Idk how this site has for the moment 3.4 rating nvm its the best cs gambling + trading skins.Helpful and innovative the support team is the fastest and most helpful good with transparency.never was ne... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
I've been using the site for about 8 years, never had any problems, the support and administration team are extremely competent and efficient! Like all sites, bugs happen, I found some and reported th... See more
Company replied
Company details
Written by the company
The original CSGO skin betting platform, since 2016, and leading P2P marketplace. Trade skins with 0% fees!
Contact info
Korporaalweg 10, 0000, Willemstad, Curaçao
- contact@csgoempire.com
- csgoempire.com
3.3
Average
4K reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best gambling site
Best gambling site. Everything probably fair, nice community, perfect support. Once won and cashed out 20x of my deposit. So far, in 6x win now. Spending days here with pleasure.
2 April 2025
Unprompted review
Reply from CSGOEmpire
Hey,
Thank you for the positive review. Winning 20x your deposit is amazing! I'm glad to hear you’re enjoying the site and the community.
If you ever have any questions or need any help, please reach out to our on-site support team who will be glad to help!
- Dan
Always losing in csgo empire
Always when i put money in this site i always lose never won anything here
11 April 2025
Unprompted review
Reply from CSGOEmpire
Hey,
I'm sorry to hear about your losses. Gambling always carries risk, and unfortunately, losing streaks are part of it. Hopefully things turn around for you soon.
All casino mode bets are provably fair and completely random. The beauty of this system is that you don’t have to take our word for it, and you can verify every result yourself. Here’s the link to our fairness page: https://csgoempire.com/fairness.
If you have any questions regarding the system, please do let our support team know. We know the page can seem a bit confusing at first, so we'd be happy to walk you through it.
- Dan
i won big
i won big
I won a usp-s printstream from a mp7 fade ty very good site
9 April 2025
Unprompted review
Reply from CSGOEmpire
Hey, I'm glad to hear that you won big from wagering on the site. It's always good to hear about the success stories from users of our site!
If you ever have any questions or need any help, please reach out to our on-site support team who will be glad to help!
- Clayton
Bots are lucky
They have bots that are getting the best chance of hitting the best. So boring and i just lost 50 dollars from cash. Not a good website. Please skip this one!
7 April 2025
Unprompted review
Reply from CSGOEmpire
Hey, all of our game modes are provably fair, our bots have no better chance to pull large items than anyone else does. Ultimately, we are a gambling site, meaning that you aren't guaranteed to win, you should only gamble on our site when it's a source of entertainment and only with funds that you can afford to lose.
You're able to verify your results are 100% fair using our fairness system found here: https://csgoempire.com/fairness
If you need some help navigating or using those pages, please reach out to our 24/7 on-site support team who will be happy to help.
- Clayton
Gambling
i mean gambling websites almost always mean loss, but i have had some very good moments too on this page.
4 April 2025
Unprompted review
Reply from CSGOEmpire
Hey, it's great to hear that you've had a positive experience on CSGOEmpire.
Thanks for taking the time to leave a review. If you ever have any questions or issues, feel free to reach out to our on-site live 24/7 support team who will be happy to help!
- Dan
Reply from CSGOEmpire
Hey, I'm sorry to hear this impression.
With our game modes (excluding match betting), we use a provably fair system to allow anyone to prove that each result is truly random and fair. You can view more information about this here: https://csgoempire.com/fairness.
I know how losing feels and that it can feel like the results are going against you in a session - it sucks, but with the provably fair system we have in place, there's no trust involved. We're not asking anyone to simply trust us that the results are fair and random, we actually invite anyone on the site to prove it.
If you have any questions regarding the system, please contact our support team, and we'll be happy to help.
- Dan
They refunded a bet for no reason
They refunded a bet for no reason. The game went smooth and for some reason they dont pay it ahahha, this is a joke. Every single betting site paid this bet, but ofc, they refund mine. This site a scam. Dont use this website.
