Avoid them like the plague — my cruise booking was canceled by Cruise Cheap without my permission, and they tried to get me to rebook the same cruise with them for $600 more.
Company replied
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Avoid them like the plague — my cruise booking was canceled by Cruise Cheap without my permission, and they tried to get me to rebook the same cruise with them for $600 more.
Company replied
My sincere thanks to Mr Tony G. VP Customer Commitment in CruiseCheap.com who personally called me and took initiative to resolve my issues so quickly. I am really impressed with his goodwill ge... See more
Company replied
Unfortunately I have phoned America from New Zealand 4 times now to try and contact the person who contacted me once. None of the phone numbers given in message or on websites work. All I want is on... See more
Company replied
From the time I paid the deposit, I tried to call numerous times regarding how to pay the remaining balance, all calls failed, just like all emails, and all online requests were not answered. It's sus... See more
Company replied
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220 Congress Park Dr Suite 330, Delray Beach, FL 33445, United States
Cruisecheap.com is Awesome! Always has the best prices and services.
Sarah did an excellent job and taking care of my booking issues. She went the extra mile in contacting MSC direct and working everything out. Very very pleased
I found them very helpful and answered all my questions. I would recommend them to anyone.
Janet Lynne was so helpful, answered all of our questions, and directed us to the best cruise suited for us and our family members.
Excellent service. My agent Lily Shapiro has always been very reliable and efficient. Thanks for another great vacation.
We like dealing with Rebecca Witt
I worked with Sherry to book my cruise for the holiday time. She was excellent. Prompt to respond to every e mail I wrote and got me a great rate. I would strongly recommend her.
My experience with Eric was amazing he actually went the extra mile to resolve my concerns thanks
Judy was extremely helpful and professional as usual. We have used Judy before and we always come back to her.
First I corresponded by text message until I had adequate information to discuss with my husband and then I called and spoke to a representative and decided to book a cruise to the eastern Caribbean in January. I wasn’t pressured at all. My questions were answered and the agent was informed and helpful. Thank you!
Easy to use and major discount! Will definitely recommend and use again. ⭐️⭐️⭐️⭐️⭐️
I have been dealing with CruiseCheap for years. Working with them gives you the benefit of a dedicated agent who has back -up support from a national system. My personal agent knows my preferences, but when not available there is always someone else who can provide support when needed. Over the years I have dealt principally with two agents. Both have been prompt, friendly and professional. I enjoy doing a good deal of my own travel research and arrangements and the Cruise Cheap agents are always supportive of my efforts, willing to compare notes and pick up where I leave off to complete our travel plans. I am usually a "shop local" kind of person, but CruiseCheap affords so much convenience that they are hard to beat! And don't let the name fool you - they can arrange travel across the full spectrum of cost and value.
This is our 4th time to book with you all. Best customer service ever!
I always receive EXCELLENT service and the LOWEST PRICES when I contact CRUISE CHEAP & REBECCA WHITT!
The website was easy to navigate and selection were well explained making it very efficient for a first time cruiser.
THEY HAVE BEEN VERY HELPFUL AND GREAT LOOKING FORWARD TO OUR CRUISE!!!!
My agent was very helpful and knowledgable not to mention very friendly. I would recommend you agency to anyone.
Jackie Shoemaker is an amazing agent...she is taking great care of us and I know that thanks to her my friend and I will have a wonderful cruise. Thank you Jackie :)
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