Crib of Art Reviews 860

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 733 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent customer service, highlighting the helpfulness, care, and patience of the staff, with many appreciating their quick responses and proactive solutions. People are very satisfied with the products, noting that the artwork often arrives on time, looks beautiful, and matches expectations, with many planning to order again. However, some customers experienced issues with the quality of the products, describing them as cheap, blurry, or not matching the online images, with some even receiving damaged items. There were also occasional complaints about orders being delayed or incorrect, leading to disappointment.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing delight and satisfaction with the... See more

Customer service

People report positive experiences with customer service, consistently describing it as exceptional and... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, professionalism,... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction and a willingness to... See more

Quality

Customers consistently note ambiguous experiences with quality, with many expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Michelle made my experience wonderful. I had a bit of a hick-up with delivery and was not getting anywhere trying to deal with the shipping company. The moment I mentioned my troubles to customer serv... See more

Company replied

Rated 5 out of 5 stars

I made an initial boo-boo with the dispatch address on a canvas I ordered and reached out to customer service to see if they could help me. Ana, the person who responded, could not have been mor... See more

Company replied

Rated 5 out of 5 stars

What wonderful customer service , dear Helen how can I thank you enough for all your help , care and patience ! Because of you I will be ordering again from Crib of Art. I’m 77 and have been sc... See more

Company replied

Rated 5 out of 5 stars

It was my first time ordering from Crib of Art, and the artwork arrived on time and looked just as beautiful as it did on the website. However, I found it slightly too small for my living room and... See more

Company replied


Company details

  1. Paintings store
  2. Art Studio
  3. Decoration and Interior Design Store
  4. Home improvement shop
  5. Painting Studio
  6. Photo printing service

About Crib of Art

Written by the company

Art is our DNA

Crib of Art all started in 2019 – when our founders from different worlds came together. All with their own cultural background & visual insight, art is what we live for. Our mission is to make the perfect art for any room, because we firmly believe that art is the soul of delight.

One year later, we realized this vision and mission by starting Crib of Art. Still at the start of our journey, we are happy that we are fast growing and providing beauty to the world!

Art That Lives with You

Written by the company

Written by the company

Designed By Artists
We are an open, global community of independent artists from 10+ countries. We value original artwork from creators of all kinds — from painters to illustrators to photographers to pattern designers and everything in between. We empower creativity around the world because each purchase pays an artist.

For Artful Living
At Crib of Art, we are deeply committed to making canvas paintings for every home. We believe that art is the soul of delight. Every home and every room needs its touch of beauty.

“Art is something that makes you breathe with a different kind of happiness” ~ Anni Albers

Crystal Clear Colors
To provide high-quality canvas paintings, we use advanced & the latest industry printers in our ateliers in Asia & USA. All designs are printed on waterproof, high-quality cotton canvas & are shipped in a PVC tube.

Perfect Matte Finish
Our art prints are made with the highest quality ink for an eye-popping experience that reveals the vivid quality your rooms deserve. The matte finish ensures a pearl and smooth sheen that reflects lifelike colors.

Museum Quality Materials
Your art gets printed on the highest quality cotton canvas — the same used for paintings in a museum! With a 75+ year lifetime, you’re sure your painting displays as colorful as on day one. Worry-free quality with water, fade, and scratch-resistant craftsmanship.

Based in Amsterdam
We take great pride in manufacturing our prints from our warehouses in Europe, Asia, and the USA. This allows us to keep a close eye on product quality and deliver the best quality prints to you.

Free Worldwide Shipping
We provide free worldwide shipping on all orders, complete with a Track & Trace code to follow your order from start to finish.

Lifetime Warranty
Full replacement or repair if your art is damaged or fades due to product quality issues.

Customer Support 24/7
Any questions? Our support team is here for you, day and night.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

860 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Helen was awesome

Helen was awesome, knowledgeable and efficient.

20 March 2026
Unprompted review
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Reply from Crib of Art

Hi Gairy 😊

Thank you so much for your kind words! We're thrilled to hear that Helen provided you with such awesome, knowledgeable, and efficient service. We'll be sure to pass along your feedback—it will definitely make her day! 🌟

We truly appreciate your support and hope to assist you again soon.

