CruiseTech Reviews 

96
TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Quick delivery and product in perfect condition. I didnt get an order confirmation direct from cruise tech, only the payment platform so deducted one star.Small point but it would have been nice to ge... See more

Company replied

Rated 5 out of 5 stars

Never ordered reconditioned tech before. Took a punt on a high spec CAD workstation from CruiseTec. Online ordering was simple. Confirmation email by return followed up by dispatch notice and trac... See more

Company replied

Rated 4 out of 5 stars

The good: I saved at least 25% off the normal purchase price of an equivalent spec machine direct from HP (which wasn't available at the time anyway), for an apparently unused device although not... See more

Company replied

Rated 5 out of 5 stars

Excellent products and very professional service. I was hesitating to buy from anywhere other than the manufacturer but CruiseTech offered same products and services at lesser cost. Office was closed... See more

Company replied

Company details

  1. Computer Shop

Information provided by various external sources

CruiseTech is a UK-based online retailer, which has been operating for three years, offering high quality refurbished laptops to private individuals, businesses and the public sector. We pride ourselves in the quality of the service we provide and of the products we supply. Offering our customers customers first class service and high quality electronic goods is at the heart of what we do at CruiseTech.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

96 reviews

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4.6

All reviews

(96)

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Rated 5 out of 5 stars

Great laptop

Great laptop, very well packed and delivered in time.

7 July 2021
CruiseTech logo

Reply from CruiseTech

Good morning Stefan,

Thank you for your feedback. We're happy to hear that you're pleased with your laptop and with the service you received from CruiseTech.

Kind regards,
CruiseTech Team

Rated 5 out of 5 stars

Rang for advice before ordering

Rang for advice before ordering. Laptop came within 24 hrs after ordering. Can't fault it. Human voices, good prices, quick delivery. Thank you

26 June 2021
CruiseTech logo

Reply from CruiseTech

Good afternoon Corinne,

Thank you for taking the time to leave feedback. We're glad to know that you're happy with your laptop and with the service you received from CruiseTech.

Kind regards,
CruiseTech Team

Rated 5 out of 5 stars

Top,Top Company

Top,Top Company. Friendly and professional

19 June 2021
CruiseTech logo

Reply from CruiseTech

Good morning Craig,

Thanks for your feedback, really appreciated.

Kind regards,
CruiseTech Team

Rated 5 out of 5 stars

Super

Super - Lap top was like brand new Arrived very quickly - Highly delighted

1 June 2021
CruiseTech logo

Reply from CruiseTech

Good morning Chris,

Thank you for your feedback. It's great to know that you're delighted with your laptop and the service you received.

Kind regards,
CruiseTech Team

Rated 5 out of 5 stars

Spot on

Spot on. All as expected and fast.

23 May 2021
CruiseTech logo

Reply from CruiseTech

Good morning Chris,

Thanks very much for your feedback. We're glad everything was as expected.

Kind regards,
CruiseTech Team

Rated 4 out of 5 stars

Would be a 4.5 Stars if it was an…

Would be a 4.5 Stars if it was an option.

The down side was that I called Cruise and asked for some information on particulars of a Laptop and never got a reply back to either my email or on the new stock discussed over the phone.

Never the less I read other reviews and being a techy, i know my stuff. I changed my laptop preference and bit the bullet. Instead of opting for a high spec Dell for £700 I went all out on a Lenovo T14 i7 all singing all dancing with 48GB ram £1100.

The laptop arrived promptly, looks pretty much pristine. The battery has nearly 96% charge capacity time which will be tested well when surveying for 8 continuous hours.
The laptop warranty is valid I have contacted Lenovo and also obtained the Master Recovery and created a USB as a backup directly from them.

All in all so far I am happy with my purchase and although I've not used the laptop intensely yet, this will happen very soon with the peace of mind that it has the Cruise RTB 1yr warranty as well as the Lenovo warranty.

It took 2 weeks just to transfer all my data and install my software licenses over from my older machine. The main test will be with my Ekahau Pro WLAN site survey software next week on a client site.

Currently in the process of making a shopping list of more machines to buy from Cruise as the products seem to be of good standard. Two of my clients in Somerset have also recently ordered new machines from cruise on my recommendation they seem to be over the moon.

28 April 2021
CruiseTech logo

Reply from CruiseTech

Good afternoon Kalpz,

Thank you for taking the time to leave feedback. We're glad to know that you're happy with your laptop and sorry that your email was missed. Thank you for recommending CruiseTech.

Kind regards,
CruiseTech Team

Rated 5 out of 5 stars

Great

Great delivery, great laptop, refurbished but looks like new

27 April 2021
CruiseTech logo

Reply from CruiseTech

Good morning,

Thank you for taking the time to leave feedback. We're glad to know that you're happy with your laptop and the service you received.

Kind regards,
CruiseTech Team

Rated 5 out of 5 stars

Just brilliant!

Brilliant laptop, brilliant service. Highly recommended.

24 April 2021
CruiseTech logo

Reply from CruiseTech

Hi Pierre,

Thank you for your feedback. We're delighted to know that you're happy with your laptop, the service you received and that you would recommend us.

