It was a wonderful expierience for me! I had a problem getting logged into the program, so I thought (it was my fault the whole time lol). Customer service communicated very well and were persistent.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Big thanks to CreditSecrets.com for all the informative content and for the refund I needed coming back without any questions asked. The information was clear, practical, and exactly what I needed to... See more
Company replied
Great information to have. Albert in customer service is wonderful. Extremely helpful and efficient. Had a bit of a hard time getting the number to call but if you go to the terms tab and scroll down... See more
Company replied
Hello, I spoke with Daniela regarding a refund because the program was just too much for me to deal with at my age. Daniela was polite, courteous, and pleasant. After listening to my concerns, she pr... See more
Company replied
Company details
About CreditSecrets.com
Written by the company
PLEASE CONTACT US FIRST! If you are here because of a bad experience, please give us a chance to help with any customer support issues by calling us at 877-215-6015 or emailing us at support@creditsecrets.com. We are open Monday thru Friday, 9am Eastern - 7pm Eastern.
The Best Selling Credit Secrets Book Is The Path To Solving Credit Problems Fast!
***IMPORTANT: There are many imposters on Amazon! We do NOT sell our book on Amazon. Be sure to look for the book written by Scott and Alison Hilton, the one and only original Credit Secrets only sold at CreditSecrets.com.***
Consumer credit reports are filled with errors that often go overlooked. But, if you know what to look for, you can leverage these errors to your advantage. In a sense, you can erase bad credit history with the knowledge you gain after reading the Credit Secrets book. Credit Secrets provides strategies for improving credit scores, resolving debt issues, and managing personal finances more effectively.
Contact info
312 W 2nd St #A747, 82601, Casper, United States
- 877-215-6015
- support@creditsecret.org
- creditsecrets.com
4.6
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 37% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
QUICK RESPONSES!!!
Whenever I have any questions they respond with relevant answers, not some AI bot!
16 March 2026
Unprompted review
The staff was very helpful in resolving…
The staff was very helpful in resolving a problem for me!
13 March 2026
Unprompted review
What a refreshing experience to speak0…
What a refreshing experience to speak with a great team of Credit Experts that have integrity and honesty. Great people, great company obviously led by a great man or woman.!!!!
11 March 2026
Unprompted review
Lost all connection
Lost all connection; want to proceed asap. ThankYou.
11 March 2026
Unprompted review
Absolutely the best resource for all…
Absolutely the best resource for all FICO and credit questions. CreditSecrets.com delivers super-fast email turnaround and you don’t have to sign in or share any personal information. Truly excellent. I had a few questions about my FICO score and building credit, and the responses were clear, actionable, and easy to follow. I appreciated the privacy and simplicity—no account sign-in, no data hoops, just solid advice. The guidance covered practical steps to boost my score and understand my credit reports, with plain-language explanations of terms that used to puzzle me. If you’re looking for reliable, no-hassle credit help, this service is hard to beat. I’ll definitely be back with more questions in the future.
11 March 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Jennifer! We truly appreciate your detailed and thoughtful feedback. We’re glad to hear you found the guidance clear, actionable, and easy to follow. Providing straightforward answers without unnecessary barriers is exactly what we aim for, and it’s great to know the privacy and simplicity stood out to you.
We’re honored to be a trusted resource for your credit questions and look forward to helping you again anytime you need us.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Costumer service was very good program…
Costumer service was very good program easy to understand and implement. This is my go to secret to good credit it's your turn .come join us.
11 March 2026
Unprompted review
Rick provided excellent customer…
Rick provided excellent customer service and waited patiently with me while i retrieved information that was needed. Kudos Rick..
11 March 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Robert! We’re glad to hear Rick provided excellent customer service and took the time to patiently assist you while you gathered everything needed. We’ll be sure to share your kudos with him — he’ll really appreciate it!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Pretty sure this is a scam…
No I sat through the half hour long bullshit section with he Prides himself on creating some kind of system so I thought I'd give it a shot I spent the $39 and got the credit repair and all that stuff and then they said the alternator was much better and body down and all of this so I had a choice of being a lifetime member for $149 over one month number for $49 it shows the one month member for $49 and when I went to look at my bank statement I was charged $149 so that was on a Saturday they don't work on a Saturday or Sunday so I have to wait till Monday to tell them they overcharged me or they scanned me or they cheated me one of the other but anyhow I haven't even been able to get back on to sign in it disappeared from everything I don't have any emails when I was on it it just went away and I can't get back to it so I wouldn't trust them I already don't trust them I mean if I can't get money back I'm out what more than 149 dollars plus 39 that was 200 bucks I am pissed
Go ahead to March 9th and I finally got a hold of them on the phone talk to the lady after to have my money returned because of what happened and she said by all means go over the head and we will return your money in 3 to 5 days so I can't complain then be overcharge me what do go over to we're really willing to return my money so I got to give him credit for that so it's probably Hasty in my first assessment of this company and maybe I should have waited so that's why I'm amending this report so that's it okay
6 March 2026
Unprompted review
Reply from CreditSecrets.com
Thank you for updating your review and for giving us the chance to make things right.