Warm regards,
Crib of Art Team 🎨

Rated 5 out of 5 stars

An Issue Quickly Resolved

I had some size issues with the print I had ordered. Michelle from customer support couldn't do enough to help. With excellent communication, she and the production team quickly resolved the issue and I now have the beautiful Golden Queen hanging at the top of my stairs. She's a real show stopper and conversation piece. Thanks to you all Michelle.

25 March 2026
Unprompted review
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Reply from Crib of Art

Hi Julia ✨

Thank you for sharing your experience! We're so glad Michelle and our production team were able to quickly resolve the issue and provide you with excellent support throughout the process. 🙌

It’s wonderful to hear that your Golden Queen piece is now proudly displayed and turning heads—what a perfect spot for a true showstopper! 🖼️💛

We appreciate your trust in us and look forward to serving you again in the future.

Warm regards,
Crib of Art Team 🎨

Rated 4 out of 5 stars

Ok if purchased on a big discount

The prints are ok for the price paid but the frames are not the best I have seen being wrapped MDF - heavy discounts based on what looks like very inflated RRPs is not a good look in my view, a bit too much of the hard sale as there is no way they are worth anything like the official RRP - overall ok when purchased at the heavy discount but don’t expect a £500 picture for a £150 price tag and you will be fine

17 July 2025
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Reply from Crib of Art

Thank you for your feedback, Mark.

I’m sorry to hear that the product didn’t meet your expectations in terms of value and frame quality. We understand how important it is for the final piece to feel worth the investment, especially when purchasing artwork online.

Our pieces are designed as ready-to-hang, museum-quality prints using archival materials and plexiglass protection, but we recognize that expectations around quality and pricing can vary, and your feedback is valuable in helping us improve both our product and how we present it.

I’d really appreciate the opportunity to look into your order and make this right for you. Please reach out to me at support@cribofart.com
(or reply to your existing email) and include “Trustpilot Review” in the subject line so I can personally assist you.

Thank you again for your feedback. We take this seriously and would like to turn your experience around.

Rated 5 out of 5 stars

Beautiful rt work perfectly framed

Beautiful rt work perfectly framed , posh without too much dosh !

6 February 2026
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Reply from Crib of Art

Thank you so much for your lovely words, Mel! 😊 We’re thrilled that your artwork arrived perfectly framed and that it adds that posh touch without breaking the bank! 🖼️✨ Your support means the world to us.

Warm regards,
Crib Of Art Team

Rated 5 out of 5 stars

Aja was amazing at fixing my problem…

Aja was amazing at fixing my problem that wasn’t even there fault more on the delivery side fault but I’m really happy at the quick response aja gave

23 March 2026
Unprompted review
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Reply from Crib of Art

We’re so glad to hear that Aja could help and resolve the issue quickly! 🙌💛 It’s always our goal to make sure your experience is smooth, even when the hiccups aren’t on our end. Thanks for your kind words!

Best wishes,
Crib Of Art Team

Rated 5 out of 5 stars

Thank for your help…

Thank for your help recently,unfortunately one item wasn’t what I expected,your help and understanding was exceptional.
Be assured I will buy something in the future .

22 March 2026
Unprompted review
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Reply from Crib of Art

Thank you, Darren, for your kind words. We’re sorry that one of the items wasn’t quite what you expected, but we’re very glad our team was able to support you in a way that felt helpful and understanding.

It means a great deal to know you’d consider shopping with us again in the future. We truly appreciate your trust and the opportunity to be part of your home, and we hope to help you find a piece you absolutely love next time.

Rated 5 out of 5 stars

What I received is not what I expected

What I received is not what I expected. I contacted the company and after a few messages back and forth, we came to an agreement we both are comfortable with.

Pat has been more than helpful !!!! In both the communication and understanding of my concern

20 March 2026
Unprompted review
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Reply from Crib of Art

Thank you, Phyllis, for taking the time to share your experience. We’re sorry the piece you received wasn’t what you initially expected, but we’re very glad we were able to work through it together and reach a resolution that felt right for you.