Kind regards,
CruiseTech Team

Rated 5 out of 5 stars

easy

I got a good bargain here. My "looks like new" laptop arrived well packed on time and was all set up ready to go so that even a technical bone-head like me could use it immediately.

19 April 2021
CruiseTech logo

Reply from CruiseTech

Hi Ralph,

Thanks for taking the time to leave feedback. It's great to read you're happy with your laptop and the service you received.

Kind regards,
CruiseTech Team

Rated 5 out of 5 stars

Impressive level of service and value.

Impressive level of service. Very good communication about processing and dispatch of laptop order. The laptop itself was superb value, for a high specification. Old enough to have an original WIndows 7 label on it, this laptop is high spec, and in cosmetically superb condition. Only a slight shine at one end of the space bar, and a slight fading at the edges of the still-on Windows 7 label, would show that this unit isn't brand new. It has been renewed with Windows 10 and 16GB of RAM and absolutely flies, compared to my old Windows 10 4GB laptop. The packaging in which it arrived was excellent. I've been able to transfer all my files easily, and to transfer the full configuration of my Mozilla Thunderbird email client. I'm really delighted with the value for money, and quality of service.

2 April 2021
CruiseTech logo

Reply from CruiseTech

Hi David,

Thanks for your feedback. We're happy to read that you're happy with the quality of service you received from CruiseTech. We're also glad to know that you're happy with your laptop.

Kind regards,
CruiseTech

Rated 5 out of 5 stars

Excellent service

Excellent service, negotiating a botched delivery by DPD.

2 April 2021
CruiseTech logo

Reply from CruiseTech

Hi Edward,

Thank you for your feedback. We're glad to know that you were happy with the service your received from CruiseTech.

We are sorry about the experience you had with DPD.

Kind regards,
CruiseTech Team

Rated 5 out of 5 stars

I spoke to them on the phone before I…

I spoke to them on the phone before I made the purchase and they answered (on a weekend!) and were helpful and polite. The computer came and it looks and works as described.

17 March 2021
CruiseTech logo

Reply from CruiseTech

Hi Katie,

Thank you for taking the time to leave feedback. We're delighted to hear that you were happy with the service you received from our team and with your computer.

Kind regards,
CruiseTech Team

Rated 5 out of 5 stars

Brilliant store

Super Fast delivery quality items at great prices!!

8 February 2021
CruiseTech logo

Reply from CruiseTech

Hi Charley,

Thanks for your feedback. It's great to hear that your happy with your product and with the service you received from CruiseTech.

Kind regards,
CruiseTech Team

Rated 5 out of 5 stars

WOW !

starting up a new business with little to no money is depressingly slow, needing a new laptop and finding a £1500 HP ProBook for £450 that looks unused with windows 10 installed and over 16 month warranty on CruiseTech,
Don't look anywhere else.

25 January 2021
CruiseTech logo

Reply from CruiseTech

Hi Christian,

Thank you for taking the time to leave feedback. It's good to hear that you're happy with your laptop and the service you received.

Kind regards,
CruiseTech Team

Rated 5 out of 5 stars

Excellent online information

Excellent online information, great laptop ,was as new totally unmarked,and very fast service

17 January 2021
CruiseTech logo

Reply from CruiseTech

Hi John,

Thank you for your feedback. We're delighted to know that you're happy with your laptop and with the service you received from us.

Kind regards,
CruiseTech Team

Rated 5 out of 5 stars

Return Buyer...

This is the second laptop I've bought from CruiseTech, the first purchase was perfect and this one looks the same so far. Laptop was exactly as described and delivered as promised, no issues at all.

1 January 2021
CruiseTech logo

Reply from CruiseTech

Thank you for taking the time to leave feedback. It's great to know that you have been happy with both your purchases and your delivery.

Kind regards,
CruiseTech Team

Rated 5 out of 5 stars

Thinkpad 490S Laptop

Thinkpad 490S Laptop - Good price, condition excellently described, quickly delivered, exquisite packaging. Everything you could wish for.

26 December 2020
CruiseTech logo

Reply from CruiseTech

Hi Yvonne,

Thank you for your feedback. We're really happy to read that you're happy with your laptop and with the service you received from CruiseTech.

Kind regards,
CruiseTech Team

Rated 5 out of 5 stars

Laptop I7 processor with 12gb ram

Good condition everything’s working alright very happy would recommend

18 November 2020
CruiseTech logo

Reply from CruiseTech

Hi Charles,

Thank you for taking the time to leave feedback. We're glad to hear that you're happy with your laptop and that you would recommend CruiseTech.

Kind regards,

CruiseTech Team

Rated 5 out of 5 stars

Very pleased with purchase

Initially hesitant at buying a refurbished unit but thus far no regrets -really pleased with the machine which arrived well packed in pristine condition with the correct power supply. Also great communication and fast targeted shipping.

31 October 2020
CruiseTech logo

Reply from CruiseTech

Hi Stuart,

Thank you for your feedback. It's great to hear that you are pleased with your unit and with the service you received.

Kind regards,
CruiseTech Team

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