Credit9 Reviews 

4,357
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 237 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for being incredibly helpful, patient, and thorough when answering questions, ensuring that people fully understand each important step of the journey. Consumers highlight that the overall user experience is seamless, making debt consolidation straightforward and completely stress-free from the initial contact to final completion. Some reviewers were not happy with the specific loan terms or payment details offered by the associated financial institutions. A few customers noted that certain payment allocations, loan lengths, and financial conditions lacked complete transparency during the transaction process.

What people talk about most

Staff

Reviewers mention positive feedback about staff, noting that the team is extremely knowledgeable and patient... See more

Customer service

People report positive experiences with customer service, noting that representatives are remarkably patient... See more

User experience

Customers felt high satisfaction regarding user experience, highlighting how reviewers found the entire... See more

Service

Customers consistently note positive experiences with service, highlighting transparent explanations, fair... See more

Payment

Users describe ambiguous interactions with payment, with reviewers expressing relief and satisfaction about... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the start of this process, everyone involved was very knowledgeable and answered all of my questions. Kyle Larkin and Ozzy Rios was so helpful and very patient with me. I would recommend Ameri... See more

Company replied

Rated 5 out of 5 stars

Malcom Key was extremely helpful, at first I avoided the calls a few times. I finally decided to answer and it was extremely worth it, he never tried to sell me anything. He simply explained why the l... See more

Company replied

Rated 5 out of 5 stars

The experience was great. I was kept informed of everything that was going on and what I had to do to complete the process on a regular basis. I received emails with updates constantly and followed up... See more

Company replied

Rated 5 out of 5 stars

Patricia Urban was my contact and I can’t say good enough words for her help and patience with me. If she was my employee she would be climbing ranks quickly. Employees like her are a precious find I... See more

Company replied


Company details

  1. Financial advisor
  2. also in
  3. Loan agency

Written by the company

Credit9 was founded in 2017 and offers personal loans to consumers based on their credit history and financial situation. Our Loan Consultants assist with the credit application and the transparent approval process ensures we offer competitive rates with easy-to-understand terms. Credit9 loans range from $2,500 to $50,000, with terms up to 60 months, and provide a fixed interest rate with no prepayment penalties. Consolidating debts into a personal loan allows a borrower to make one fixed monthly payment that won’t fluctuate and may reduce the interest paid compared to traditional revolving credit issuers. Funds are typically disbursed within two business days, and our loan servicing team can assist with any payment-related questions.


Contact info

4.9

Excellent

TrustScore 5 out of 5

4k reviews

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4.9

All reviews

(4,357)

252 reviews in the last 12 months

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Rated 5 out of 5 stars

The road to debt freedom is a long hard…

The road to debt freedom is a long hard journey but Credit9 and Advantage Law made the road easy and smooth. They provided the guidance and services needed to achieve being debt free. Thank you for your services.

12 October 2026
Unprompted review
Credit9 logo

Reply from Credit9

We are glad to hear that our guidance helped make your path to financial stability much smoother. Achieving a clear financial future takes dedication, and we are grateful we could provide the support you needed to reach your goal. Thank you for sharing your feedback.

Rated 5 out of 5 stars

Speaking to Paul Seng who helped me…

Speaking to Paul Seng who helped me with the Loan was very pleasant, thorough explaining the Loan and everything was done quickly.

14 October 2026
Unprompted review
Credit9 logo

Reply from Credit9

We are so glad to hear that your experience was so pleasant and efficient. It is wonderful to know that everything was explained thoroughly and that your process was completed so quickly.

Rated 5 out of 5 stars

Gabby -- was very helpful with this…

Gabby -- was very helpful with this transition - answered all my questions - very patient - and on one issue she reference to her supervisor to be sure I had the right information --

14 October 2026
Unprompted review
Credit9 logo

Reply from Credit9

We are happy to hear that your recent experience was smooth and well-supported. Thank you for taking the time to share your positive feedback about the thorough guidance and care you received.

Rated 5 out of 5 stars

Lacey was awesome at explaining…

Lacey was awesome at explaining everything to me and broke everything down that I could understand! I am excited to start this new journey to give me more financial freedom:)

14 October 2026
Unprompted review
Credit9 logo

Reply from Credit9

Thank you for sharing your wonderful feedback! We are thrilled to hear that the explanation of the process was clear and easy to understand. It is exciting to support you as you begin this path toward greater financial peace of mind. We appreciate your trust in us and look forward to helping you achieve your goals!

Rated 5 out of 5 stars

Great experience with Americor and…

Great experience with Americor and Credit9. Getting my debt paid off was super easy! I highly recommend both companies.

13 October 2026
Unprompted review
Credit9 logo

Reply from Credit9

Carolyn,
It is wonderful to hear how smooth and manageable the process of becoming debt-free was for you. Thank you for sharing your positive experience and for your high recommendation!

Rated 5 out of 5 stars

Karla Castillo was great

Karla Castillo was great! She explained everything clearly and was very helpful throughout the entire process

12 October 2026
Unprompted review
Credit9 logo

Reply from Credit9

Sophie,
Thank you so much for the wonderful feedback! We are thrilled to hear that you received clear explanations and exceptional guidance throughout every step of your experience. Your kind words mean a lot to our team, and we truly appreciate your support.

Rated 5 out of 5 stars

Easy process

Easy process, wasn't stressful and they did all the work. All I did was send over a few check stubs and driver license.

