Croudace Homes Limited Reviews 656

We viewed a number of properties at Weavers Gate over the period of a week and decided to make an offer on one. The quality of the build is excellent and the development is well thought out.

Nikki was our point of contact, and Lili has subsequently helped us too. Both are outstanding - helpful, informative, and very patient, enabling us to take our time with our choice. There was no hard sell, just a wish to ensure that we did what was right for us.

We would thoroughly recommend Croudace Homes Limited.

It was a very smooth and pleasant experience .A very special thank you to Caroline Rooney (Sales consultant)who has been so helpful throughout the process of the purchase of our property and moving in .We are incredibly grateful for everything.

We have recently moved into our home, and from top to bottom has been done to a very high standard! They are so friendly, helpfull and approachable. We could not thank Adrian, florin, and julian enough, they made a stressfull time moving so much easier and alot less stress! Considering it is still a building site around us it is always clean and tidy!! I highly recommend these 100%

Jordan and paige

Great customer care during snagging / after sales period from Tudor. Very polite, on time, and efficient. Almost two years in and all our requests have been actioned. Michelle also coordinates well. Thank you

It’s been a real pleasure dealing with the staff at croudace homes. Particularly Julian, Florin and Adrian.

Good workmanship, very clean and quiet site, and they are always very happy to help. We are over the moon with our house and are glad to be part of the area croudace has built.

Thank you 😊

As we’re coming to the end of our warranty with Croudace Homes, we recently reported a few snagging issues that needed attention. We had three lovely gentlemen – Aaron, Christian and Tudor – visit us at our home in the Didcot area, and we couldn’t be more pleased with the service we received.

They were professional, thorough and clearly took pride in their work. Everything was completed to a high standard, and the issues were rectified efficiently. They were also incredibly pleasant and polite throughout. They checked in with us multiple times to make sure we were completely happy with the work, which we really appreciated.

Overall, a very positive experience and excellent customer service. Thank you!

We recently purchased a new build property built Croudace and the build quality is exceptional. Our previous property was a new build by another developer and the finishing was terrible compared to our new home. Since we’ve moved in, the team that are currently still on site have been extremely helpful.

Julian and the other site managers have been on hand everyday to help with any bits that needed sorting. They have made this process throughly enjoyable by their willingness to help, but also to check that we’ve settled in ok.

I would thoroughly recommend purchasing a Croudace property to anyone.

I can’t speak highly enough of Gary and Kevin (aka the Chuckle Brothers) and the incredible support they’ve provided throughout our journey with our Croudace home.

From start to finish, they have been consistently professional, exceptionally friendly, and genuinely invested in making the experience as smooth and positive as possible. Their approach to customer care truly goes above and beyond — nothing ever felt like too much trouble, and every question or concern was handled with patience, warmth, and real attention to detail.

What really sets Gary and Kevin apart is the pride they take in their work and the obvious care they have for their customers. Dealing with them has been an absolute pleasure, and they have made what can often be a stressful process feel easy and enjoyable.

They are a huge credit to Croudace, and our experience with them has been a fantastic reflection of the company as a whole. Thank you both — you’ve set the bar incredibly high.

Thank god Nicky is back!

We love the site and our parents love their new home.
As always with new homes there have been some niggly bits which the customer care team are sorting. But I want to give a massive shout out to the sales girls at the Codicote site. Nicky has been wonderful with helping my parents from the very start and Lilly who joined the sales team half way has been very helpful. Both Nicky and Lilly make a great team together.

Today there were some issues with site vans parked all over the place at the entrance, you couldn’t move but the lovely Nicky has come in and sorted it all out and they eventually moved.
We missed her very much while she was off sick and so happy to see her come back. She also went beyond and helped with getting the broadband connected into the house and get their TV up and running. She even show them how to work the thermostats again.

Despite all the above the sales team deserve the 5 star for the service and going beyond. Both Nicky and Lilly are always welcoming, no questioning too much and gave us plenty of their time.
Not once did we felt pressure into buying. The buying process was a nightmare with the estate agents. The girls helped with all that to help relieve the stress.

Thank you so much, we couldn’t have done it without you.

Our experience with Croudace Home has been excellent from the very beginning. Lyn was our sales consultant who was very friendly and welcoming. Alice is our customer care co-ordinator who responds promptly to all of our inquiries and Alin our handyman who is very professional, always on time, very tidy and always seems to have solution for any issues.

We moved into our lovely new home on Hermitage park two weeks ago!
The craftsmanship of the property is fantastic and although still a building site, the estate is always clean and presentable with the builders on site always welcoming.
Site manager Adrian, and assistant site managers Iulian and Florin have been brilliant! Any small problem have been dealt with instantly and the communication has been impeccable.
Iulian has gone above and beyond and is so helpful.
They are a lovey team who have made our move into our new home run so smoothly, thank you all Mark Nicole and the girls

The outside door to the utility room was letting rain in. CCO Alin did an excellent job on the door to make sure all rainwater was kept out. He also made it easier to lock and unlock the door.

The support from the site manager Matt and the sale consultant Laurie is excellent

We have had a couple of issues with few doors at our just over a year old new built. When reported, a handyman was sent although it took few months as they were all busy. Arron came in and promptly addressed the issues and went above & beyond to fix them. He didn’t complete the job in haste but did it to perfection and full satisfaction. He not only fixed the issues that were reported but also checked other doors and sorted them out. Thank you very much! Kindness and consideration still persist in the world.

A great company to work with, it’s unusual to see this level of quality and integrity in the house building sector.

Our experience with Abbie looking at available and upcoming homes in Theale was easy, pleasant, and informative. Abbie was focused on progressing our interest quickly and answering all of our detailed questions. Although we did not proceed with one of these homes we would recommend Abbie highly.

We moved into one of the croudace's new homes 8 months ago. Our bedroom door lock was jammed and couldn't get into the room. Aaron arrived at our place as soon as he was called and fixed the issue for us.

We have recently moved into our beautiful home , the finish on the house is such high standard it’s just beautiful.
The workman onsite have been amazing & made this such a stress free experience.
SM Adrian & ASM Florin.
ASM Julian , has been so helpful & gone above & beyond, he has been so helpful & friendly with excellent communication & resolving any issues or questions very promptly. Overall 5* very grateful.

The customer service response is awesome. We had an issue in the house & despite being told all engineers were busy for some time, someone popped round to have a quick look as he deemed our problem to be more urgent. Arran was incredible. Friendly, knowledgeable, fixed the issue quickly and professionally. He was fantastic and makes you feel really looked after when he’s on the case. He’s the man!

Abbie was excellent, she answered all of our questions with honesty and clearly knew the properties well. There was no pushy sales pitch, just a nice friendly and helpful sales person.