It was a wonderful expierience for me! I had a problem getting logged into the program, so I thought (it was my fault the whole time lol). Customer service communicated very well and were persistent.... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Big thanks to CreditSecrets.com for all the informative content and for the refund I needed coming back without any questions asked. The information was clear, practical, and exactly what I needed to... See more
Company replied
Great information to have. Albert in customer service is wonderful. Extremely helpful and efficient. Had a bit of a hard time getting the number to call but if you go to the terms tab and scroll down... See more
Company replied
Hello, I spoke with Daniela regarding a refund because the program was just too much for me to deal with at my age. Daniela was polite, courteous, and pleasant. After listening to my concerns, she pr... See more
Company replied
Company details
About CreditSecrets.com
Written by the company
PLEASE CONTACT US FIRST! If you are here because of a bad experience, please give us a chance to help with any customer support issues by calling us at 877-215-6015 or emailing us at support@creditsecrets.com. We are open Monday thru Friday, 9am Eastern - 7pm Eastern.
The Best Selling Credit Secrets Book Is The Path To Solving Credit Problems Fast!
***IMPORTANT: There are many imposters on Amazon! We do NOT sell our book on Amazon. Be sure to look for the book written by Scott and Alison Hilton, the one and only original Credit Secrets only sold at CreditSecrets.com.***
Consumer credit reports are filled with errors that often go overlooked. But, if you know what to look for, you can leverage these errors to your advantage. In a sense, you can erase bad credit history with the knowledge you gain after reading the Credit Secrets book. Credit Secrets provides strategies for improving credit scores, resolving debt issues, and managing personal finances more effectively.
Contact info
312 W 2nd St #A747, 82601, Casper, United States
- 877-215-6015
- support@creditsecret.org
- creditsecrets.com
4.6
Excellent
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 37% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service guy was fantastic.
26 February 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Otis! We’re glad to hear you had a fantastic experience with our customer service team. We appreciate you taking the time to share your feedback and are always here to help.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Difficult to manage program kept giving…
Difficult to manage program kept giving error message so very frustrating.
23 February 2026
Unprompted review
Credit Secrets is Wonderful
Credit Secrets is wonderful! They are not a scam. They helped me with something on my membership. No hassles with my concern. I'm still a member!!!
20 February 2026
Unprompted review
Reply from CreditSecrets.com
Thank you so much for sharing your experience! We’re glad we were able to help with your membership and resolve your concern without any hassle. It means a lot to us that you continue to be part of the Credit Secrets community.
We appreciate your trust and look forward to supporting you as you continue through the program.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
I could hardly wait to get started…
I was really intrigued with getting started with the credit secrets and getting my credit back on track. Although I didn't get the chance to get started, I was really looking forward to getting started. The videos were so exciting and made me that more anxious to get started.
8 February 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Sherley! We’re glad to hear the videos got you excited about getting your credit back on track. That enthusiasm is exactly what helps people take the first step toward real progress. Whenever you’re ready to dive in, the program will be there to guide you step by step.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Reply from CreditSecrets.com
Thank you for your feedback! We’re glad to hear you received excellent customer service and support. Our team works hard to make sure every member feels helped and supported throughout the process, and we appreciate you taking the time to share your experience.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Customer service is great to work with
Customer service is great to work with! Solved my problem within 2 minutes.
13 February 2026
Unprompted review
Reply from CreditSecrets.com
Thank you for your feedback! We’re glad to hear our customer service team was able to resolve your issue so quickly. Providing fast, helpful support is always our goal, and we appreciate you taking the time to share your experience.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Fantastic Customer service and…
Fantastic Customer service and support.. very friendly, quick pickup to speak with an agent...that is most important for me
10 February 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, William! We’re glad to hear you had a fantastic experience with our customer service and support team. Providing friendly assistance and making sure our members can quickly connect with a real person is very important to us. We appreciate you taking the time to share your feedback!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Making my first call
Making my first call, was absolutely 💯 great experience. She was so pleasant and understanding and listened to my concerns and assit me.
I am my own Default. And having that support not judging but willingness! Made me feel better 😌 ☺️
Thank you.
11 February 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Rose! We’re so glad your first call was such a positive experience. Feeling heard, understood, and supported without judgment is exactly what we aim to provide. It takes courage to take that first step, and we’re honored to be part of your journey.
You’re not alone in this — and we’re here to help every step of the way.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Great Customer Service
Daniel was Great. He answered all of my questions about the program and how it works. He was very knowledgeable and assured me to follow the system fully step by step. Kudos on his training to help Credit Secrets members.
11 February 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Raymond! We’re glad to hear Daniel provided great customer service and was able to answer all your questions about how the program works. Taking the time to explain things clearly and encourage members to follow the system step-by-step is exactly the support we strive to provide. We’ll be sure to share your kind words with him — kudos like that mean a lot!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
To be honest
To be honest, I got the program with intentions of cleaning up my credit. Score, but I ended up in a hospital for long extended stay. I had forgotten about it, and when I came out my wife told me that we were being charged for something that I wasn't using. These people are so honest in what they do that. They came me back a complete refund. Seeing that I was in a hospital and never touched the program. I like this. I think it shows a lot of honesty in their product.And in themselves.
10 February 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Lazaro, for sharing your experience. We’re truly sorry to hear about your hospital stay and hope you’re doing much better now. We’re glad we were able to review your situation and issue a full refund. Treating people fairly and with understanding is important to us.
We appreciate your kind words about our honesty and integrity. When life throws unexpected challenges your way, we believe in doing the right thing.