7 October 2026
Unprompted review
Credit9 logo

Reply from Credit9

We are glad you enjoyed your experience with us. Thank you for your feedback about our simple documentation process making things stress-free for you.

Rated 5 out of 5 stars

James Peoples was very professional and…

James Peoples was very professional and made me feel like I was important. The loan conditions were very fair for my situation and reduced my payments significantly.

6 October 2026
Unprompted review
Credit9 logo

Reply from Credit9

We are thrilled to hear that you had such a wonderful experience with our team. It is great to know that your new loan terms helped lower your monthly expenses and provided the financial relief you needed. Thank you for sharing your positive feedback with us.

Rated 5 out of 5 stars

From the start of this process

From the start of this process, everyone involved was very knowledgeable and answered all of my questions.
Kyle Larkin and Ozzy Rios was so helpful and very patient with me. I would recommend Americor if you ever need a debt consolidation company, call them. They have a very high success rate of completing this program. My debt was completed 10/6/2026. Amazing

5 October 2026
Unprompted review
Credit9 logo

Reply from Credit9

We are happy to hear that your experience was so positive and that our team provided knowledgeable, patient, and helpful guidance throughout your journey. Reaching the end of your financial program is a major milestone, and we are glad we could assist you in successfully clearing your balances. Thank you for sharing your feedback and for recommending our services to others seeking financial relief.

Rated 5 out of 5 stars

Quick and strait forward

Quick and strait forward. Very easy choice.

1 October 2026
Unprompted review
Credit9 logo

Reply from Credit9

Jordy,
We're glad you enjoyed your experience with our smooth process. Thank you for your feedback!

Rated 5 out of 5 stars

Lifted a great load off of my mind

Lifted a great load off of my mind. Representatives were very patient and walked me through every step. I appreciate this. Great professionalism.

1 October 2026
Unprompted review
Credit9 logo

Reply from Credit9

Michelle,
We are so glad to hear that our team could make the process easier for you. Thank you for taking the time to share your kind words about our staff's patience and professionalism!

Rated 5 out of 5 stars

Easy peasy

Everything went smoothly..... everyone was in touch, and available when needed.

30 September 2026
Unprompted review
Credit9 logo

Reply from Credit9

Cheri,
We are so glad to hear that everything went seamlessly for you and that our team provided prompt, accessible support whenever you needed it. Thank you so much for sharing your wonderful feedback!

Rated 5 out of 5 stars

I had a big problem with this company…

I had a big problem with this company but they were very quick to fix it and I am now happy with them so I'm sorry I left a negative report before

9 September 2026
Unprompted review
Credit9 logo

Reply from Credit9

Cindi,
We are glad you enjoyed your experience once we resolved your issue. Thank you for updating your feedback and for your patience while we made things right.

Rated 5 out of 5 stars

Trustworthy

Everything went as described. The people were very patient and put my concerns to rest. Special shout out to Gabby Moore. I felt like I was talking to one of my kids.

30 September 2026
Unprompted review
Credit9 logo

Reply from Credit9

David,
We're happy to hear that our team was able to ease your worries and offer such patient service. We appreciate your feedback and are glad our staff made you feel so comfortable.

Rated 5 out of 5 stars

Positive review 10 ++++++

Alfredo was very patient and I felt he passed along the final contact information completely and accurate making my decision easy and with confidence to accept the loan and complete my journey with Americor. I will fortunately be able to pay off the Credit 9 loan quickly. My experience with Americor and Credit 9 has been seamless and always updated each step of the way. Thank you for everything and making the past few years stress free knowing you had my back the entire way. Very nice experience. Thank you again.

29 September 2026
Unprompted review
Credit9 logo

Reply from Credit9

Teri,
We are glad you enjoyed your experience with our team and appreciated the clear, accurate details provided to help you move forward. Supporting you through this financial milestone and keeping you informed every step of the way has been our pleasure. Knowing that we could help relieve your stress and provide you with total confidence throughout these past few years means a great deal to us. Thank you for sharing your positive feedback with our company. We wish you all the best as you quickly finish paying off your balance and achieve your ultimate financial freedom.

Rated 5 out of 5 stars

Alfredo was very helpful and was there…

Alfredo was very helpful and was there every step of the way to answer questions and help me through the process. Very fast responses so I wasn't left waiting.

29 September 2026
Unprompted review
Credit9 logo

Reply from Credit9

Kandis,
We are glad you enjoyed your experience with our attentive team member. Thank you for your review regarding our prompt assistance and reliable support throughout your journey with us.

Rated 5 out of 5 stars

Gabby was delightful and very helpful…

Gabby was delightful and very helpful to process this loan. She made me feel very reassured that this was the best solution to go forward and clear up my debt.
Thank you so much Gabby!

25 September 2026
Unprompted review
Credit9 logo

Reply from Credit9

Roberta,
We are so delighted to hear that our team member provided such a positive and reassuring experience in helping you find the best solution for your debt. We appreciate you sharing your kind words.

Rated 5 out of 5 stars

Alex was great

Alex was great, patient and kind to handle my case. I really appreciated her approach.

14 August 2026
Unprompted review
Credit9 logo

Reply from Credit9

Cengiz,
We are so pleased to hear that our team member provided you with such a positive experience. We truly appreciate your kind words.

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