Cross Blinds & Shutters Reviews 

354
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast, efficient fitting process and the extensive selection of high quality blinds and shutters available for every room. Consumers frequently point out that the installation team is extremely polite, professional, and respectful of private homes, always cleaning up thoroughly before leaving. Many people also appreciate the helpful advice provided during initial home visits and the complete absence of any pushy sales tactics. Some reviewers were not happy with waiting extended periods for installation, having to repeatedly chase for schedule updates, or receiving mismatched colors and inferior products.

What people talk about most

Service

People report positive experiences with service, frequently highlighting the friendly, fast, and efficient... See more

Staff

Users describe positive interactions with staff, frequently highlighting their professional, polite, and... See more

Product

Consumers find product satisfaction to be exceptionally high, frequently praising the gorgeous range of... See more

Quality

Clients share positive opinions on quality, frequently praising the gorgeous blinds and superb workmanship.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Steven came out to look at a broken blind we had, within 10 minutes he had sorted it. No fuss & no mess, we were only charged the call out charge. He had a look at a couple of other blinds & gave u... See more

Company replied

Rated 5 out of 5 stars

Just had cross blinds and shutters out again this time to fit a shutters in the kitchen. The situation was quite tricky due to the placement of the tap however not a problem for our go to blind guys �... See more

Company replied

Rated 5 out of 5 stars

Have recently had shutter blinds fitted in our living room and a couple of other blinds around the house and were very happy with the service received. The blinds are of excellent quality and the ser... See more

Rated 5 out of 5 stars

Can’t fault this company. Visited showroom to arrange blackout shutters for my mum’s bedroom and from start to finish the service was first class. So much so my mother has ordered another blind. She s... See more


Company details

  1. Blinds shop
  2. Home Furniture Shop
  3. Interior designer
  4. Window treatment store

Written by the company

We are a family run business with over 17 years experience within the blinds and shutter industry that can provide products for domestic and commercial properties. We are based in Cumbernauld just outside Glasgow and we cover the full of Central Scotland and surrounding areas. Our aim is to provide quality products at great affordable prices. We offer a free shop at home service as well also having shop in The Centre Cumbernauld for all potential customers to come and see our ranges on display. Our services are free of charge for example our fitting and measuring. The ranges of blinds and shutters we do are Rollers, Verticals, Day and Night Blinds, Venetians, Romans, Perfect Fit Blinds, Softcell or Honeycomb Pleated Blinds, Real Wood and Pvc Plantation Shutter Blinds, Electric/Motorised blinds, Velux blinds and our Blind Screens which can be used for 100% blackout or act as a flyscreen to keep out those pesky bugs. Without our valued customers, Cross Blinds would not be where it is today. Sincerely thank you for all your support and we welcome your important feedback whether that be about a great experience or if you are telling us how we can improve.


Contact info

4.8

Excellent

TrustScore 5 out of 5

354 reviews

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No recent history of asking for reviews

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4.8

All reviews

(354)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Made to measure blinds

I had a brief conversation with Ross on the phone and the next day he came for a visit to measure our windows and showed us examples of materials to choose from. After deciding on the materials he gave us a couple of options with pricing. Just a week later Stephen came to our house and installed the blinds within a very short time

27 February 2026
Unprompted review
Rated 5 out of 5 stars

A job well done

Firstly I’d like to thank Yvonne in the shop for her help and advice. Ross came to measure up a few days later and give a quote which I was happy with. They fitted the blind a week later. I’m a very happy customer.
Thank you
Theresa

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service from cross blinds and…

Great service from cross blinds and shutters. Had blackout cross blinds fitted in the bedroom and have now had the guys back to fit a similar blind in my hall to reduce the glare from a streetlight. The quality of this product is superb and I cannot recommend the workmanship and professionalism of this company highly enough.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

I recently had a roller blind fitted in…

I recently had a roller blind fitted in my bathroom and a Roman blind in my kitchen by Cross Blinds & Shutters and I’m really happy with how they turned out.

The quality is great and they’ve really finished the rooms off nicely. The bathroom roller blind looks smart and does exactly what I need it to, and the Roman blind in the kitchen adds a lovely touch and makes the space feel more put together.

