Quick delivery and product in perfect condition. I didnt get an order confirmation direct from cruise tech, only the payment platform so deducted one star.Small point but it would have been nice to ge... See more
Company replied
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Quick delivery and product in perfect condition. I didnt get an order confirmation direct from cruise tech, only the payment platform so deducted one star.Small point but it would have been nice to ge... See more
Company replied
Never ordered reconditioned tech before. Took a punt on a high spec CAD workstation from CruiseTec. Online ordering was simple. Confirmation email by return followed up by dispatch notice and trac... See more
Company replied
The good: I saved at least 25% off the normal purchase price of an equivalent spec machine direct from HP (which wasn't available at the time anyway), for an apparently unused device although not... See more
Company replied
Excellent products and very professional service. I was hesitating to buy from anywhere other than the manufacturer but CruiseTech offered same products and services at lesser cost. Office was closed... See more
Company replied
CruiseTech is a UK-based online retailer, which has been operating for three years, offering high quality refurbished laptops to private individuals, businesses and the public sector. We pride ourselves in the quality of the service we provide and of the products we supply. Offering our customers customers first class service and high quality electronic goods is at the heart of what we do at CruiseTech.
First Floor, 2 Providence Square, ST1 2LQ, Stoke-on-Trent, United Kingdom
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Product exactly as described. Prompt shipping, good packaging kept it safe. Ideal for what we need. Great Value, would recommend to anyone.
Great laptop, great price, excellent communication. Top marks!
Really pleased with my purchase. Laptop arrived the next day, very well packaged and works great. Thank you!
Laptop I received was in perfect condition exactly as described.
Messaged Paul from sales who answered my questions even though it was a weekend.
Highly recommended.
Helpful advice in selecting a laptop for my daughter, a mechanical engineering student, to run Solidworks on. Very prompt delivery.
Great customer service
Excellent product
Definitely recommend
Excellent service, product was excellent quality and a great price. Would highly recommend.
Received quickly and so far it has been fantastic. Not needed any after sales, so very happy.
Extremely helpful and the laptop is just perfect Chris was a great help with everything.
Excellent service and fast delivery. Item came exactly as described. Highly recommended.
The best refurbishers to buy from ! Impressed with the accurate product descriptions,genuine products,prices and even better customer service Michael Spencer should be awarded a raise,he really involves himself !
We had some troubles with the payments for a IPS screen update for my laptop and they have actually sent the panel to me without themselves processing a payment at all, so I can have it for the weekend,and pay once the system is up and running!Very impressed to see how much they value their customers!
All in all a very good impression,glad to see that you can still find good companies to buy from out there !
Would definitely come back !
I was delighted with my Dell computer for CAD. Very good value and it works well. I did have a slight problem, but this was resolved very quickly by the Cruise Tech online team. Definitely recommended
Excellent service, speedy delivery, and a very nice laptop exactly as described.
Brilliant service and able to offer good advice before purchasing.
Michael stayed with me on phone most of the weekend to ensure problem is diagnosed and fixed. He replaced the damaged part in no time and called me to help me correct an issue I created with BIOS. I really have no words to thank him. Amasing guy. I will make sure I buy only from CruiseTech anyting I need from now on.
Michael went out of his way to ensure my son got his Christmas present on time. Fantastic service and fantastic laptop. Thank you
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