BURN vs LOBOARMY (u can find it hltv) (BURN won 2-1)
This was the game in question. I won my bet and they refunded, ofc that if i lost they wouldnt do it, thats how scams work.
Pay what is mine, joke website.
28 March 2025
Unprompted review
Reply from CSGOEmpire
Hey, I'm sorry to hear about your bad experience.
If you reach out to our on-site support team, we’ll be happy to review what happened. All bets on the match, including losing ones, were voided/refunded by our provider due to integrity concerns shortly after the match started. This is something that rarely happens, but I completely understand how frustrating it can be when it does.
We never cancel bets without reason. That said, we’re always happy to review specific cases and provide more context.
– Dan
Fast, short and explicit
I needed supports help few days in a row, no matter what support staff I get, every time I get a reply in couple of minutes, even when I saw few hours old ticket with staff member still online, he helped me without opening new ticket and in really fast manner
15 March 2025
Unprompted review
Reply from CSGOEmpire
Hey, I'm really happy to hear about your positive experience with our support team, and that no matter who you spoke to, or about what issue, it was resolved quickly and easily.
We are always working on improving as a support team so please let us know if you have any suggestions.
Thanks for taking the time to leave a great review!
- Clayton
being scamed on the site no security…
being scamed on the site no security non the site dont trade!!!!!!!!
15 March 2025
Unprompted review
Reply from CSGOEmpire
Hey, I'm sorry to see your negative review, but I'm not sure what you mean here. All of our trades are perfectly safe as long as you follow the P2P trading process. You can learn more about that here: https://help.csgoempire.com/en/articles/5341467-how-does-the-p2p-player-to-player-system-work
The only time you would lose out is if you failed to follow the steps outlined in the trading process. Even if that is the case, we go out of our way to ensure that a fair outcome is reached.
If you have questions about the trading system or need any help with a trade, reach out to our 24/7 on-site support team who can help you understand what has happened.
- Clayton
Not a scam site BUT
Not a scam site BUT the virtual sports, like fifa penalties etc are extremely suspicious, once I made a bigger bet for fun on a penalty shootout game and the game was delayed extremely long (6-7 minutes) which never happens and then I lost.
If your are profitable on matchbetting they will set strict stake limits.
The site itself is legit and they pay out, and the customer service guys are always quick and good at their jobs.
Overall I recommend the site, as long as you play the parts of it where it cannot get rigged against you by them, like match betting.
15 March 2025
Unprompted review
Reply from CSGOEmpire
Hey, all virtual sports and AI matches are hosted by our odds provider, meaning we aren't able to provide fairness for them, as is the case for all match betting wagers. If you'd rather avoid those, you're welcome to not place bets on them.
Our match betting team does sometimes apply limits to wagering in line with our match betting rules, this is typically to prevent abuse such as arbitrage betting, you can see our rules here: https://csgoempire.com/match-betting/rules
I'm glad to hear that you've had a great experience with our on-site support team, who work 24/7 to answer all questions and help resolve issues, feel free to reach out to support at any time.
Thanks for taking the time to leave a review!
- Clayton
Best Site For CS2 Skins
Great site been using csgoempire since 2017 not one issue. Thanks Monarch!
14 March 2025
Unprompted review
Reply from CSGOEmpire
Hey, I'm really glad to hear that you're a long time user and enjoyer of the site.
It sounds like you've been around for a long time, so you already know this, but if you ever have any questions or need any help, please reach out to our 24/7 support team on-site, they'll be able to help and point you in the right direction if anything ever does go wrong!
Thanks for taking the time to leave a review!
- Clayton
Scamming site
Scamming site. the site bugged no refunds made. just closed the case and took the money. Rule nr. 9 doesnt aplly i guess.