If there’s anything we can do to support you in the future, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
This really works
My experience was good cuz I finally found a company that really knew how to help me get my credit taken care of and I'm so glad for credit secrets
9 February 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Brian! We’re glad to hear you had a positive experience and that you feel supported in getting your credit taken care of. It means a lot to know the program is helping you move forward. We appreciate your trust in Credit Secrets!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Great info and great customer service!
Great information to have. Albert in customer service is wonderful. Extremely helpful and efficient. Had a bit of a hard time getting the number to call but if you go to the terms tab and scroll down you will find a number and support email as well. Can't wait to get started. I bought it a while ago and didn't actually use it. Now I just purchased the automatic and it's game on!!
8 February 2026
Unprompted review
Reply from CreditSecrets.com
Thank you so much for sharing your experience! We’re glad you found the information valuable and that Albert provided such helpful and efficient support — we’ll be sure to pass along your kind words to him.
We appreciate you mentioning where to find the contact information as well. We’re always working to make support easy to access, and we’re glad you were able to connect with us.
It’s exciting to hear you’re diving back in and adding the Automator — game on indeed! We’re looking forward to supporting you as you move forward.
If there’s anything we can do to help along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Very professional and courteous
They hired a great person when they got Mrs(Ms) Vanessa. I pray that she always keep that attitude that she bless with. She hasan amazing gift and may God bless her in greater endeavors.
6 February 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Angela! We truly appreciate your kind words. Vanessa will be so grateful to hear how much you appreciated her professionalism and courteous support. She really does care about helping our members, and we’re blessed to have her on the team. Your encouragement and prayers mean a lot.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
They were very prompt in answering my…
They were very prompt in answering my questions
9 February 2026
Unprompted review
Reply from CreditSecrets.com
Thank you for your feedback! We’re glad to hear our team was prompt in answering your questions. Providing timely and helpful support is always our priority, and we appreciate you taking the time to share your experience.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Just wanting back in or my money refunded ASAP
I was going through and signing up and ordering everything and I was almost done when some how I lost the page and when I did find it it wanted me to start over! Im not starting over and have to pay another 100 buck give or take! I've tried to sign in and it say I'm not putting in the wrong information. I don't know if it actually saved my login information do to me being kick off!
Please help me either get back on with the program with everything I've paid for and my free bees that came with it or give me my mo ey back ASAP
9 February 2026
Unprompted review
Reply from CreditSecrets.com
Hi Angie, thank you for bringing this to our attention. It sounds like your session may have timed out before the order process fully completed, which can sometimes cause the page to reset. You definitely should not have to start over or pay again.
Our Customer Success Team can quickly look up your order, confirm what was completed, and help restore your access or take care of a refund if needed. Please contact us directly so we can resolve this right away.
support@creditsecret.org
877-215-6015 — Monday – Friday, 9am ET to 7pm ET
We’re here to help get you back into the program with everything you paid for.
First contact
Albert was very attentive and professional. He left nothing to chance, he walked me through my entire dashboard an explained everything in detail. I wish all customer service was this helpful. Thank you Albert
4 February 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Edward! We’re glad to hear your first contact was such a positive experience. Albert takes pride in being thorough and attentive, and we’re happy he walked you through the dashboard in detail so nothing was left to chance. We’ll be sure to share your kind words with him — he’ll truly appreciate it!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Great Customer Service!!
CreditSecrets.com impressed me with professional, top-notch service from start to finish. Ann was incredibly helpful and knowledgeable, taking the time to answer every question I had about my credit options and the steps involved in improving my credit score. She explained complex terms in plain language and provided practical, actionable guidance tailored to my situation. I felt supported throughout the process and appreciated the transparent, client-focused approach. If you’re looking for clear advice on credit repair and rebuilding your finances, CreditSecrets.com is a solid choice.
4 February 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Richard! We truly appreciate your thoughtful and detailed feedback. We’re thrilled to hear Ann provided professional, knowledgeable, and client-focused support while walking you through your credit options. Taking complex information and breaking it down into clear, practical steps is exactly what we strive for.
It means a lot to know you felt supported and confident throughout the process. We’re honored to be part of your credit journey and grateful for your recommendation.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
The customer service representative was…
The customer service representative was very professional and helped me with my problem.
2 February 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Debra! We’re glad to hear our customer service representative was professional and able to help resolve your issue. We truly appreciate your feedback and are always here to support you.
If there’s anything we can do to assist you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Big thanks to CreditSecrets.com for all…
Big thanks to CreditSecrets.com for all the informative content and for the refund I needed coming back without any questions asked. The information was clear, practical, and exactly what I needed to move forward. I really appreciated the quick, no-hassle refund policy—made the whole experience stress-free. If you're looking for solid credit tips and straightforward support, this is a great pick.
1 February 2026
Unprompted review
Reply from CreditSecrets.com
Thank you, Shira! We truly appreciate your thoughtful feedback. We’re glad you found the information clear, practical, and helpful for moving forward. We’re also happy we could process your refund quickly and without hassle — making things straightforward and stress-free is always our goal.
Thank you for your recommendation and for taking the time to share your experience.
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
Reply from CreditSecrets.com
Thank you, Michele! We’re glad to hear Daniel was able to address your concerns and provide helpful support. We’ll be sure to share your kind words with him — he’ll appreciate knowing he made a difference!
If there’s anything we can do to support you along the way, don’t hesitate to reach out to support@creditsecret.org or call us at 877-215-6015, Monday – Friday, 9am ET to 7pm ET. #trusttheprocess
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