswered, and the experience no longer resembled the mentorship-style program I thought I was buying.
Key deliverables, as I understood them, disappeared. Training replays were removed. The coaching structure shifted without clear explanation. The “𝘈𝘤𝘤𝘦𝘭𝘦𝘳𝘢𝘵𝘰𝘳” I purchased no longer felt like the same program being delivered later in the year.
When I raised concerns and eventually requested a refund, I was told I should have decided within five (5) days of joining – despite this being a long-term, high-ticket coaching program.
Five days to somehow predict leadership changes, removed deliverables, or a drop in quality. Even without those later changes, I personally consider that an unreasonable policy for a program of this type.
During this dispute, content I had created inside their Typeset platform was deleted. I was not given a proper opportunity to secure my recordings and work before they were removed. As an EU citizen, this raised serious concerns for me about how my data was handled, stored, and deleted.
This experience has been financially damaging, professionally disappointing, and personally disheartening.
I also spoke directly with other participants who reported similar concerns: sudden coaching changes, missing deliverables, and a program experience that, in their view and mine, did not line up with what was originally advertised.
Everything I have written here is based on my own documented experience and communications while I was a paying customer.
If you are considering the “𝘊𝘳𝘦𝘢𝘵𝘰𝘳𝘜 𝘈𝘤𝘤𝘦𝘭𝘦𝘳𝘢𝘵𝘰𝘳,” please be cautious. Ask detailed questions. Get clear, written confirmation on deliverables, leadership, access, and refund terms. Do not rely solely on the marketing or sales calls.
I am sharing this review so that others can make a fully informed decision and, I hope, avoid the disappointment I (and others I spoke with) experienced.
25 November 2025
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
goes down fat
23 November 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Margaret! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Resonant team work is the best
The resonant team work was the best. I’ve worked with other design teams and coaches and the communication between us was horrible.
My biggest frustration was with Typeset. Changing something in the theme for a project and not being able to undo it which wound up changing other projects which wrecked them. If I had known to duplicate a theme and name it “project name theme” that would have helped so much. Many people probably wouldn’t need that but I’m a trained graphic designer so “customizing” is my middle name.
21 October 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Barbara! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
I have to take it a little slower…
I have to take it a little slower because I’m a stay at home mom doing this during nap time! But I love it and have my ebook done!
9 November 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Madelyn! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
This company is a total RIP OFF
This company is a total RIP OFF. I had a great subscription to CreatorU+ and a Karen Z convinced me to downgrade to CreatorU for $99/year. It offers 6 courses which all 6 can be completed in a day and several of the courses were repeats of a previous course on the platform. They offer NO training on traffic and the only thing that's taught is how to create an ebook in Samcart and Typeset which they make you pay for. When support is contacted they all respond in every email with "I do want to be fully transparent" which is so totally a bunch of bullshit. I wanted to reactivate my CreatorU+ account and they refused and replied with I want to be fully transparent. They TOTALLY undeliver to the max and there's NO incentive whatsoever to continue with this cheap, no good for nothing crap that you're paying $99/year for when ALL courses can be completed in one day and several are just repeats of lessons in the other courses. TOTAL CRAP and definitely not worth $10/year much less $99/year. Brian Moran is a thief who delivers nothing of value. Don't give your money as it will be a total loss to you and there's NO value provided.
7 November 2025
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Stay away from this product
Stay away from this product!
I was shocked today to see a charge for auto renewal of $239us for a product I do not use. Equally disturbed that it went through PayPal although I do not have a recurring payment set up with them. Classic scam. Refund my money immediately. And yes I have filed a ticket.
6 November 2025
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Typically our CreatorU subscriptions rebill one year from the original purchase date for the standard list price instead of the discounted initial price you paid, as documented in your receipt.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
The information and step by step guide…
The information and step by step guide is by far the best i have tried , great job creatorU
4 November 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Ian! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
It's very satisfying applying the tools…
It's very satisfying applying the tools I've learned into creating meaning content.
