I've been working with Crystal Sensations for over 10 years. Their quality and customer service has always been excellent. Miles, Jerome and anyone I've ever worked with on a project always went abov... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had an extremely urgent request and Jerome and his team were able to make it happen. He made us feel like he was there to help get the job done to our customers satisfaction no matter what it take... See more
I have worked with Jerome at Crystal Sensations and he is amazing to work with. Prompt responses, knowledgeable, answers all my questions. He really cares about creating relationships and his custom... See more
Company replied
This is the 5th year that Crystal Sensations has created the Canadian Jazz Master Award for us to give to our honourees. Every award is beautifully and carefully crafted. The process of ordering and d... See more
Company details
Written by the company
For over 25 years, Crystal Sensations has been a trailblazer in the recognition and awards industry, infusing every award we produce with an exquisite touch of distinction, class, and beauty. With over 10,000 custom designs and clients in 38+ industries spanning the globe, Crystal Sensations is the preferred choice for corporations seeking the finest awards. Our vision begins with a dedication to quality when it comes to every single item we produce. Our painstaking attention to detail is matched with a vision to not only exceed industry expectations, but to establish them. Our talented team of designers and artisans take incredible pride in their work, which is reflected in the happiness of our worldwide client base. The value of choosing Crystal Sensations speaks for itself, especially when it comes to quality. Not only do we offer competitive pricing in the industry, but we reinforce it with an unsurpassed standard of quality. Your order will arrive looking sensational, every single time, and we go above and beyond the standard to ensure that your recipients feel honored.
Contact info
950 Denison Street, Unit 19, L3R 3K5, Markham, Canada
- 9054798652
- sales@crystalsensations.com
- crystalsensations.com
4.9
Excellent
204 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gifts for my children
I was absolutely thrilled with the end product
From a picture to a 3D keepsake.
The clarity and the quality is excellent
14 December 2020
Your service and product surpassed both…
Your service and product surpassed both myself and my clients expectations.
12 December 2020
Excellent Service & Quality
Just perfect in every way for a special Christmas gift
Thank You!
11 December 2020
The Crystal Sensations team is amazing…
The Crystal Sensations team is amazing to work with. They are knowledgeable, friendly and willing to go the extra mile to make sure your client is happy. The products are so beautiful, the literlaly sell themselves. The sales team is easy get a hold of, provide excellent customer service and are all around a pleasure.
Keep up the great work. Thanks for all you do.
11 December 2020
Very professional transaction and the…
Very professional transaction and the quality of their products is outstanding.
6 August 2020
Unprompted review
Reliable Supplier
It was great working with Jerome from Crystal Sensations. He took quick action to ensure our order went into production and shipped out within a short timeframe. We were able to get the order to the client on time, and appreciate the agility of this company. The client was pleased with the quality of the decoration on the awards.
5 August 2020
Unprompted review
Reply from Crystal Sensations
It's always a pleasure to help others succeed, especially in trying times. We derive extreme satisfaction knowing that our work and products are appreciated by our clients and theirs as well.
Outstanding product
Crystal Sensations was fantastic to deal with. They understood the vision of what we were trying to create and provided beautiful artwork, and a stunning final product. The 2D awards they created really elevated our event.
30 July 2020
Unprompted review
Received great customer service and top…
Received great customer service and top quality products. Highly recommend.
30 July 2020
Unprompted review
Very accommodating and willing to…
Very accommodating and willing to invest the time to make sure you are getting a premium product and no surprises when the product lands at your door. A company that makes it easy to endorse.
30 July 2020
Unprompted review
Everyone at Crystal Sensations is…
Everyone at Crystal Sensations is sensational!!!!!
30 July 2020
Unprompted review
Reply from Crystal Sensations
Hi Sue,
Thank you so much for the feedback. Our clients, new and old, rely on honest feedback from others to make assessments. It is rewarding to know that our customers value our workmanship.
I am very pleased with the service…
I am very pleased with the service provided by Jerome the quality and quick turn around was fantastic Jim
26 March 2020
Unprompted review
Reply from Crystal Sensations
Thank you Jim for the kind words and the review of your experience with Crystal Sensations. We always appreciate the feedback from the people we work with. Stay Safe.
My samples were delivered late this…
My samples were delivered late this Monday, and they are absolutely gorgeous. Delivery was as scheduled on the UPS tracking site.
19 March 2020
Unprompted review
Amazing service and fast production
Amazing service and fast production. Jerome and the team are great to work with making our experience simple. Thanks!
18 March 2020
Unprompted review
Angel key chains
Everyone at Crystal Sensations, truly are a wonderful team. I had put all my trust in Jerome and his team, to make angel key chains, im memory of my brother. Words cannot express, how happy me and my family are with the end result.
Thank you to everyone at Crystal Sensations!
Thank you very much,
Gina Karastamatis
12 March 2020
Unprompted review
Excellent products & customer service!
Excellent products and fantastic customer service. Every time!
6 March 2020
Unprompted review
Supplier is always thoughtful and cares…
Supplier is always thoughtful and cares a lot about his clients and works to get the best for everyone
12 February 2020
Unprompted review
Great service!
7 February 2020
Unprompted review
Great customer service and was able to…
Great customer service and was able to meet rush order in hand date.
31 January 2020
Unprompted review
Reply from Crystal Sensations
We are happy to be able to deliver on your inaugural project with us and we look forward to doing many more successful projects together.
They had done an extent job with every…
They had done an extent job with every project that I gave them
28 January 2020
Unprompted review
Reply from Crystal Sensations
Thank you for the feedback Oscar, it is greatly appreciated by myself and our amaZing staff.
Always a pleasure...
Always a pleasure working with Jerome and the rest of the Crystal Sensations team. Their work is stunning! Client received their recent order and absolutely loved it!
9 January 2020
Unprompted review
Reply from Crystal Sensations
Thank you for the kind words. It is always our pleasure to execute in a manner that amazes your client and brings them back time and again. Thanks again for your continued support.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.