Crowdgen Reviews 

Horrible organization, had to follow them up for £271 and they took 2 months to eventually pay, only to pay me $271 which is roughly £202. scumbags

I was invited to the Crowdgen project, completed every required test, passed them, and submitted my ID properly. Yet my ID status has never been updated. For over a year, all I have ever received from the support team are useless automated replies that close the ticket without providing any actual help. Even when I responded within the so-called 72-hour window, the system still sent me nothing but automated messages and marked the issue as resolved. Nothing has been resolved at all.

And now, after more than a year of your complete inaction, I received an email saying that “Project X has expired due to unresponsiveness to our project invite.”
This is absolutely outrageous. The way this company has handled this situation is unacceptable, unprofessional, and frankly, disrespectful.

I applied for a job, followed the steps, got my study materials, got into them and then went of the test. The moment I clicked DONE after finishing the test I was logged out of the app. Never got a test result, and my page never showed I had taken the test. It actually showed 'current'. Still, I tried to take it again and kept on getting this message: "you've already taken this survey". Wrote to support desk twice, three times. No answer. Nine days later (nine!) they replied along the lines 'let this be part of my learning process'. Immediately I get an email saying sorry, I'm no longer being considered for this project. Wowwww! This was my first interaction with them. Innocently enough I tried my luck again with the next project they offered, but that's stuff for another review. Honestly, guys, they are a joke!

They didn't give me any new project for months then they sent me an email or of the blue saying I violated their community standards (what community standards?) and that they were going to deactivate my account without even bothering to tell me what violation I committed.
I appealed, they took 3+ months to send a stupid standard reply saying they "reviewed" my case (I find it easier to believe aliens built the pyramids) and that they confirmed their choice. WITHOUT EXPLAINING WHY.
TWICE!!

Disgusting behaviour, total lack of professionalism. If this is a result of the implementation of some sort of AI in community management and decision making, I hope they all fail badly.

The worst website for making extra income the customer service is terrible no response at all. I’ve passed a project and still haven’t received any tasks to work on it.

It's a scam that will waste your time and energy. I don't know how it's legal.

I participated on a recording job. Made a big pay for this kind of job, got to participate 4 times and have my money paid already

Spend 3 hours completing pre-screener questions just to have the website log me out and disqualify me from the project for no reason. This place is a complete trash waste of time. I see no money ever coming out of this place.

The instructions for tasks are pretty complicated, but when you do manage to qualify for a project - there's almost never any tasks to do. Definitely not worth your time.

Horrible company and not worth the time. They have no instructions on some of these tests they give you. Waste of time.

A really awful company for casual work.

They have so many promises of paid work and it looks professional. But don't fall for it. You have to go through so many loopholes it just isn't worth it for your time.

Pass this test, pass that test, sign up for this platform, sign up for that platform, log your hours on that platform, register your details on another platform and log your work hours there etc etc etc. Pay rates are well below minimum wage too.

Really really bad given that it s actually trying to get you to train AI. Avoid like the plague. So many better platforms out there for casual workers.

work hours reduced, meaning that payout also reduced. but its still fair for me. but you guys should increase work hours for better payouts

The company, Appen Crowgen, seemed like the fantastic place where you could work remotely and earn good money. I personally qualified for 90% of all the projects I was presented with, but never got so much as a single task.**
The Crowgen App is a waste of your time, and I can only recommend looking for a more serious job provider, whether it's AI training, ad evaluations, text translations, or similar. There are plenty of serious companies that actually give you jobs.

Very sketchy, I’m so glad I never completed onboarding and never gave them any financial information and only gave them an email created solely for this app.

DO NOT GIVE THESE FRAUDS YOUR DATA OR ANY PERSONAL INFORMATION!!

Due to heavy marketing on social media and the promise of available work, I signed up for Crowdgen. I have approximately 2-3 years experience on other AI freelancing platforms, but this is by far the least professional and sketchy one I've ever had the misfortune of being on. Their onboarding and support is laughable. They take all of your personal and sensitive data, but you get nothing in return. My ID verification has been stuck for 2+ months, so while it worked for the initial project I signed up for, I cannot apply for any further projects. I have tried over the course of 2+ months to contact support, but honestly, the bot makes more sense than they do. They seem woefully unknowledgeable to the point that I've had to spoon feed them operational practices and they still don't seem to understand.

As far as I can ascertain, they are collecting data and offer no meaningful service or work opportunities. They mismanage all aspects and if they can't handle basic onboarding, I'd hate to see the dumpster fire of getting actually paid (if you even manage to get onto a project).

There's a rise in these charlatans, specifically for this industry, that promise work, but do nothing other than data mine for profit. Stay away.

EDIT 4/10/25:

I have contacted support twice to ask them to delete my data, and they have not responded. This is against data protection laws in my own country and their country of operation.

Appen (now known as Crowdgen) used to be good for me until about mid 2023 or Jan/Feb 2024. I joined Appen in Jan 2020 and worked on some good paying projects, and their processes and support were quite efficient until the last 1.5-2 years approx. In the last 1.5 years especially, they have been a lot more inept and untrustworthy operation, with no actual work/ projects it seems like, and have now deactivated my account.

I am suspicious they have taken/used my data with these ID "retests" for a supposed project, in the last few weeks. This has happened several times in the last 1.5 years, getting an email about a project apparently, but then a bit later on, "this project doesn't exist", something like that. Only now, after calling out their BS and inept behaviour recently, in one of the support tickets, they have now deactivated my account.

I have worked on several projects with Crowdgen (Appen) since June of 2019. The first five years were pretty good. The work was not always steady, but for the most part I was happy with it. I was paid on time and rarely had any issues. But in October of 2024 the platform changed, and it has been downhill ever since. Little work is available, and I am rejected for the few projects I do apply for. Today I received an email asking me to verify my address. Really? After working with them for more than 6 years. These days it feels more like a data mining operation than a job. No thanks, I just deleted my account.

You do not get proper training for the tasks.Some evaluations don’t have videos and completely confusing.I worked for the whole month and got only $30, they lie about the rate and what you can earn. They kicked me off the project after a month and kept on sending me emails about the project while my account was deactivated. Not worth anyone’s time honestly.

My account is under rewiev almost half of a year. I sent emails them few times and got same automatically answer, something like "we working on it and ask for your patience".

Besides I was cheated on one project and they dont care. The curator of the project was their employee Crystal Lee (cli@ appen dot com). I wrote to her and I wrote to Appen support few times but all my requests about this case was ignored. It was good platform few years ago but now I'm totally disapointed

I have a great experience with the company. However, I waited for - I think maybe more than a half of a year to kick off the project. I was patience, and I was waiting. I made all the assessment. I recommend you to wait for the kick-off, it will worth for it. I am really grateful to work for them.