We have just signed up with creditsafe and so far we cannot fault their services at all. From the inital meeting with Richard, teams help from our accounts manager Sara and our training session wit... See more
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Company details
- #3 of 7 best companies in Credit reporting agency
- #3 of 5 best companies in Credit bureau
Written by the company
As the world's most used provider of company credit reports, we can deliver accurate credit reports from anywhere in the world. Visit Creditsafe today your company's credit score online.
Contact info
Ty Meridian, Malthouse Avenue, Pontprennau, CF23 8BA, Cardiff, United Kingdom
- 02920 886 500
- help@creditsafeuk.com
- creditsafe.com/gb/en.html
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
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Reliable and informative and
Whenever a new customer applies for an account Credit Safe is where we go to check their credentials, credit ratings and history, very thorough.
We’ve had a very positive experience…
We’ve had a very positive experience with CreditSafe. Our account manager has always been extremely helpful, knowledgeable, and responsive. If there is ever anything he needs to clarify or gather more information on, he will liaise with his wider team and come back to us promptly with the answers we need.
We also appreciate the way additional products and services are introduced to us, informative and relevant, without ever feeling pushy or sales-driven. Overall, the level of customer service and support has been excellent, and we would highly recommend CreditSafe.
Real people helping businesses
Creditsafe are excellent. Personable and accessible. Oli has always bern responsive and supported every aspect of our business needs. It makes a diffetence to have a real person who takes time to understand how to help. Faultless service and ahead of competitors.
Creditsafe - Prompt Delivery of Ltd Co. Updates
We have used the services of Creditsafe for several years now and have always found the Customer Service very prompt to deal with any issues (which are few and far between).
James Smith, the Strategic Account Director has been especially helpful in resolving any requests for assistance or special projects and was instrumental in assisting us to have information uploaded directly into our own system for instant access to filed accounts numbers.
They are quick to alert us on any changes that have taken place relating to our customers, gleaned from a variety of sources.
I have no hesitation in recommending their service
Professional Service from CreditSafe
Great service from Evan at CreditSafe who dealt with our onboarding quickly and professionally. We were all up and running within days with full access to the reporting system.
Good system but try sell add on not needed.
The system is easy to navigate, the pricing has been difficult for CreditSafe to get right. Kept trying to charge for Add-Ons that we did not want or require - took quite a few emails to resolve.

Reply from Creditsafe
Very useful tool
We use credit safe for various financial checks on our customers and suppliers. There is a lot of information on the website which enables us to make sound decisions.
Dionne was very helpful and showed me…
Dionne was very helpful and showed me all the areas of the website that I needed to know. The whole process has been smooth and done quickly, I would definitely recommend Creditsafe.
Excellent Support and Competitive Pricing
Lewis was extremely helpful and clearly explained all the important information I needed. We were also offered a very competitive package, which encouraged us to continue our business relationship with Credit Safe.
Excellent demonstration of the products…
Excellent demonstration of the products and availability of additional services.
Great response from customer support…
Great response from customer support team through a single point of contact. Issues are understood and resolved efficiently.
Great System
We've been a customer of Creditsafe for many years and have just renewed our contract with Jade. It has been a pleasure dealing with her and we look forward to working with Creditsafe going forward.
The system has been stable and continues to deliver enhanced tools our business can utilise when making financial decisions
my account manager Sandra
my account manager Sandra, was clear concise and very enthusiastic. We are a brand new user, service looks good and we where happy to join and start to use this valuable tool for our business
Really positive experience
Really positive experience getting an initial review as a SME to using the CreditSafe platform. Sandra Szymanska introduced the opportunity and a tour of the platform Kate Ellis, both very helpful and engaging, made the decision to use platform easy. Thankyou
Great company and easy to deal with
Great company and easy to deal with. The trainer, Sharon Jones was excellent.
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