Support is very helpful. I was falsely reward banned, but support helped me get it resolved within 24 hours. I was also given a bonus for the troubles. I would highly recommend coming to big for your... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
smooth ui, instant cashouts, a lot of cases and variety of modes, also great support from Pulsed, helped a lot with the issue and didnt take too long for it to be completely fixed
Company replied
I had to contact support as I had a small bug when trying to withdraw and right away they knew what to do and got me fixed. Support answered in less than a minute as well, thank you, Carl
Company replied
I highly recommend the site! several options to have fun and with a very fair system. I was very impressed with the 24-hour support and always available
Company replied
Company details
Written by the company
Unbox your favourite Skin Today! Enjoy a free-to-play gaming experience now use code 'big' for 3 free cases.
Contact info
3.8
Great
222 reviews
Replied to 85% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from CSGOBig
Hello Lajos,
Thank you for your 5-star review.
Best regards,
CSGOBig Team 😎
multiple options for deposit
fast deposit and withdraw, multiple options for deposit and withdraw from crypto to card and even skins and trustable support
21 July 2024
Unprompted review
Reply from CSGOBig
Hello Gergő,
Thank you for your 5-star review.
Best regards,
CSGOBig Team 😎
Really good site
This site has a big variety of games that you can play. They got some free cases and I never had a problem on their site.
23 July 2024
Unprompted review
Reply from CSGOBig
Hello Lxst,
Thank you for your 5-star review. We are pleased to hear that you received your free cases and had a great experience on the website.
Best regards,
CSGOBig Team 😎
Promptly responds
They were very fast with responding and did a great job answering the questions I had!
22 July 2024
Unprompted review
Reply from CSGOBig
Hello Andrew,
Thank you for your 5-star review.
Best regards,
CSGOBig Team 😎
Reply from CSGOBig
Hello Dominik,
Thank you for your 5-star review.
Best regards,
CSGOBig Team 😎
had to do my kyc and this went very…
had to do my kyc and this went very quickly, got a quick reply to my email to them and they were very good
21 July 2024
Unprompted review
Reply from CSGOBig
Hello LC,
It's great to see that you had a quick and seamless experience while completing your KYC. Thank you for submitting a review, and best of luck in your future games.
Best regards,
CSGOBig Team 😎
Reply from CSGOBig
Hello Bokio,
Thank you for your 5-star review.
Best regards,
CSGOBig Team 😎
awesome site with great support
awesome site with great support, pretty good game modes, i love the case battles one
20 July 2024
Unprompted review
Reply from CSGOBig
Hello Wei,
Thank you for your 5-star review.
Best regards,
CSGOBig Team 😎
Idk why people give 1 star reviews it has good support, friendly staff and other things too
Great site never had much issues with any withdrawals or any deposits, overall very good site better then lot of other sites.
19 July 2024
Unprompted review
Reply from CSGOBig
Hello,
Thank you for your 5-star review. While people are entitled to their opinions, we feel like we're doing a great job at giving our users the best experience they can have. We're glad to see that you have had a great experience on our website. Good luck with your future games.
Best regards,
CSGOBig Team 😎
This one same "Guy" kept winning Every…
This one same "Guy" kept winning Every jackpot.
Checked his Steam profile and he is lvl0 with 2friends, and his only cs2 item is a spraypaint.
Weird that he won like 500 coins in 15minutes and has no skins
7 June 2024
Unprompted review
Reply from CSGOBig
Hello Miksu,
We are sorry to hear about your unfortunate experience while playing on CSGOBig. Please note that all of our game modes are provably fair, and you can verify that the results are accurate. The level of a user, the number of friends they have, or the number of skins they have does not change the outcome of the jackpot games. If you have any further questions or concerns, please feel free to contact our customer support team.
Best Regards,
CSGOBig Support Team
Appreciate the help provided by the…
Appreciate the help provided by the mods and staffs! Would recommend trying but at your own risk!
16 May 2024
Unprompted review
Reply from CSGOBig
Hello GeeS,
Thank you for your 5-star review.
