A bit of confusion 1st payment. I thought it was set up to be paid in payments. After receiving numerous notifications it was discovered my payment was paid.However, I didn’t realize it had to be p... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
They take my money, when I tell them to, approved me with trash credit, they won’t let you forget you owe them money smh
It sucks having to pay a fee on top of a high interest loan every time I make a payment. But I appreciate that you were willing to give me a chance and the loan
Grateful I can pay by phone. I'm grateful for the reminders I receive. I appreciate I receive confirmation everytime I make a payment.
Company details
Written by the company
Since 1972, Credit Acceptance has offered automobile dealers financing programs to help them sell vehicles to consumers, regardless of their credit history. These programs are offered through a nationwide network of automobile dealers who benefit from sales of vehicles to consumers who otherwise could not obtain financing; from repeat and referral sales; and from sales to customers who come into the dealership believing they have credit issues, but qualify for traditional financing. Further, we report to the three national credit reporting agencies, giving consumers an opportunity to improve their credit score and potentially qualify for more traditional financing.
Contact info
25505 West Twelve Mile Road, 48034, Southfield, United States
- 800-634-1506
- connect@creditacceptance.com
- creditacceptance.com
4.3
Excellent
4K reviews
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Credit acceptance got me a loan for a…
Credit acceptance got me a loan for a car that no other place would. I would highly recommend them to everyone
20 April 2026
Credit acceptance had been by far the…
Credit acceptance had been by far the most understanding and compassion finance company I’ve been with. They are very nice and eager to try and figure out a way to
Keep you from losing your car. The only draw back is there is no deferment offer but overall
Good experience with their customer service team’
20 April 2026
Needed a Car and got one!!!
When I couldn’t get a car Credit Acceptance did it for us. So happy
20 April 2026
You are robbing people with credit…
You are robbing people with credit issues. Your pay off terms make no sense. Explain how pay off today is one price and pay off price a couple weeks later after you get another payment goes up instead of down!!
20 April 2026
The customer service the rep was rude
20 April 2026
This company is very helpful
This company is very helpful, works with your credit rather good or bad. Easy payment options and methods. Fast friendly service.
20 April 2026
Good service
20 April 2026
User friendly web page and easy payment…
User friendly web page and easy payment processing.
20 April 2026
Loan sharks
You guys are loan sharks. I put 3 grand down on a 14,000 car and almost 5 years later I am still at 8 grand. You guys a a predatory loan company
20 April 2026
Easy to navigate thru the app.
20 April 2026
Got loan for my car when I really…
Got loan for my car when I really needed it. Payment is reasonable now. Paperwork was easy.
20 April 2026
They give you a second chance sometimes…
They give you a second chance sometimes people make mistakes or overextend their self to other people and they always be there to pick up the pieces. They have really been great to me and my family. I really appreciate it. Thank you.
20 April 2026
Don’t miss a day they’ll blow your phone up
I was grateful when I was accepted however, there’s been a time or two where I was a day late, not even 24 hours late and my phone was ringing off the hook. Absolutely no understanding or help resolving the matter.
20 April 2026
It's easy and customer service is good…
It's easy and customer service is good no problem.
20 April 2026
Super Helper
Credit Acceptance help me in making the right decision about my financing my car.
20 April 2026
They gave me a chance to own my car
They gave me a chance to own my car , friendly customer service , flexible payments , auto pay , once a week auto payment, they don’t bug you ! Just a very well ran business and I will be using them for my next purchase on a new car !!!!
20 April 2026
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