It’s especially lovely to hear that Pat was helpful, understanding, and supportive throughout the process. We truly appreciate your patience and your kind words, and we’re grateful for the opportunity to make things right.

Rated 5 out of 5 stars

Michelle was helpful to the concerns of…my damaged ordered.

Michelle was helpful to the concerns of my damaged order. She processed the order to be replaced.
Great customer service and speedy communications.
I am very happy with her help on my first order.

20 March 2026
Unprompted review
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Reply from Crib of Art

Thank you, Denise, for sharing your experience. We’re sorry your first order arrived damaged, but we’re so pleased to hear that Michelle was able to assist quickly and get a replacement underway for you.

It’s wonderful to know her support, clear communication, and prompt service made a positive difference. We truly appreciate your patience and your kind words, and we’re grateful to have had the chance to make your first experience with us a better one.

Rated 5 out of 5 stars

Good quality art and great customer…

Good quality art and great customer experience. Special thanks to Helen for her help!

20 March 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Thank you, Luca, for your kind words. We’re so pleased to hear you were happy with both the quality of the art and your overall experience with us.

A special thank you as well for mentioning Helen. We’ll be sure to pass along your appreciation to her. It means a great deal to know our team could support you well, and we’re grateful you chose Crib Of Art for your space.

Rated 5 out of 5 stars

Hazel is very efficient

Hazel is very efficient! I have ordered 5 arts in crib of art and had problem with one, it was solved immediately in less than 24hrs. Customer service excellent!

16 March 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Thank you, Mrs Cooke, for your lovely review. We’re so pleased to hear Hazel was able to resolve the issue quickly and that your experience with our customer service felt excellent.

It means a great deal to know you’ve chosen five pieces from Crib Of Art for your home. We truly appreciate your continued trust in us, and we’re grateful for the opportunity to help make your space feel even more complete.

Rated 5 out of 5 stars

Excellent service and quality

Excellent service.

I purchased a canvas and the quality is fantastic.

16 March 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Thank you, Stephen, for your kind review. We’re delighted to hear you were pleased with both the service and the quality of your canvas.

Knowing the piece met your expectations means a great deal to us, especially as we aim to create art that feels both beautifully made and impactful in the home. We truly appreciate you choosing Crib Of Art.

Rated 5 out of 5 stars

Hazel………she was amazing and not only…

Hazel………she was amazing and not only professional but also showed empathy which is very rare nowadays.

That being said the company itself is a rip off and does not disclose fees and charges and then proceeds to not respond to communication.

16 March 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Thank you for your kind words. We’re so pleased to hear Hazel made such a positive impression and that her professionalism and empathy stood out to you.

Thoughtful, caring support means a great deal to us, so it’s especially lovely to know your experience felt that way. We truly appreciate you taking the time to share this, and we’ll be sure to pass your feedback on to Hazel.

Rated 5 out of 5 stars

The support team 🙌

Aja and Pat the representatives support were very helpful with my order
They responded my questions very quickly and always were there supporting through the process
Thank you

15 March 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Thank you, Lilia, for your kind review. We’re so pleased to hear that Aja and Pat were helpful throughout your order and that their quick responses and ongoing support made the process easier for you.

Providing thoughtful, reliable service is very important to us, so it’s lovely to know you felt well looked after. We truly appreciate you taking the time to share your experience and for choosing Crib Of Art.

Rated 5 out of 5 stars

Superb Customer Service

After purchasing two canvas paintings, I realized that I made an error. Helen was kind, patient, and went out of her way to help to make it right. Based on the customer service alone, I will absolutely continue to support this business and enjoy some more awesome art along the way. Thank you again Helen!

14 March 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Thank you, Tiffani, for your lovely review. We’re so pleased to hear Helen was able to help after the mix-up and that her kindness, patience, and care made such a positive difference.

It means a great deal to know the support you received gave you confidence to continue shopping with us. We’re truly grateful for your trust and look forward to helping you find more beautiful pieces to enjoy in your home.

Rated 5 out of 5 stars

I recently ordered from Crib of Art…

I recently ordered from Crib of Art Paintings, and I was honestly impressed with the entire experience. The artwork looks even more stunning in person than it did in the photos. The details, colors, and overall quality really show the artist’s skill and passion for their craft.

