We have just signed up with creditsafe and so far we cannot fault their services at all. From the inital meeting with Richard, teams help from our accounts manager Sara and our training session wit... See more
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Company details
- #3 of 7 best companies in Credit reporting agency
- #3 of 5 best companies in Credit bureau
Written by the company
As the world's most used provider of company credit reports, we can deliver accurate credit reports from anywhere in the world. Visit Creditsafe today your company's credit score online.
Contact info
Ty Meridian, Malthouse Avenue, Pontprennau, CF23 8BA, Cardiff, United Kingdom
- 02920 886 500
- help@creditsafeuk.com
- creditsafe.com/gb/en.html
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
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Brilliant from start to finish
Brilliant from start to finish. We dealt with Paul Duncan who arranged the most suitable cost effective package for our needs. Would highly recommend.
Provides good value for money
Good customer service, very easy user platorm, quick to renew me and fast at createing new user accounts. Provides good value for money
Evan Jones
Evan was friendly and knowledgeable about the product he was selling to us. He also made the whole process easy to get onboard.
The Customer Care is excellent
The Customer Care is excellent. I have contacted by Dan Hayward 6 months prior the contract expired. Dan is very responsive and helpful, and patient to assist us to get the contract renewed today.
It is unclear of what is included in the package
I was disappointed with the information that I was given before signing up. They want to charge for the things I was shown as add-on services, even though I was not told in the demonstration that they would not be included in the price I paid. Some of the information mentioned was not accurate.
It has been a calm experience
It has been a calm experience, Kieran is knowledgeable and was there for us every step of the way, and now we are on board. The product is good value for money and gives a better service and functionality than other market leaders
Lisa Hagerty was very helpful for our…
Lisa Hagerty was very helpful for our contract renewal and we maintained with Credit Safe.
Nathan Harris was very helpful and…
Nathan Harris was very helpful and informative, didn't feel at all like a sales pitch which I appreciated.
Great customer service
Great customer service. Had a few issues with my order but was promptly resolved by Emma would definitely recommend to all businesses.
Very helpful and a quick response.
Fabulous introduction, excited to use it more.
We have just signed up with creditsafe and so far we cannot fault their services at all. From the inital meeting with Richard, teams help from our accounts manager Sara and our training session with Mia, they have all been prompt, professional and friendly.
What I like most is they don't use any jargon and encourage all questions and training for their platform.
Its user friendly and informative. I am looking forward to using it daily.
I recently had an introduction to the…
I recently had an introduction to the Creditsafe platform and was very impressed with both the software and the service provided. Lewis Walters, who initially contacted me, was professional, friendly, and very knowledgeable. He took the time to clearly explain how the system works and how it could benefit our business, without any pressure. The software itself looks very intuitive and powerful for managing credit checks and company information. Overall, it was a very positive experience and a great first impression of Creditsafe.
Lewis Trewartha is always thorough and…
Lewis Trewartha is always thorough and fully understands when I have any queries. I find him very knowledgeable and helpful when I have spoken to him and always returns promptly with my enquiries.
Ability to monitor accounts held
Have used Creditsafe fo several years now and have found the access to prove extremely useful when watching new customer accounts and ability to monitor existing account.
Showed great flexibility to tailor the…
Showed great flexibility to tailor the service to our business needs. We loved the level of features provided to allow us to manage our risk.
Good product but the high pressure…
Good product but the high pressure sales emails and calls verge on harassment.
Paul is a great guy
Paul is a great guy, I've always had 100% support over many years and working in different organisation's. Credit to Credit safe!
Creditsafe
I have found Creditsafe very easy to deal with. The Accounts Sales Manager Paul Duncan has been very responsive throughout, understanding our requirements, arranging trials and providing an agreement that is great value for money. We are now moving into implementation and again are being provided with help and support with set up and to migrate our portfolio onto the Creditsafe system
Great Service from Paul
Really great service from Pau at CreditSafe. Took me through a demonstration which allowed me to see how the system would work for our company and he answered any questions I had there and then.
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