Avoid them like the plague — my cruise booking was canceled by Cruise Cheap without my permission, and they tried to get me to rebook the same cruise with them for $600 more.
Company replied
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See what reviewers are saying
My sincere thanks to Mr Tony G. VP Customer Commitment in CruiseCheap.com who personally called me and took initiative to resolve my issues so quickly. I am really impressed with his goodwill ge... See more
Company replied
Unfortunately I have phoned America from New Zealand 4 times now to try and contact the person who contacted me once. None of the phone numbers given in message or on websites work. All I want is on... See more
Company replied
From the time I paid the deposit, I tried to call numerous times regarding how to pay the remaining balance, all calls failed, just like all emails, and all online requests were not answered. It's sus... See more
Company replied
Company details
About CruiseCheap.com
Information provided by various external sources
At CruiseCheap.com, we are your cruise experts! We will help you plan your next cruise vacation to anywhere in the world. Cruise Smart, Cruise Cheap!
Book Your Cruise Online or call our friendly and knowledgeable cruise experts at
1-800-543-1915
Contact info
220 Congress Park Dr Suite 330, Delray Beach, FL 33445, United States
- 1-800-543-1915
- support@cruisecheap.com
- cruisecheap.com
This is the second time I've used…
This is the second time I've used CruiseCheap.com and I'm very satisfied with them. I'm also using the same agent because she helped me get a great deal on my second cruise coming up. You can book the cruise right on their site or call them and they'll be happy to help. There are no booking fees. I would highly recommend them.
9 April 2019
Unprompted review
We booked our cruise with Maggie and…
We booked our cruise with Maggie and she was great. She explained everything. Got us a room on the deck we wanted.
We have booked through them before.
Everything was great!
4 April 2019
Unprompted review
We have for several years work with a…
We have for several years work with a capable and experienced person at CC. We highly recommend that people contact Mr. Philip Prager at CC for assistance on cruises. Very helpful and willing to go the 'extra mile' for a potential customer.
2 April 2019
Unprompted review
Elaine is so helpful
Elaine is so helpful. She has helped me in the past and makes booking my cruise easy. I think of her as a friend.
26 March 2019
Unprompted review
Good service
21 March 2019
Unprompted review
Jackie shoemaker is who made your…
Jackie shoemaker is who made your company stand out with me. She is beyond kind and courteous she made everything easy and answered all my questions.
18 March 2019
Unprompted review
We have been using your travel company…
We have been using your travel company for many years. Always using Maggie Britton for our travel plans. Maggie has always provided us with we feel the best of quality care. Maggie is truly an asset to your company. Thank you kindly Mr. Mrs Saccucci
14 March 2019
Unprompted review
Our booking agent Maggie Britton is the…
Our booking agent Maggie Britton is the best. We have booked many cruises with her and she is the “BEST”
13 March 2019
Unprompted review
Very professional and affordable
13 March 2019
Unprompted review
Satisfied with excellent service
Satisfied with excellent service, highly recommend to everyone, Ms Holly King is the best agent.
13 March 2019
Unprompted review
Highly Recommended
Highly Recommended! 5 stars, never had a problem planning and booking vacation. Kudos to Aimee Murphy (Travel Advisor)
13 March 2019
Unprompted review
So far so good
This is my first time to choose this company and I have only made reservations, not gone on vacation. But the price was rather surprising and my neighbors use this service and they are frequent cruisers. So we received high recommendations and booking was a pleasure.
7 March 2019
Unprompted review
While there were challenges
While there were challenges, this company worked to resolve them promptly and courteously.
5 March 2019
Unprompted review
Great company
Great company, nice service!
Special thanks to Robin Sherin，Very patient to explain everything to us！
27 February 2019
Unprompted review
Ask for Jackie
Ask for Jackie at Ext. #7802. We have used her for years and she knows her stuff!
27 February 2019
Unprompted review
They made reserving and planning my…
They made reserving and planning my trip so easy on-line. Then speaking to the customer service person to answer my questions.
Thank you!
26 February 2019
Unprompted review
Great experience
Great experience, love my agent Maggie. She always does a wonderful job for us.
26 February 2019
Unprompted review
CuriseCheap is an excellent way to book…
CuriseCheap is an excellent way to book your cruise. The agents are knowledgeable and very relatable. I love Alena!
14 February 2019
Unprompted review
Reply from CruiseCheap.com
Thank you, Mrs. Allen, for taking the time to write a review and for your kind words. We love helping you with your cruise vacations, and we will certainly pass your compliments on to Alena.
Have a great cruise!
Sincerely,
The CruiseCheap.com Team
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