Best regards,
CSGOBig Team 😎
Reply from CSGOBig
Hello Vel,
Thank you for your 5-star review.
Best regards,
CSGOBig Team 😎
Reply from CSGOBig
Hello Selintsako NTSAKO,
Thank you for taking the time to leave a review. It seems that this review might be intended for a different company as we do not have an app to download and have never advertised this. Our website can be accessed through your browser.
Best Regards,
CSGOBig Team
Customer centric and quick to react.
Great and trustworthy company, i had technical issues with some games, but they have solved them swiftly and instantly.
19 April 2024
Unprompted review
Reply from CSGOBig
Hello,
Thank you for your 5-star review. We are pleased to hear that our support team was able to quickly resolve your issue.
Best regards,
CSGOBig Team 😎
Thank you for the best cs site
this is the best cs site ive ever seen i played on every site since 2017 till now but big is the best
everything is fair and nice in this site
rewards are insane and the withdraws are very fast
the admins are friendly with everyone
overall 10/10
17 May 2023
Unprompted review
Reply from CSGOBig
Hello Hassan,
Thank you for your 5-star review. It's great to see long-term customers giving their honest reviews. We're always trying to improve our system, but for now, we're happy to see the detailed review you've left.
Best regards,
CSGOBig Team 😎
This is 100% better than other csgo…
This is 100% better than other csgo gambling sites
Rewards is far more nicer and withdrawals have no issue as long as you're KYC'd.
Deposit bonuses, Free cases, Free balance and hourly Blitz/Rain.
Jackpots and case battles are really good in my experience, just gotta know when to stop :)
2 April 2024
Unprompted review
Reply from CSGOBig
Hello Fzzywzzy,
Thank you for your 4-star review. We appreciate the detailed feedback and the fact that you noticed the available rewards. If there's something you believe we can improve on since you left a 4-star review instead of 5, be sure to let us know. We're always looking to improve. Good luck in your future games!
Best regards,
CSGOBig Team 😎
Very fun and transparent site
Very fun and transparent site. Deposits and withdrawals were fast. Rewards system better than competitors.
16 February 2024
Unprompted review
Reply from CSGOBig
Hello King James,
Thank you for your 5-star review.
Best regards,
CSGOBig Team 😎
overall 10/10 site
overall 10/10 site.
fast deposit/withdraw
amazing support(they handle everything quickly!)
Rewards are reasonable and able to make good runs
giveaways and codes they give away
gamble what you can afford and i suggest trying some of the low cost risky cases, you can get juiced up!
Savv
16 April 2024
Unprompted review
Reply from CSGOBig
Hello Sav,
Thank you for your 5-star review. We appreciate the detailed review you have left. We are always looking to improve and are glad to see you are having a great experience on our website.
Best regards,
CSGOBig Team 😎
One of the most scam websites on the…
One of the most scam websites on the internet/ if you win they will kyc u, if they dont like you you will get nerfed from rewards and you will lose 99% of the time and the 1% if you win they will lock your credits and wont let you withdraw or they will nerf your rewards
17 April 2023
Unprompted review
Reply from CSGOBig
Hello Mr. LEGIT,
We appreciate you taking the time to write a review. We're sorry to hear about your unfortunate experience on our website that led to this negative review. Please note that KYC is only required if your account meets certain criteria. Rewards are not randomly reduced; they are only affected if a user violates our Terms of Service. If you have further information to share regarding this issue, please don't hesitate to contact our support team at support@csgobig.com
Best Regards,
CSGOBig Team
CGSOBIG is honestly a very nice site
CGSOBIG is honestly a very nice site
I having been playing on BIG now for almost 9 months now and I have had no problem with it! Besides me not being able to pull any thing over 500 coins lmao!
I definitely would recommend giving BIG a try!
16 April 2024
Unprompted review
Reply from CSGOBig
Hello Trizzy,
Thank you for your 4-star review. We're sorry to hear about your unfortunate case openings, but we're glad to see you have had a great experience on the website nonetheless.
Best regards,
CSGOBig Team 😎
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