Evan Jones called and was very helpful in resolving my issue with the company. I no longer use Credit safe, although I did use it when I had my trading company. He explained the benefits and convinced... See more
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Company details
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As the world's most used provider of company credit reports, we can deliver accurate credit reports from anywhere in the world. Visit Creditsafe today your company's credit score online.
Contact info
Ty Meridian, Malthouse Avenue, Pontprennau, CF23 8BA, Cardiff, United Kingdom
- 02920 886 500
- help@creditsafeuk.com
- creditsafe.com/gb/en.html
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 71% of negative reviews
Typically replies within 1 week
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RENEWAL
Dealing with Lisa was so easy she was so understanding of bearing with me while waiting for a renewal decision to be made .
Great and patient customer service
Business Support
Offered a support tool within the credit control strategy of my business in recent years
Sam Amery was a delight to deal with
Sam Amery was a delight to deal with. He provided a wealth of helpful information and really wanted to assist with a credit issue.
I recommend Creditsafe for Companies needing credit score advice
This service has been crying out for an…
This service has been crying out for an App for years and you still haven’t done it. I’ve had logging in issues for years, something an App would easily resolve
Allow me to monitor companies
Allow me to monitor companies, search prospects and get up-to-date information.
The information we get from Creditsafe…
The information we get from Creditsafe is very good and the spreadsheet subscription is so useful. This would have been a five star rating if it wasn't for the appalling lack of contact when emailing our relationship manager. Fortunately, we do not have the need to send queries or raise an issue very much, but when we have, there has been no reply. Still waiting for a reply to my email sent nearly two months ago.
Really useful platform.
Such an easy, helpful service. Use on a daily basis and the staff are all friendly and imformative.
The call with Andrew
The website is very easy to use
The website is very easy to use, is almost always up to date and effective for our services needed.
It has been very helpful for me to get…
It has been very helpful for me to get some fairly current information about possible new customers .
Good all round experience
We worked with Aaron Davies at Creditsafe, and the entire process from start to finish was seamless and stress-free. There was no hard sell; every meeting was focused, informative, and provided exactly the information we needed to make an informed decision.
A key benefit for us was Creditsafe's API capability. We were looking to integrate credit checking directly into our CRM and customer onboarding process, and Creditsafe enabled us to do exactly that. The integration has helped streamline our workflow and improve the efficiency of our customer onboarding process.
Another valuable aspect of the service is the training Creditsafe provides. The training has been extremely useful for our staff, helping them get the most out of the platform and ensuring they are confident using the available tools and data.
Overall, Aaron and the Creditsafe team provided an excellent experience, combining professionalism, expertise, ongoing support, and practical solutions that met our business requirements
service and staff
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