30 October 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Anthony! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Love this it has been the simplest to…
Love this it has been the simplest to follow directions and actually get a business up and running
22 October 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Jessie! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Wrongly charged
Wrongly charged
SamCart impossible to reach by phone, who said was for Creator U
21 October 2025
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Typically our CreatorU subscriptions rebill one year from the original purchase date for the standard list price instead of the discounted initial price you paid, as documented in your receipt.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Success garanteed...you cannot Not succeed
The Tools are great...they Bring good results in a very short time,...
The videolessons are clear and easy to understand.
AND
You are checking ON me, how far I am, If I am progressing, having Questions....
JUDT GREAT!!!
17 October 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Mariana! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Very informative
Very informative, gives all the tools you need to succeed.
16 October 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Was not easy to use
Was not easy to use, I have no idea how I got into this. Ipurchased typest and now I am being charged for this. NOT Easy to figure out how to cancel.. Was not impressed
23 September 2025
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right. Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Bait and switch for me
this was a bait and switch for me. Some Vendor site used a coupon of $10 to sign up for a PDF. Swithch. the $10 for for a discount on membership and not for the PDF.
I have not been able to log in since and no matter how many times I try to log in, resetting my password repeately, It says I don't have an account though they are charging me $144. I had to google a customer service email that actually worked to try and cancel.
2 September 2025
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right. Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Just about the best support ever
Just about the best support ever. You guys absolutely blow me away with your support knowledge and service. In addition to a rapid response, not having to wait days for it, if you still have a problem they go the extra mile, for example i was having a difficult time linking a logo in my e-book, Carlos went so far as to create a video showing me exactly how to correct the problem. Thats what I call going above and beyond the mark. I will recommend this product to everyone I know who is looking to have need of this type of app. Again, special shout out to Carlos your company should be proud of the service you provide. Thank you.
3 September 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words John! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
This package can be a great help for any business and any marketing personnel. As there are so much to learn and do much to do.
The package and the training that they offer is amazing I need to learn more and I need help to do so..It us a package thst every business should have.
30 August 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Paridokht! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Absolute scam
Absolute scam. They take your money (and everyone pays a different price based on how much they think they can get from you).
I requested a refund since nothing that was promised was delivered and was told absolutely not, tough luck on me.
Everything they promise you takes ages to get done.
Send an email with a question, wait 2-4 weeks to get an answer and that answer has nothing to do with your actual question so then you have to send the question again and wait another 2-4 weeks for an answer.
They teach how things are "supposed" to be done and then when you receive your finished work, it is NOTHING close to all the things they originally told you had to be done.
CreatorU brags about how they buy other businesses for $1M and push you to buy those services too or you won't succeed.
One of the original founders actually left the group and is suing the other partner because this is such a scam. That alone tells you everything you need to know.
If you have been scammed by them, find one of the many social media groups of people who have also been scammed for assistance.
1 June 2025
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
CreatorU provides all the step-by-step…
CreatorU provides all the step-by-step resources needed. Everything from beginner courses to get started to more advanced courses to scale up to get the full potential from your business.
And the one time I did have to interact with customer support - I received a quick response that solved my issue. The customer service response was quicker and more thorough than I expected (due to how other companies respond).
18 August 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Underwhelmed: BEWARE!
Underwhelmed. Blew up my Inbox with a blizzard of messages from other confused users, little guidance about platform, no online way to quit, had to email. At least the refund (for MULTIPLE CHARGES) was refunded quickly. BEWARE.
12 August 2025
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
From $7 to Scam: CreatorU’s $239 Ambush
Paid $7 a year ago, never used CreatorU again. Today? A $239 bill for some mystery “subscription” I never knowingly agreed to. Finding the cancel option required full Inspector Clouseau skills – buried, hidden, and designed to frustrate. Still no clue what I’m even subscribed to. I want my money back. Predatory, opaque, and downright scammy. Avoid these con artists.
13 August 2025
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Typically our CreatorU subscriptions rebill one year from the original purchase date for the standard list price instead of the discounted initial price you paid, as documented in your receipt.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request! We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.