What I loved most is how the painting instantly added character and warmth to my space. It feels unique and thoughtfully made, not something mass-produced. The packaging was also secure, so the artwork arrived in perfect condition.

If you’re looking for meaningful, high-quality art that can truly elevate your home or office, I highly recommend Crib of Art Paintings. It’s clear that a lot of care and creativity goes into every piece.

14 March 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Thank you, Jenna, for such a thoughtful and generous review. We’re truly delighted to hear that the artwork felt even more striking in person and that the detail, colour, and overall quality made such a strong impression.

It means a great deal to know the piece brought warmth and character to your space and felt unique rather than mass-produced. That is exactly the experience we hope to create. We’re also pleased to hear it arrived safely and in perfect condition. Thank you again for your recommendation and for choosing Crib Of Art for your home.

Rated 5 out of 5 stars

I loved dealing with the company very…

I loved dealing with the company very fast shipping and smooth communication definitely will get more
Thanks Crib of Art!

12 March 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Thank you, Laura, for your lovely review. We’re so pleased to hear you enjoyed the experience with us and that the shipping and communication both felt smooth and efficient.

It means a great deal to know you’d shop with us again. We truly appreciate your support and look forward to helping you find more art you love for your space.

Rated 1 out of 5 stars

Don't be fooled by what's pictured on the website

I placed an order for what was pictured to be a painting. After then seeing some bad reviews, I tried 3x to cancel it. Despite their system saying the status was 'waiting for production', they kept making excuses and refused to cancel my order. What arrived was a poster, framed, with Plexiglas on the front. It looks like cheap garbage and they have not responded to my email about a refund. Buyer beware.

UPDATE: They are refusing any refund, and are offering a credit *after I pay to ship it back*. So, I would be out of pocket more money in exchange for another shoddy product in the future. Huge red flags.

11 March 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Thank you for sharing your feedback, Erin. I’m truly sorry to hear about your experience and understand how frustrating this situation must feel.

I can see why the difference between what you expected and what you received would be disappointing, especially after you had attempted to cancel the order earlier. Your concerns about the product description, materials, and the return process are important, and we take feedback like this seriously.

I want to assure you that I will personally take over your case to review what happened and work toward a fair resolution. I will be looking into this with our team right away.

Please reach out to me directly at info@cribofart.com
with the subject line “Trustpilot Review – Erin Kuzz”, and I will follow up with you as soon as I have an update.

Our goal is always to resolve concerns properly, and I appreciate the opportunity to help make this right.


Christian
Customer Advocacy Manager
Crib of Art

Rated 5 out of 5 stars

Very Please

The shipping information was quick and reliable.
The product received was as described and the quality was as expected. I will order from this site again.

4 March 2026
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Reply from Crib of Art

Thank you, Margaret, for your kind review. We’re so pleased to hear the shipping updates felt reliable and that your artwork arrived as described and met your expectations for quality.

It means a great deal to know you’d order from us again. We truly appreciate your trust and support, and we look forward to helping you find another piece you love for your space.

Rated 5 out of 5 stars

Great company to work with

Crib of Art was very communicative and it didn’t take long for me to receive the art I ordered. The art is good quality. I appreciated all the size options.

1 March 2026
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Reply from Crib of Art

Thank you, Tiffany, for your lovely review. We’re so pleased to hear the communication felt clear, your order arrived quickly, and that you were happy with the quality of the art.

We’re also glad the range of size options helped you find the right fit for your space. Creating beautifully made pieces that feel considered and easy to shop for is very important to us, so your feedback means a great deal. We truly appreciate your support.

Rated 5 out of 5 stars

They are responsive and fair

They are responsive and fair. I have ordered 4 items so far! Ana is super helpful.

10 March 2026
Unprompted review
Crib of Art logo

Reply from Crib of Art

Thank you, Brooke, for your kind review. We’re so pleased to hear you’ve had a positive experience with us and that our team has felt responsive and fair throughout.

It means a great deal to know you’ve chosen four pieces from Crib Of Art already. We’re especially glad Ana was able to be so helpful along the way. Thank you again for your continued support and trust in us.

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