I am still in my beginning steps, doing trial and error. As I go to each chapter, I go and practice. It feels overwhelming sometimes, but I tried and tried watching the videos until it is done. I ask... See more
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Review summary
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Reviews shaping this summary
The package and the training that they offer is amazing I need to learn more and I need help to do so..It us a package thst every business should have.
Company replied
So far there hasn't been any negative surprises ir anything. I just started a couple days ago so if anything bad does pop-up I'll add to my post
Company replied
CreatorU makes me feel less alone as an entrepreneur. It’s a supportive, tight-knit community of people who understand the journey. The creators genuinely care, always offering help and guidance. I’ve... See more
Company replied
Company details
Written by the company
CreatorU is the ultimate platform for building your online business or brand. Discover the newest strategies. Execute with AI. Track progress in real-time. And network with 80,000+ other creators.
Contact info
United States
- support@creatoru.com
- creatoru.com
3.5
Average
439 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am seeking a refund
I am seeking a refund. I want to discontinue my service. I signed up for Typeset, one month trial. All of this is a waiting game. Like people have time to wait to hear back from "Support". We have working lives. We have to do this stuff between off-hours, not sit and wait to hear back from you. Then this company only tries to Up Sell me every chance they get. Cancel my subscriptions, provide a refund. (ROLLING eyes)
29 July 2025
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Really helpful and seamless course work…
Really helpful and seamless course work to create stunning work on your own, and could work in any niche. The Extra's tied in like typeset and SamCart change the game. I'm just getting started but very excited.
23 July 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Krissi! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
SCAM steer clear
SCAM steer clear, bought a basic package with no understanding of the bigger future payments.
Seems impossible to cancel the subscription, fortunately I moved all the money out of my account prior to the snatch
SCAM
18 July 2025
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Typically our CreatorU subscriptions rebill one year from the original purchase date for the standard list price instead of the discounted initial price you paid, as documented in your receipt.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
My experience has been great
My experience has been great. I have been welcomed into the community warmly , yet there is much going on to keep me busy and on my toes. Because I am going there isn’t much time to sit around and put things off til later to get done. I kind of like that.
15 July 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Jacquelyn! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Not worth it
Course generally is heavy pressure sales marketing. Not worth it. Better value courses and coaching out there. Refund policy is one of the worst out of all the course creation courses out there.
EDIT:
Don't believe their comments below about wanting to 'work with' people that post negative comments here. thats code for 'remove this comment', and we still arent going to refund you. If they wanted to, they would've done the right thing the first, second, third, forth, fifth etc. opportunity that I attempted to get a refund.
30 April 2025
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
I’m a fan of Brian and the team at…
I’m a fan of Brian and the team at Samcart, Typeset and CreaterU…here’s to changing lives!
9 July 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Charles! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Great Platform
Great courses, useful tools and excellent support! Would heartily recommend Creator U - these guys are generous and passionate about what they do.
4 July 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Christina! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Excellent service
Excellent service, quick response, manager understood the situation, helped and quickly sorted everything out. This company can be trusted!
5 September 2024
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Zoya! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
I've got so much great information from…
I've got so much great information from the 5 day challenge videos. They really want you to succeed
2 July 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Troy! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Course Creator Challenge Accepted and Enjoyed!
I'm doing the 5-day Course Creator Challenge and really pleased and impressed with how it's structured and broken into very specific steps using their provided AI prompts to leapfrog the challenge of what to pick, to write, to organize, etc. They do encourage the purchase of subscriptions to SamCart and Typeset, both pretty impressive, thorough and reasonable.
25 June 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
CreatorU
CreatorU and Brian Moran are the best mentors for my needs. The value of resources including the membership site where you can network is great. It’s an inclusive company and community.
22 June 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Catherine! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Tried to Cancel. No Response
This review is not about the course content but about the lack of customer service response.
I signed up for the basic course via a Facebook Ad. Initially I did ask a question about course content of the customer services team and received a timely response.
About a week in, I decided that this particular business was not for me. It wasn't the course, I just decided my future lay elsewhere.
I emailed Customer services asking about the cancellation process and asking them to confirm that no larger payments at future dates be taken from my account. I never had a reply.
One week later I sent the same email asking them to respond. To this day, several weeks later I've heard nothing.
This is a concern as clearly a number of reviewers has been hit with charges at later dates. Too many it would seem.
It's funny how I got a response to a tech question fairly quickly yet two emails, one week apart, cancelling my membership (after one week) AND asking them not to take any more money from my account go unanswered.
I'm really not impressed as their lack of response sends out all the wrong signals.