We completely understand how frustrating that situation must have felt. Seeing a charge you didn’t expect and then not being able to immediately reach someone, especially over a weekend, would make anyone concerned. We’re glad you were able to connect with our support team and that they were able to get the refund process started for you.
Our goal is always to make sure customers feel comfortable and supported, and we appreciate you taking the time to amend your review once the issue was addressed. That means a lot.
If there’s anything else we can help with, please feel free to reach out.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org
or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The person was pleasant and…
The person was pleasant and understanding. She showed excellent customer service and represented your company very well and knowledgeable.
6 March 2026
Unprompted review
Frictionless refund!
My operator David was extremely helpful and professional. No friction!
6 March 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Lethel! We’re glad to hear David provided such helpful and professional support and made the refund process completely frictionless. That’s exactly the kind of experience we strive to deliver. We’ll be sure to share your kind words with him!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The rep was very understanding and…
The rep was very understanding and helpful.
2 March 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Merna! We’re glad to hear our representative was understanding and helpful. We appreciate your feedback and are always here to support you.
If there’s anything we can do to assist you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
I had purchased credit secrets a couple…
I had purchased credit secrets a couple of years ago, but I never got around to using it. Then, now I was unable to access the website, so the representative emailed the guide.
Perfect. Everything I needed. Thanks.
4 March 2026
Unprompted review
Reply from CreditSecrets.com
Thank you for sharing your experience! We’re glad our representative was able to quickly send you the guide so you have everything you need to get started. Sometimes life gets busy, and we’re always happy to help members pick things back up when they’re ready.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Always there for questions and to help…
Always there for questions and to help - excellent customer service and software!
3 March 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Jill! We’re so glad to hear you’ve experienced excellent customer service and found the software helpful. Being available to answer questions and support our members is always our goal. We truly appreciate you sharing your experience!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Took three calls to place order but…
Took three calls to place order but third rep was professional, courteous and very efficient in placing order.
3 March 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Joanie! We appreciate your persistence and are glad the third representative was able to assist you professionally and efficiently in completing your order. Your feedback is valuable and helps us continue improving the experience for our members.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
It's nice to be able to see all the…
It's nice to be able to see all the reviews given on this company. I heavily rely on trust pilot for guidance. I know now that I wasted 20 minutes, (not 10 like the video states) of my valuable time. Thank you review sharing people.
2 March 2026
Unprompted review
It’s a scam
It’s a scam. They charge you over 100 month under 3 payments per month. Do not use. My credit score never went up.
2 January 2026
Unprompted review
The professionalism Help
The professionalism and the help i received because i couldn't assess the dashboard and never had the chance to fix my credit for months
27 February 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Kenneth! We’re glad our team was able to assist you and provide the professionalism and help you needed, especially after not being able to access your dashboard for some time. Getting you back on track is important to us, and we’re happy we could help you move forward with working on your credit.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
This was my first experience with this…
This was my first experience with this company, and the customer service answered all my questions to my satisfaction. It was very helpful. Thank you.
27 February 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Carolyn! We’re glad to hear your first experience with us was a positive one and that our customer service team was able to answer all your questions. We appreciate your feedback and look forward to supporting you as you move forward.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Very prompt replies and courteous.
Very prompt replies and courteous.
26 February 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Joan! We’re glad to hear you received prompt and courteous support from our team. Providing timely, respectful help is always our goal, and we appreciate you taking the time to share your experience.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Everyone has been super helpful!
Everyone has been super helpful! Very grateful for Credit Secrets. Thank you!🙂
26 February 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Isabel! We’re so glad to hear our team has been super helpful. Your gratitude means a lot to us, and we’re happy to be part of your journey. We appreciate you taking the time to share your experience!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
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