Got my Paramo jacket today and have been communicating with Dylan last few weeks to gain some advise and his knowledge of the items he sells. Absolutely great service today from Dylan and his staff,... See more
Company replied
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Review summary
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I recently picked up a set of Leki running poles and a quiver, and I couldn’t be happier. I’ve shopped with them several times now, and their customer service and product knowledge is consistently out... See more
The parcel was delivered on time. Unfortunately the size was wrong although this was my mistake, I contacted the supplier and they were very good and understanding they told me to send the parcel bac... See more
Shawn provided us with excellent service at their store in llanberris. He was so helpful, knowledgeable and thorough. The trail shoes and back pack that we bought fit well and improved the comfort o... See more
Company replied
Company details
Written by the company
Crib Goch Outdoor is an independent outdoor clothing and equipment shop found in LLanberis and Beddgelert, in the heart of Snowdonia. Established in 2002 by Dylan Jones, a keen hiker who you'll find working at the Llanberis store, the original and largest of the two outdoor shops. 10 years on Dylan was later joined by his best friend from school and current business partner Pete Thomas, who you will find in their new outdoor shop in the picturesque Beddgelert. Crib Goch Outdoor provides the best outdoor clothing, equipment and accessories for hiking, walking, running, camping and bushcraft, we stock everything you and your dog need to enjoy an adventure in the outdoors. We stock a range of technical equipment from the world's best brands alongside a range of lifestyle clothing for your ‘rest days’. We’re more than just a shop. Our staff are an experienced and eclectic bunch of outdoor enthusiasts who enjoy the outdoors in a variety of different ways - most are local Welsh speakers whilst some have been drawn to the beauty of Wales and never left! We only sell kit that is fit for purpose and everybody’s adventure is unique, so do talk to us - in the live chat, over the phone or in store - and we will take the time to help you find the right kit that’s the right fit. Try speaking Welsh when you come in - “Syt wyt ti?” - “Iawn Diolch.” As you’re leaving - “Diolch yn fawr”, or a favourite… “Cadwa’r newid.” ;)
Contact info
58 High Street, LL55 4EU, Llanberis, United Kingdom
- 01286 870777
- customerservice@cribgochoutdoor.com
- cribgochoutdoor.com
4.8
Excellent
391 reviews
Replied to 80% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Crib Goch Outdoor
Thanks for the review Dave, I hope you have a great week.
Happy with the price paid
Happy with the price paid, prompt acknowledgement and good communication throughout. Definitely consider using them again.
6 November 2025
Unprompted review
Reply from Crib Goch Outdoor
Thanks John, please do. And thank you for the review.
Great prices and brilliant customer…
Great prices and brilliant customer service
4 November 2025
Unprompted review
Reply from Crib Goch Outdoor
Hi Paul, that's very kind of you to say. Thank you for the review.
Top quality items for all aspects of…
Top quality items for all aspects of outdoor activities and all the staff are really knowledgeable and helpful on all items and the local environment.
Highly recommended and keep up the fab work.
Many thanks
All of team Crashpadlodges Lodges
7 November 2025
Unprompted review
Reply from Crib Goch Outdoor
Hi Josh, thanks for taking the time to leave us such a great review. We really do appreciate it. All the best.
Reply from Crib Goch Outdoor
Thanks for the review Leanne, glad to hear your order arrived swiftly.
Reply from Crib Goch Outdoor
Thanks for your review Martin.
Excellent service and quality goods
Excellent service and quality goods - diolch Crib Goch!
8 October 2025
Unprompted review
Reply from Crib Goch Outdoor
Croeso Sue. Thanks for the review
Nice items at good prices
1 November 2025
Unprompted review
Reply from Crib Goch Outdoor
Thanks Rupert, hope you have a great week.
Reply from Crib Goch Outdoor
Thanks Jeff, really appreciate the review.
Fast delivery,good price
27 October 2025
Unprompted review
Reply from Crib Goch Outdoor
That you so much for the review.
Fantastic service
Fantastic service - posted the day I ordered (a Friday) and delivered PDQ. Perfect service and a great price, as well as reward points! Would certainly order again - have already recommended to others.
17 October 2025
Unprompted review
Reply from Crib Goch Outdoor
That's amazing, thank you Janet. We look forward to hearing from you again.
Great experience
Speedy delivery, well packaged, easy to navigate site and the Buffalo Shirt is fab. Super warm snug and true to size, husband is tall and the arm length was also perfect 👌
23 October 2025
Unprompted review
Reply from Crib Goch Outdoor
So very grateful for this review and your custom. We look forward to hearing from you again.
Good service
Good range of stock. Really efficient delivery, product was as ordered and in good condition.
21 October 2025
Unprompted review
Reply from Crib Goch Outdoor
Hi Toby, thank you for the review. All the best.
Reply from Crib Goch Outdoor
Amazing. Thank you Alys.
Reply from Crib Goch Outdoor
Thanks Stephen. Glad to hear it arrived. I hope that you have an enjoyable week.
No complaints!
Good deal on the jacket and prompt postage. No complaints.
16 October 2025
Unprompted review
Reply from Crib Goch Outdoor
Thanks for the review Owen, have a great weekend.
Success
The order arrived quickly in the post, and I'm pleased with the jacket.
18 October 2025
Unprompted review
Reply from Crib Goch Outdoor
Thanks for the review Alison, glad to hear you like the jacket and it arrived quickly.
Order received promptly and safely
Order received promptly and safely. Good communication from both the company and the delivery firm.
21 October 2025
Unprompted review
Reply from Crib Goch Outdoor
Great news :) thank you for shopping with us and for this review.
Strong pricing with really good…
Strong pricing with really good customer rewards scheme, good availability and quick delivery. We used to use the shop when we lived in nearby, online service just as good. Thank you
14 October 2025
Unprompted review
Reply from Crib Goch Outdoor
Hello, thank you so much for your review and for shopping with us.
One happy customer
Easy and enjoyable experience. Great choice of clothing and at great prices. Delivered on time. One happy customer.
10 October 2025
Unprompted review
Reply from Crib Goch Outdoor
That is great to hear and thank you so much for taking the time to leave us a review.
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