15 May 2025
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request! We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
User friendly platform for newbies
I think CreatorU provides great support for someone like me who is new to setting up an online business. It provides step by step guidance which helps because it can be overwhelming and stressful if you are new. Being in a community of people who are in the same boat also helps with the idea sharing and motivation!
14 June 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Mariana! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Unethical practices
Unethical practices. They suckered me in with a fake $19 price they got me for 2 more $144 recurring payment before I caught it. What a dirty move to make. Nice scam with the original $19 dollar payment to get my credit card information.
9 June 2025
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Typically our CreatorU subscriptions rebill one year from the original purchase date for the standard list price instead of the discounted initial price you paid, as documented in your receipt. Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
The CreatorU training is amazing
The CreatorU training is amazing. Well worth the price if you are someone that has an online course idea but doesn’t know how to bring it to fruition. Great training, tips, and tools!
8 June 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Super scam
Super scam. I have subscription for 2 years which i didn't know, pay attention to this scam
6 June 2025
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Typically our CreatorU subscriptions rebill one year from the original purchase date for the standard list price instead of the discounted initial price you paid, as documented in your receipt.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Premium pricing with budget delivery
Very disappointing Accelerator experience – premium price, poor delivery
I joined the SamCart CreatorU Accelerator after a strong sales pitch, but unfortunately the programme did not deliver what was promised.
The Accelerator was sold as a premium, hands‑on programme with personalised support and a clear path to making your investment back. In reality, delivery felt generic and disorganised, with much of the content delivered via group calls that were not tailored to my business or stage.
Several core elements were either not delivered or not delivered as described:
A key call with the named expert I was told I would be working with was cancelled and only rescheduled after I complained.
A further marketing call included in the package never took place.
Deliverables were poor quality and, in some cases, unusable. For example, sales pages were provided only as static images, meaning the copy couldn’t be edited or reused despite this being a stated promise.
An ebook I provided was not returned in the format promised, limiting its usability.
Funnel copy went live without my approval and contained errors.
The programme itself changed direction while I was in it, which gave the strong impression it was still being figured out in real time – more like a beta product, despite being sold at premium pricing.
Perhaps most disappointing was the emphasis, after purchase, on “selling to your list” – something that was never made clear during the sales process and fundamentally changed the suitability of the programme for me.
After a full year, the financial outcome was negligible, despite following the guidance provided. I’ve since learned that others have had similar experiences, and some have received refunds while others have not, which raises questions about consistency and fairness.
SamCart as a software platform may work well for some, but based on my experience, I would strongly caution anyone considering the Accelerator to ask very detailed questions about what is actually delivered, how personalised the support really is, and whether the programme is truly ready to be sold at this price point.
I emailed repeatedly with these issues during the program. It's been an incredibly frustrating experience. I note that the 5 star reviews relate to short FREE 'challenges'.
5 June 2025
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Highly recommended
I really like CreatorU they, The training is excellent. Informative and straight to the point. I gained so much from day one. Highly recommended
28 May 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Clitarity! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
Unethical.
Very disappointing - i found the layered and constant demands for money 'for the next thing that is essential' very off-putting - thinking that what had been shown (images and what was avaialble - you know 'next' was what I had paid for, but no, you need to pay more money at the next page and so on. This has turned out that what appears to be is a very sophisticated process of extracting more and more money without actually providing very much except 'a taste' of what you might get once you have parted with a huge amount of cash. I feel thoroughly scammed to be honest and appalled if this is the mechanism that you are actually 'training' people to use. I find it unethical at best. I wish to cancel my membership and i want my money back.
27 May 2025
Unprompted review
Reply from CreatorU
Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience didn’t meet your expectations. Your satisfaction is very important to us, and we take all feedback seriously.
Could you please contact us directly at support@creatoru.com with the subject line ‘TrustPilot - Assistance’ and include in the body of the email your TrustPilot username? This will help us prioritize your support request!
We would appreciate the opportunity to review your account further and help make things right.
Thank you for bringing this to our attention, and we hope to have the chance to serve you better in the future.
Jam packed with actionable advice
Jam packed with actionable advice, no fluff at all. Every minute is used well - perfect for the busy mom / entrepreneur.
20 May 2025
Unprompted review
Reply from CreatorU
Thank you so much for your kind words Kandi! We're glad to hear that you have had such a positive experience with us and are finding value in CreatorU. Your feedback motivates our team to continue to serve amazing entrepreneurs and creators like yourself.
If there’s anything else we can assist you with, please don’t hesitate to reach out via support@creatoru.com.
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