The whole process was smooth and straightforward, and everything was fitted neatly and professionally. I’d definitely recommend Cross Blinds & Shutters to anyone looking for new blinds. 😊

2 February 2026
Unprompted review
Rated 5 out of 5 stars

First class experience

Absolutely brilliant from first enquiry until fitting.
Friendly, professional, good quality and everything delivered to the timescales agreed.
Would 100% recommend!

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Excellent service from booking an appointment to ordering and installation.
The blinds look fantastic and excellent value for money.
Thanks guys.

22 January 2026
Unprompted review
Rated 3 out of 5 stars

Communication is poor

Communication is poor . I firstly placed an order for blinds , the ones for my kitchen were for my patio doors and window to match . I had to call to chase to get them fitted) when they were fitted the colours didn’t match different greys . I Called and was told the guy making them had made the wrong blind and they would come out to discuss . They didn’t appear and I had to call again to re book them coming out . Once they did appear I was advised that that would re order the correct colour to match and at the same time I ordered another set of blinds for another room . Again I had to chase to get a date of fitting ( think I’d still be waiting on a call if I didn’t call them to fit then ) . They came with the new order but not with the blinds that were made in the wrong colour, apparently this colour is out of stock …., I’m now thinking they have been out of stock since my first order so that is why I have been given two different coloured blinds !!!!! . No communication to tell me they were not fitting them either until they turned up at my house !! So now need to wait even longer first order was at the end of October !!

22 December 2025
Unprompted review
Rated 2 out of 5 stars

They just assumed I didn’t know the difference between broken or not

I have my shutters done in July and they did the done but when I complained that the shutters weren’t working they just assume that I didn’t know how to work it properly and even after I sent in photos no they just assumed I don’t know how to work it properly, I’m 52 and I was an apprentice doing carpentry for two years like what do I know about weather something broken or not? So Steven was on holiday and when he got back he came round assess the situation and yeah, he fixed it because it was broken one of the shutters was busted and he fix it but did I get an apology? Because you was wrong and it was broken not that anyone cared that the customer was right it’s like they don’t make mistakes and it’s the customer that is wrong, everyone makes mistakes no one‘s perfect

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Recommended

Smooth and efficient service and installation from first contact until completion.
Installation engineers very polite and professional. Highly recommended

22 July 2025
Unprompted review
Rated 5 out of 5 stars

GREAT SERVICE AND PRODUCTS

Recently had 10 perfect fit blinds measured and fitted by Ross and team. Absolutely great service from start to finish. Kept up to date and fitted within time scales given. Highly recommended them to anyone and wouldn’t hesitate to use them again.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service & Quality Products

Fantastic service from Ross & the team at Cross Blinds & Shutters. We originally got two shutters fitted and now the guys have just completed the whole house. Great workmanship from the team and great quality products. I would definitely recommend if you’re looking for new blinds.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Wry I’m happy with my blinds

Wry happy with my blinds, Ross made himself available and patient at all times despite me chopping and changing my mind on what I wanted, he helped me pick the perfect blinds. After arranging, Steven and his colleague expertly and quickly fitted the blinds on the arranged date and time slot. I would definitely recommend them to my friends and family and colleagues in the future.

2 April 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Experience – Would 100% Recommend

We recently got Venetian blinds, blind screen, and roller blinds (some perfect fit) for our new home, and I honestly couldn’t be happier with the whole experience. From the moment we walked into the store, we were greeted by Steven and Ross both incredibly friendly and helpful.

We arranged a date based on when we were getting the keys to our new house, and Ross came out to measure up and provide a quote. The pricing was very reasonable, and Ross clearly set out what to expect in terms of timelines for materials arriving and fitting.

Everything happened exactly when they said it would. On fitting day, I received a text in the morning to let me know Steven was on his way. Steven and Lewis did the install they were pleasant, efficient, tidy, and the results were absolutely outstanding.

I’ve already recommended them to family and friends and wouldn’t hesitate to use them again. A genuinely smooth and professional service from start to finish! ⭐️⭐️⭐️⭐️⭐️

26 March 2025
Unprompted review

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