Its a great service its a great app the change date needs to be improved where you can actually change it but other than that its great
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Review summary
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What people talk about most
Reviews shaping this summary
This is a great site to get extra money in between pay periods. I am sure it is my fault, but I had thought this was an auto pay when my paycheck came in. It was not. You have to actually pay it back... See more
Company replied
always there when I need that extra boost. would be nice to increase the limit for users who have good history... thanks! -Michelle Leon
Company replied
I would give Credit Genie 5 stars, but their website is a bit quirky. It's a good alternate cash advance site when you need funds.
Company replied
Company details
Written by the company
Improve your financial health with breakthrough financial tools and services from Credit Genie. GET A CASH BOOST UP TO $100: We all can use a little boost from time to time. With Credit Genie, you can access up to $100 with no interest and no credit check. OVERDRAFT ALERTS: Get alerts when your account is at risk of being over-drafted, so you can avoid expensive overdraft fees. TRACK YOUR SPENDING: Use the Credit Genie app to understand how you are spending your money, so you can take control of your finances Manage Your Expenses: We've partnered with the nation's largest and most-trusted providers to help manage your bills and slash your expenses.
Contact info
3411 Silverside Rd, Ste 104 , 19810, Wilmington, United States
- support@creditgenie.com
- creditgenie.com
3.6
Average
700 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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I can't get my debit card added to my account ?
I just can seem to get my debit card to get added to my account that's the only downfall. But other than that the app is easy to use and understand
6 March 2026
Unprompted review
Reply from Credit Genie
Thanks for your feedback—we’re glad to hear the app has been easy to use overall. Sorry you're having trouble adding your debit card. Please reach out to us at support.creditgenie.com and we’ll be happy to help get it sorted out.
—Catherine, Credit Genie Support
How easy it was
6 March 2026
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has been a great company with fast loans and reasonable payback for you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
Fast and efficient hassle free
4 March 2026
Unprompted review
Reply from Credit Genie
Thank you so much for sharing this twice—that means a lot to us. We're glad your experience with Credit Genie has been fast, efficient, and hassle free.
—Catherine, Credit Genie Support
Fees to high
5 March 2026
Reply from Credit Genie
Thanks for your feedback and for trying Credit Genie. We understand fees can feel too high. Our bank connection fee supports membership services, but you can disconnect your bank in “Settings” to stop future charges. For help reviewing your account, please contact us at support.creditgenie.com so we can assist directly.
—Catherine, Credit Genie Support
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
This is a great site to get extra money…
This is a great site to get extra money in between pay periods. I am sure it is my fault, but I had thought this was an auto pay when my paycheck came in. It was not. You have to actually pay it back, and not knowing that, my payment was always showing past due. That is the one thing that I wish there had been more information on the website to explain.
I just got it figured out and paid the money back early and everything is great now. Definitely use credit genie because there aren't any extra fees or charges that just show up. I highly recommend.
3 March 2026
Unprompted review
Reply from Credit Genie
Thank you so much for sharing your experience—this is really helpful feedback. We’re glad you were able to get everything sorted and that things are going smoothly now. Your suggestion about clearer repayment info is appreciated, and we’re grateful for your recommendation!
—Catherine, Credit Genie Support
Credit genie is full of crap I really…
Credit genie is full of crap I really think that we all need to band together and get a class action lawsuit against them they go in your account and take your money without permission I think we need to band together and get a class action lawsuit against them
3 March 2026
Unprompted review
Reply from Credit Genie
We take these concerns very seriously. Deleting the app doesn’t stop charges unless your bank is disconnected in “Settings.” Please contact us immediately at support.creditgenie.com so we can review your account and address this directly.
—Catherine, Credit Genie Support
This app has the worst customer service…
This app has the worst customer service that I have ever tried to work with. I needed to change my phone number and email address because I had to get new ones the ones I signed up with were no longer accessible for me. Five weeks I sent in tickets asking for the change and give the information I used when I registered the account followed by the new information and when they finally replied back the five times they kept telling me to send the original email address and phone number with the new email address and phone number and they will change it well, starting on six weeks now I still can't login because the phone number isn't changed so I can get the code to reset my password. They don't respond in a timely manner at all and personally that is a company I can't do business with.
21 January 2026
Unprompted review
Reply from Credit Genie
We’re very sorry for the delay and frustration you’ve experienced. We understand how important it is to update your contact information and regain access to your account. Please contact us at support.creditgenie.com so we can review your case and help resolve this.
—Catherine, Credit Genie Support
You all keep charging my account over n over again taking my money from my card..and I don't even have an advance with you guys..im confused..n how do you cancel this..
You all keep taking my money from my account several times a month what do yall have going on..I need all my money back..yes, I was subscribed to this but not using and how do I cancel..
2 March 2026
Unprompted review
Reply from Credit Genie
We’re very sorry for this experience and the repeated charges. Deleting the app doesn’t stop fees unless your bank is disconnected in “Settings.” Please contact us immediately at support.creditgenie.com so we can review your account, stop any charges, and help you cancel.
—Catherine, Credit Genie Support
For me the the cash advance go up it…
For me the the cash advance go up it seems like every time I need more I get it and they will work with you if you can't pay your advance on the date schedule
28 February 2026
Reply from Credit Genie
Thank you for sharing your experience! We’re glad Credit Genie has been flexible and helpful when you needed it. We appreciate you trusting us to support you with cash advances and payment scheduling.
—Catherine, Credit Genie Support
When I needed help.
I was late on my repayment so they dropped my available cash advance down but I quickly got back on top of my financial situation and paid it back early, then they immediately brought me back to where my previous cash amount was.
24 February 2026
Reply from Credit Genie
Thank you for sharing your experience! We’re glad to hear you were able to get back on track and that your available advance was restored after early repayment. We appreciate you using Credit Genie responsibly and are here whenever you need support.
—Catherine, Credit Genie Support
Enjoyable
I like everything about this game app. Enjoy myself every time I get on here
3 September 2025
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
Great platform
Great platform. So many fun games to play and choose from. They're my favorite ..
9 October 2025
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
Credit genie is amazing
Credit genie is amazing! I’ve had no problems getting advances, or any other issues. I recommend too those who may need a quick help. I use it all the time.
22 February 2026
Unprompted review
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
It’s always there when you need them…
It’s always there when you need them the most and most trusted app been using them for years
21 February 2026
Reply from Credit Genie
Thank you so much for the kind words! We’re thrilled Credit Genie has been there for you over the years. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
It helps when you need money right away
21 February 2026
Reply from Credit Genie
Thank you so much for the kind words! We're thrilled Credit Genie has helped you. Let us know if we can make your experience even better.
—Catherine, Credit Genie Support
I created an account with Credit Genie…
I created an account with Credit Genie using my email address and got my money. They sent me a message to my email account to verify that I got my money. Which I did. I tried to login into my credit genie account and was unable to. I went to support and sent them the problem. They responded by telling me I used a different email than the one I have which I didn't. I guess they really screwed me since I can't sign into credit genie account.
19 February 2026
Unprompted review
Reply from Credit Genie
We’re sorry you’re having trouble accessing your account—that’s frustrating. Please download the latest version of the app and try again. If the issue continues, contact support.creditgenie.com so we can verify your email and help restore access.
—Catherine, Credit Genie Support
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