Cross Blinds & Shutters Reviews 

354
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast, efficient fitting process and the extensive selection of high quality blinds and shutters available for every room. Consumers frequently point out that the installation team is extremely polite, professional, and respectful of private homes, always cleaning up thoroughly before leaving. Many people also appreciate the helpful advice provided during initial home visits and the complete absence of any pushy sales tactics. Some reviewers were not happy with waiting extended periods for installation, having to repeatedly chase for schedule updates, or receiving mismatched colors and inferior products.

What people talk about most

Service

People report positive experiences with service, frequently highlighting the friendly, fast, and efficient... See more

Staff

Users describe positive interactions with staff, frequently highlighting their professional, polite, and... See more

Product

Consumers find product satisfaction to be exceptionally high, frequently praising the gorgeous range of... See more

Quality

Clients share positive opinions on quality, frequently praising the gorgeous blinds and superb workmanship.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steven came out to look at a broken blind we had, within 10 minutes he had sorted it. No fuss & no mess, we were only charged the call out charge. He had a look at a couple of other blinds & gave u... See more

Company replied

Rated 5 out of 5 stars

Just had cross blinds and shutters out again this time to fit a shutters in the kitchen. The situation was quite tricky due to the placement of the tap however not a problem for our go to blind guys �... See more

Company replied

Rated 5 out of 5 stars

Have recently had shutter blinds fitted in our living room and a couple of other blinds around the house and were very happy with the service received. The blinds are of excellent quality and the ser... See more

Rated 5 out of 5 stars

Can’t fault this company. Visited showroom to arrange blackout shutters for my mum’s bedroom and from start to finish the service was first class. So much so my mother has ordered another blind. She s... See more


Company details

  1. Blinds shop
  2. Home Furniture Shop
  3. Interior designer
  4. Window treatment store

Written by the company

We are a family run business with over 17 years experience within the blinds and shutter industry that can provide products for domestic and commercial properties. We are based in Cumbernauld just outside Glasgow and we cover the full of Central Scotland and surrounding areas. Our aim is to provide quality products at great affordable prices. We offer a free shop at home service as well also having shop in The Centre Cumbernauld for all potential customers to come and see our ranges on display. Our services are free of charge for example our fitting and measuring. The ranges of blinds and shutters we do are Rollers, Verticals, Day and Night Blinds, Venetians, Romans, Perfect Fit Blinds, Softcell or Honeycomb Pleated Blinds, Real Wood and Pvc Plantation Shutter Blinds, Electric/Motorised blinds, Velux blinds and our Blind Screens which can be used for 100% blackout or act as a flyscreen to keep out those pesky bugs. Without our valued customers, Cross Blinds would not be where it is today. Sincerely thank you for all your support and we welcome your important feedback whether that be about a great experience or if you are telling us how we can improve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

354 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(354)

53 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service, quality and price!

Extremely happy with the product, service and price! From start to finish the process was seamless and the quality of my new blinds are excellent. Steven and Ross are knowledgeable and professional and I am so glad I used Cross Blinds. I even recommended them to my mum who’s recently had her new home measured. For people in Cumbernauld and surrounding areas, this is the only company to use. Thank you!

12 March 2025
Unprompted review
Rated 5 out of 5 stars

First class experience …

Steven and Ross fitted my downstairs blinds after I got new windows , then did my shutters which was well worth the bit longer to get them , they are absolutely stunning, can’t thank the guys enough perfect gentleman very efficient at their job , will definitely be getting them back after my new bathroom is fitted , thanks again guys I’m delighted and wouldn’t hesitate to recommend you

11 March 2025
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, friendly service all the way through the process . I got the shutter blinds and they are expertly fitted in under twenty minutes .

10 March 2025
Unprompted review
Rated 5 out of 5 stars

Bedroom blackout blind

The guys did a great job. Very efficient and left the bedroom tidy.
The blackout blind has been a great addition to the bedroom.
I would definitely recommend.

24 February 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company, great quality, highly recommended. From start to finish friendly polite staff go that extra mile. Guys always arrive for fitting on time, no mess always clean up as they leave.

10 February 2025
Unprompted review
Cross Blinds & Shutters logo

Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Great company …

Great company to deal with great blinds and a fast friendly service

10 February 2025
Unprompted review
Cross Blinds & Shutters logo

Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Great fast friendly service from Steven…

Great fast friendly service from Steven & Ross from start to finish. Highly recommended.

4 February 2025
Unprompted review
Cross Blinds & Shutters logo

Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Fantastic service

Excellent prices and quality. Fast and efficient service. From start to finish nothing was a bother. Friendly reliable guys. No mess whatsoever, all rubbish was removed by the fitters. Would highly recommend Cross Blinds to everyone. We will certainly be using them again in the future.

30 January 2025
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Fantastic!!

Absolutely fantastic service from start to finish! We enquired with cross blinds less than two weeks ago, Ross came out to measure the following day. We only ordered last Tuesday and they were supposed to be fitted today however given the red weather warning, Stephen and Lewis kindly came and fitted them last night to allow us to move into our house this weekend. Absolutely fantastic service and we can’t thank you all enough! Blinds are beautiful too.

23 January 2025
Unprompted review
Cross Blinds & Shutters logo

Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Excellent service and quality products

Excellent service and quality products. Great to be able to support this local company and they are excellent in return. Highly recommend them.

15 January 2025
Unprompted review
Cross Blinds & Shutters logo

Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Perfect from start to finish very…perfect

Perfect from start to finish very accommodating to suit from surveyor installations quick easy and a respectable cost

8 January 2025
Unprompted review
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Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

My perfect blinds…

I think they were very prompt no bother & just got on with their work my blinds are beautiful no mess to clean up just perfect

8 January 2025
Cross Blinds & Shutters logo

Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Fantastic service and very happy with…

Fantastic service and very happy with my new blind will definitely be using them again

8 January 2025
Cross Blinds & Shutters logo

Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

Absolutely superb installation and…

Absolutely superb installation and service from the guys. Highly recommended

6 January 2025
Unprompted review
Cross Blinds & Shutters logo

Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

No hard sell

It was a good experience buying from this company. The blinds seem to be good value. They were installed quick.
My only problem seems to be the fly screens are taking up over half the window sill. Might be so they don't catch the window, handel?.

20 December 2024
Cross Blinds & Shutters logo

Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 5 out of 5 stars

They were Excellent and Professional…

They were Excellent and Professional and would Recommend them.👍

20 December 2024
Unprompted review
Cross Blinds & Shutters logo

Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

Rated 4 out of 5 stars

turned up in the time slot we were…

turned up in the time slot we were allocated and fitted the new blinds quickly and efficiently.

21 December 2024
Cross Blinds & Shutters logo

Reply from Cross Blinds & Shutters

Thanks very much for taking time out to leave us a fantastic review. It is much appreciated. The Cross Blinds & Shutters Team

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