An ATM swallowed my debit card and I wasn't able to make my monthly payment - the staff at Creditfix were really helpful, super friendly and empathetic. I recieved my new card and phoned up - I spoke... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Harshikha Boodhun Was my advisor for Credit fix and she was very helpful polite and very knowledgeable about how the process works and gave me fantastic advice on how to go about building up my cred... See more
Company replied
Had a lovely experience on the phone today with Jayalakshmi Ramjeeawon, she helped me with getting the final completion of my account so that i can apply for finance for a desperately needed new car... See more
Company replied
Rawshia Yaddallee was very supportive and helpful recently when it came to advising on a windfall situation. She was quick and dealt with enquiry very efficiently. Creditfix customer service is always... See more
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Company details
About Creditfix
Written by the company
Creditfix and UK Debt Expert are two of the UK's leading debt help companies. As part of the Creditfix Group they provide confidential support to those in need. Talking about debt isn't always easy, that's why our experts are proud to offer friendly, non-judgemental guidance on all the solutions available to help people make informed decisions for a brighter financial future.
Write off up to 81% of your unsecured debts
We've helped over 185,000 people out of debt and we can help you
How much debt do you have?
Contact info
4 West Regent Street,Glasgow, G2 1RW, Glasgow, United Kingdom
- 0141 565 1300
- customerservice@creditfix.co.uk
- creditfix.co.uk
4.9
Excellent
44k reviews
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I just like to thank Creditfix.Ruth and…
I just like to thank Creditfix.Ruth and everyone at Creditfix they have been so good to me and helpful you all do such a great job in helping people like me solve there debt problems which is a massive relief.
Thank you
Matthew Dawes
6 May 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Noodhish has been amazing supporting me…
Noodhish has been amazing supporting me with what was an extremely stressful time of my life, moving home and trying to sell and buy whilst on an IVA but he explained everything clearly and supported me every step of the way! Thanks Noodhish!
7 May 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Vidisha was extremely helpful
Vidisha was extremely helpful. I called to make my final payment and needed proof that my IVA was all paid off as buying a new car . Certificate usually comes in 6 months but Vidisha managed to find a solution and I was able to get my car . Thank you
5 May 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Clear concise information.Dealt with my…
Clear concise information.Dealt with my issue there on the spot.Which to be honest I wasn't expecting.As I was told my email i reqd arrived shortly after.
6 May 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
I have just completed my IVA ( at last…
I have just completed my IVA ( at last ) I want to say a massive thank you to all involved. Everyone I have dealt with since I started has been helpful even in lockdown down they was great. Highly recommended this company to help you lift the debit worries away. THANK YOU AMAZING !!!!
6 May 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Karan has helped with my enquiry and…
Karan has helped with my enquiry and dealt with it in a very professional and caring way. He explained what he was doing going forward and advised me on the next steps and what I needed to do. Very helpful young man who has put my mind at ease.
6 May 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Spoke to farhiya and she made it super…
Spoke to farhiya and she made it super easy and comfortable for me given my circumstances
6 May 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Rawshia Yadallee was extremely helpful…
Rawshia Yadallee was extremely helpful and professional throughout a very difficult and distressing process of closing the account of a relative who sadly died. We are very grateful for the kindness shown and sympathetic treatment we received. Thank you.
13 April 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Karan Fulsunge was very helpful and…
Karan Fulsunge was very helpful and explained everything in great detail. Very friendly and professional
6 May 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
I would like to thank Aamirah for her…everything
I would like to thank Aamirah for her help with all the questions I had. She was very helpful, professional and polite person,not on the last but very nice. Again many thanks!!!
6 May 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
good company always helped me Ishitah…
good company always helped me Ishitah Jeebun helped me sort out the end part where i needed a letter which is supported me with
6 May 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Help with final report
I spoke today with Ishitah Jeebun. She is a very kind and friendly woman with a warm voice, who helped explain everything and even sent the information on my behalf. Very professional service. Highly recommended.
6 May 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Was so easy to contact creditfix and…
Was so easy to contact creditfix and update my details ,very helpful staff and get all thr info i required withlut any hassle ,thr staff.member also commented to me that i was a.exemplery customer in nearly 4 years.never missed a paymemt always paid up
On time and only a year.to go before being debt free which is a great releif to here
6 May 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Thanks Trevor Malsbury
Thanks Trevor Malsbury. Took your timd to answer all my questions im detail.
6 May 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Amazing helpful today
Amazing helpful today, Lyndsey Peter thank you for all of your help
6 May 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Ishita was very professional,and…
Ishita was very professional,and friendly answering all my questions!!
6 May 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Zack who I spoke to today was caring
Zack who I spoke to today was caring. Compassionate and handled my emotional state with a level of empathy and understanding.
He is a fantastic asset to Creditfix.
6 May 2026
Unprompted review
Reply from Creditfix
Hi there,
Thanks for taking the time to share your experience with us. Your feedback is important to us and allows us to continue to support people in a similar situation to you and plays a vital part in encouraging others to find financial help.
If you ever need to speak to a member of the team in the future, you can contact us on:
Telephone: 0800 0431 431
Email - customerservice@creditfix.co.uk
Live Chat - www.creditfix.co.uk
All the best,
Sean – Manager
Constant calling saying i owe 46£ I…
Constant calling saying i owe 46£ I paid double Friday. My wife has just passed away and I suffer with mental health issues uet you keep on calling and stressing me out
AVOID AT ALL COSTS
6 May 2026
Unprompted review
Reply from Creditfix
Good morning,
Thank you for your review. I am sorry to hear about your recent experience with us. We'd like the opportunity to resolve any issues you are experiencing; if you could email the complaints team at complaints@creditfix.co.uk with your contact details we will ensure a member of our complaints team contacts you.
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