Crosby Blinds Reviews 

309
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I have ordered 8 blinds for my house from them, all electric, and any issues were promptly rectified at no cost to me. The updates were good, tracking supplied and delivery prompt for a custom mad... See more

Rated 5 out of 5 stars

I ordered some horizontal electric blinds back in January 2025. For various reasons, we didn't fit two of them until recently and had a couple of issues. I contacted Crosby Blinds regarding this and d... See more

Rated 5 out of 5 stars

I had a very challenging requirement and Crosby Blinds assisted throughout this process to assist me order the correct blinds. Good service and a very knowledgeable company.

Rated 5 out of 5 stars

We’ve now had 3 lots of blinds from Crosby Blinds. Every time the customer experience has been excellent. Jen and Andrew clearly explain what you might need and the different options available to fit... See more

Company details

  1. Blinds shop
  2. Window treatment store

Written by the company

Crosby Blinds was established back in 1975 as a family-run window blind specialist. With over 80 years of combined experience in the window blinds business, CrosbyBlinds is one of the UK's top-recognised and respected window blinds companies. Our established online business, now 20 years +, offers the most impressive and extensive range of window blinds. We offer online-exclusive products, advanced pre-launches of national collections, and quality-branded goods, all at discounted prices, delivered directly to customers in the UK. Order online and get a genuine 20-50% OFF high street prices. Crosby Blinds are totally committed to child safety and ensure all the blinds we supply comply with the new legal requirements set by the UK Government and Trading Standards.


Contact info

4.9

Excellent

TrustScore 5 out of 5

309 reviews

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4.9

All reviews

(309)

15 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

Excellent, courteous and prompt service. Huge selection of quality products which left me spoilt for choice. I have recommended this company to my friends and family

27 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service.
5 out of 5 for Crosby Blinds. near immediate replies to email queries, fast delivery and excellent after sales service when I cut through a chord while opening the package.
We ordered for one window and will now order another 12.

12 September 2023
Unprompted review
Rated 5 out of 5 stars

All round professional experience

Extremely helpful whilst showing a really good knowledge of what is available in the sample albums.
Very professional and listened to what we envisaged- talked us through the different options.
Given a realistic time frame which was kept.
Measurements and further advice given on site.
We are very pleased with the whole project

12 September 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service from Andrew at Crosby Blinds - such a quick and easy process which was stress free. Having just moved house we were keen to get blinds sorted! It was hassle free and we received great customer service throughout. We would use again and definitely recommend to others - thanks Crosby Blinds.

22 August 2023
Unprompted review
Rated 5 out of 5 stars

Total blocout Blinds

We were looking for a total block out blind and found product on Crosby blinds web site.As we had never seen these before so we travel from Wigan to the Crosby shop.The assistant was more than helpful and she showed us how they were fitted.We had no hesitation and ordered blinds there and then. With in 10 days the blinds had arrived and I fitted them myself (with out issue)

1 July 2023
Unprompted review
Rated 5 out of 5 stars

Really really pleased with the service…

Really really pleased with the service of Crosby Blinds.I needed blinds fitting at the back of the house in every room and it’s made such a difference. Love the quality and designs of the products too. They were super helpful from start to finish and I am made up with the work carried out. Il be using them again when I get the front of the house sorted!

16 June 2023
Unprompted review
Rated 5 out of 5 stars

Crosby Blinds to rule them all

I have ordered 7 blinds from Crosby Blinds last year in early autumn. From the beginning it was a pleasure to speak to the people in their Liverpool shop - very knowledgeable and giving valuable advice about measuring and choosing different options. I chose to have all three of my own different fabrics made into roller blinds for balcony windows, doors and rest of the large windows around the flat. My heart was set on the fabrics and it was impossible to find anyone online who would use my own fabric until I came across Crosby Blinds - and what a find! The blinds were made and delivered in perfect condition, fitting recesses extremely well and having very sturdy rolling mechanism (I did not want motorised ones). I can wholeheartedly recommend Crosby Blinds for customer service and products they sell and make. My search for such business is over, next time I need blinds I know who to contact. Thank you Crosby Blinds.

11 November 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant Customer Service, Great Product

I ordered a Bloc Blinds 40 for my son's room as difficult to get him to sleep in the summer. I would highly recommend it for blocking light far better than normal roller blackout blinds and it also removes the chains normally required so safer for young children.

When there was an issue with our order that was not Crosby Blinds fault they responded very quickly with an agreeable solution and kept me updated every step of the way. I couldn't have asked for better service.

Very happy with the purchase and ordering another for our bedroom.

16 May 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service.

I purchased some CB Premier Skye Skylight Blinds Velux Cordless in September 2022. The ordering experience was straight forward and the items arrived within two days. I recently had a problem with one of the blinds so reached out to Crosby Blinds for advice. Andrew was quick to respond to my enquiry which resulted in a replacement blind being sent out. Andrew advised it would be between 1-2 weeks for delivery. Again, excellent customer service, the item was delivered two days later. Highly recommend this company and will use again.

15 May 2023
Unprompted review
Rated 5 out of 5 stars

I can highly recommend Crosby Blinds

This is the third time I have used Crosby Blinds. The customer service is outstanding.
I am delighted with the quality of the Sunwood blind. It is in the ‘cheaper’ range but it certainly doesn’t look cheap. The instructions on how to measure for your chosen blind are so simple and very easy to follow. The size is exactly what I asked for. The quality of the workmanship is excellent. The blind also came with very clear instructions on how it should be installed.

11 May 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service and quality…

Excellent service and quality goods....Jen is super efficient, knowledgeable and friendly. I have been using Crosby Blinds for years and would never consider using anyone else.

12 April 2023
Unprompted review
Rated 5 out of 5 stars

great company to order from

Crosby Blinds are a great company to order from. The blind I purchased came exactly when they said it would, the colour matched the sample they had previously supplied, brill quality and I had zero issues fitting it. Thankyou

10 February 2023
Unprompted review
Rated 5 out of 5 stars

Amazing price, product and service.

We recently bought 2 Intu blinds for our patio doors from Crosby Blinds. The blinds themselves are really high quality and the team at CB were really helpful throughout the whole process. Samples arrived in the post very quickly, information on how to measure for the blinds was very clear, and the CB team were great at sharing their expertise and advice over a few questions we had about the product. They also quoted the best price of all the companies we approached.
The blinds were delivered to us within 4 days which was much quicker than I was expecting.
The Intu blinds were so easy to fit using the enclosed instructions, and I also watched a couple of YouTube videos to make sure I was getting it right (I have never tried to fit any blinds before!). The YouTube videos were very helpful.
The blinds look amazing in situ and so many people have commented how lovely they are.
I cannot recommend CB highly enough. First class service. Thank you Crosby Blinds :-)

6 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service all round

Contacted CrosbyBlinds with many questions due to having unusual window frames. Quick replies to my information requests, frame and colour samples issued with a next day service to help me decide on products. Bought blinds following window framing checks and all were packaged well, arrived in good time (3 business days from point of order). Faultless experience. Would highly recommend.

20 February 2023
Unprompted review
Rated 5 out of 5 stars

We have used Crosby blinds on two…

We have used Crosby blinds on two occasions and have been happy with the service and product. The after care is also excellent. They respond quickly to emails and try to be flexible with dates to fit or make a repair. I would highly recommend them.

4 February 2023
Unprompted review

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