Cruise Retail Academy Reviews 466

I recently completed the Top 10 Cruise Retail KPI’s for Success course and found it very useful and practical. The content was clear, easy to follow, and directly relevant to real-world cruise retail.

It provided actionable insights that can be applied immediately, and the platform was simple to navigate.

Overall, a valuable course that I would recommend to anyone working in cruise retail.

My experience with the Cruise Retail Academy was excellent. The training was clear, practical, and gave great insight into retail operations and guest service onboard. I especially appreciated learning about ship life, teamwork, and how to build strong connections with guests. Overall, it was a very valuable program that prepared me well for working in cruise retail.

Attention to detail, making me feel seen and heard. Continous support and encouragement. I loved how communicative you guys were, and the timelines of your response.

Great course with clear explanations and useful practical exercises. I learned a lot and would definitely recommend it to others.

This course is chock-full with volumes of information which I must say is impressive as to how it was compiled but I had managed to pull through it. In the end, I thoroughly enjoyed completing this diploma. What impressed me most was how the course goes beyond theory and delivers practical, actionable tools that can be applied immediately in a cruise retail environment.

The structure across seven modules works well—starting with Self-Awareness as the foundation, then building through Communication, Emotional Intelligence, Resilience, Critical Thinking, Personal Branding, and finally Goal Setting. Each module connects back to real-world scenarios onboard a ship, which makes the learning relevant and easy to relate to.

The inclusion of frameworks like SMART goals, OKRs, DISC, SCAMPER, and the Eisenhower Matrix gives leaders a solid toolkit to work with. I also appreciated the podcast recaps, end-of-module quizzes, and the final goal-setting template—they helped reinforce the key takeaways.

One thing that stood out was the consistent emphasis on behavioural development over technical skills. It's a refreshing reminder that how we lead, communicate, and show up matters more than just knowing the operational side of things.

If I had to highlight one area that might be easily overlooked but is absolutely essential—it's the "No Banana" culture discussed in the Emotional Intelligence module. Creating psychological safety where team members feel safe to speak up, make mistakes, and grow without fear of shame or blame is something every leader should prioritise, yet it's so often forgotten in high-pressure environments.

Overall, a well-structured, insightful, and practical course. I'd recommend it to anyone serious about growing their leadership career in cruise retail.

Just completed The Cruise Retail Diploma and enjoyed the learning experience.The material is structered in a way that is easy to comprehend.Am looking forward to enrolling in more courses so I can be fully equiped for the journey ahead.Thank you Cruise Retail Academy.

Well cruise academy contains valuable information for both on-board and those who are dreaming to work on cruiseship ,the more I dive down doing courses im learning a lot n special thanks to our CEO Addrian and his team.

The material was clear, easy to follow, and gave a good overview of how retail works on cruise ships. It helped me better understand the role and what to expect in this industry. I would recommend it to anyone interested in cruise retail.

Maui Jim has such a great selection of colors and styles.
As well their customer service is exceptional.
10/10 recommend!

It was great and I learned a lot.

It's a pleasure to take part in cruise retails academy 😎

To learn so much about invicta the establishment of 1837 and the impressive amount of models manufactured 4-5000, is mind blowing I'm so impressed with the crystal ,specially flame fusion that scratch resistant wow...
Cruise retail academy you are seriously doing a great job keep up well done and thank you for teaching us helping guest is not just about processing transactions but actively connecting with guests and help guest feel confident in every purchase and so much more....

Very informative course, guiding you through the steps how to build your best CV.

The Cruise Retail Academy's course was enjoyable. Although I have experience in the field, I have learned a few new and unfamiliar things. demonstrating that learning never ends. I appreciate the Cruise Retail Academy sharing these courses.

It is a great refresher on everything I have learnt about the Luxury Cruise Retail experience.

The explanation of the differences among individual shoppers was very well presented, which helped me gain a clearer and deeper understanding of the topic. Thank you for your effort in further educating us about the retail industry.

This is a fast track cruise lessons ,which helps a lot without spending much energy keep it up team A .I have totally changed ,they I speak.

When I decided to start my cruise retail career journey, I felt so overwhelmed simply because I didn't know what was expected of me or what awaited me until I came across CRA. Every CRA course that I've taken has given me a better understanding and boosted my confidence in my cruise journey. Every interaction with the academy team feels so personalized and thoughtful.

it is interactive, educational and resourceful. Targeted to equip candidates with suitable knowledge and be fully informed about the roles onboard.
However after my course my diploma Came without a name so I don't know how to prove I studied.

The communication course at was excellent! It boosted my confidence, improved my guest engagement skills, and gave me practical tools for luxury sales and hosting events onboard. Highly recommend!