We have just signed up with creditsafe and so far we cannot fault their services at all. From the inital meeting with Richard, teams help from our accounts manager Sara and our training session wit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #3 of 7 best companies in Credit reporting agency
- #3 of 5 best companies in Credit bureau
Written by the company
As the world's most used provider of company credit reports, we can deliver accurate credit reports from anywhere in the world. Visit Creditsafe today your company's credit score online.
Contact info
Ty Meridian, Malthouse Avenue, Pontprennau, CF23 8BA, Cardiff, United Kingdom
- 02920 886 500
- help@creditsafeuk.com
- creditsafe.com/gb/en.html
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been using Creditsafe for over…
I have been using Creditsafe for over 10 years and I have found their service to be consistently reliable and effective. Daily monitoring alerts play an important role in helping our Credit Control team minimise financial risk to our business. In addition our account manager Lewis, and his team are always available and willing to help whenever we need assistance. Overall dependable and valuable service that I would be happy to recommend
First class service
We have a complex onboarding process that Paul was able to accomodate and worked with our tech team to seamlessly integrate. It has so far worked without fail and Paul has always been on hand to help where needed.
Since contacting creditsafe I have had excellent service and very benefical to the company
Since contacting creditsafe I have been in contact constantly with your colleague and they have made a brilliant impact to make me understand how this platform would work for the company and beneficial too. I have received Good excellent service so far.
Just what my company needed needed!
Just what my company needed needed!
Scott Hart made the presentation very easy to follow, in a friendly, professional manor. He took the time to listen to how our company operates and showed where we could improve our risk.
I only wish I had known of Creditsafe when we started the company 7 years ago. Would have saved quite a lot!
Immediate response to our initial…
Immediate response to our initial enquiry, great communication throughout, and clear demonstration of the software. We will look forward to working with you.
Ellie Davies
Ellie was very informative, took the time to listen to what we need and explained everything. Would definitely recommend her to anyone.
Clear and sensible advice given plus’s…
Clear and sensible advice given plus’s details of any further back up which can be obtained
The service was okay
The service was okay; we have different account managers.
The credit offered is much more generous than Experian's.
Good service as ever from Creditsafe
If I could give ZERO I would
If I could
Give zero I would typical US sales get you to
Sign up you think it’s one year they says it’s two . I e used it maybe 5 times be very very very careful , now threats of court action . The leads were rubbish and the credit check isnt a patch on beauhurst . I’ve put a formal complaint in now who else has to pay for two years when the product is frankly awful for a small business . They didn’t even predict my biggest customer was going to collapse
Super useful data
Really useful platform. For a small cost you get access to a lot of data that you can utilise to make on the spot decisions. The monitoring side is also super useful!
Comprehensive Straightforward easy to use system
Comprehensive, well structured platfor with easy onboarding and no fuss
Great experience and amazing tools
Great experience and amazing tools. Having all in one place helps the business make the right decisions. Thank you
Iwan was great very helpful no pressure…
Iwan was great very helpful no pressure great guy
Really good communication and support…
Really good communication and support from Josh from start to finish, with the final call and help from Sophie, who was just as helpful. Top Work.
We needed to review our account and our…
We needed to review our account and our accounts manager Kyle has worked through all the options to give us the best bundle and price for our usage. Kyle has gone above and beyond for every single query we have had.
Brilliant from start to finish
Brilliant from start to finish. We dealt with Paul Duncan who arranged the most suitable cost effective package for our needs. Would highly recommend.
Provides good value for money
Good customer service, very easy user platorm, quick to renew me and fast at createing new user accounts. Provides good value for money
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