"We dont scam anyone ever" yeah right anyone can say that? Its word against word again again. U dont look into every case individually because if u did u would look into the logs and see i dont do max bets and then u would refund but u dont do that because u genuine dont give a dang about people losing there money on bug/error even tho u write instantly to the site. Nah this i bullshit any other casino had done the refund. Even checked with my friend that is a manager he says this is u guys bullshitting me. So no u dont look into cases individually and no u dont refund on bugs/error because its apparently something u need to be filming at all time so u have video evidence Else u a liar that just want ur money back after losing even if they can see u never do max bets 😂 scamming thats for sure. (Everyone can says that there site didnt bug and point out individual persons that would run for years because no one would believe the individual persons)
12 March 2025
Unprompted review
Reply from CSGOEmpire
Hey, I'm sorry to hear about this, can you explain exactly what happened?
If there was a legitimate bug or issue with the site you would be refunded for your lost funds, however if there was no proof of any issue, if we were unable to recreate the issue when testing and if you were the only one reporting it then we'd be forced to assume it was down to human error on your part.
We aren't able to refund every person who reaches out to us without proof, claiming that they placed a bet on something that won, or didn't place a bet on something that lost, as that would open the site up to massive levels of potential abuse.
With that being said, it's important to note that every case is looked into individually and if there were any issues found, they'd be addressed and you'd be refunded.
We do not scam anyone. Ever.
- Clayton
Awesome support and withdraw system
Best withdraw system on any csgo gambling site
8 March 2025
Unprompted review
Reply from CSGOEmpire
Hey, it's great to hear that you've had a positive experience with our support team and that you're enjoying our 0% fee P2P CS skin withdrawal system, we're always making updates and working on improvements so it will only continue to get better!
Thanks for taking the time to leave a review, if you ever have any questions or issues please reach out to our 24/7 live on-site support team, they'll be more than happy to help!
- Clayton
i describe this site in one word which…
i describe this site in one word which is it incredible treatment and to let u know im member since 2019
12 February 2025
Unprompted review
Reply from CSGOEmpire
Hey, I'm really happy to hear that you're enjoying our site and have been a long time user. We aim to give our customers the best experience in all aspects of our site!
If you ever need any help please feel free to get in touch with our 24/7 live on-site support team for help!
Thanks for taking the time to leave a review!
- Clayton
great site
i love the site but i think there isnt that big rewards. i have been member since 2021
4 September 2024
Unprompted review
Reply from CSGOEmpire
Hey, glad to hear you're a long time user of the site, along with the fact that you're enjoying it!
We've recently reworked one of our reward systems from Daily Coins to Daily Cases, which included changes to the amount you receive along with the inclusion of match betting towards your total pool. You can read more about that here: https://x.com/CSGOEmpire/status/1886770458688704549
Feel free to reach out to our 24/7 live on-site support team if you have any questions, and thanks for taking the time to leave a review!
- Clayton
My goat robin from support
My goat robin from support
idk bro i just fw robin heavy
28 February 2025
Unprompted review
Reply from CSGOEmpire
Hey thanks for taking the time to leave a great review!
I'll be sure to pass your praise on to Robin for you!
- Clayton
Hey i put 3 different knife for deposit…
Hey i put 3 different knife for deposit and coin flipped them for a quick double up but lost every single one of them like in total of 6 coins flips in a row ive lost 1000+ coins ..... dont feel or see that this site is fair in any way
1 March 2025
Unprompted review
Reply from CSGOEmpire
Hey, I'm sorry to hear about your experience, it's worth noting that each coinflip is independent of each other, and each has its own 50/50 chance of being won.
Coinflip, like all of our other game modes, is provably fair. You don't need to take my word for it, you can prove this for yourself using the information found here: https://csgoempire.com/fairness
We also have a help article here that goes through the process for you: https://help.csgoempire.com/en/articles/8474076-how-is-coinflip-fair
I appreciate that the page can be overwhelming if you're not used to the concepts shown there, so if you have any questions please feel free to reach out to our 24/7 live on-site support team who will be happy to help.
- Clayton
best site ever i play im member of…
best site ever i play im member of csgoempire since 2018 all i know its not a site for kids thet crying for 3 coins if you haw good balance like 100+ you can make ez profit and so fest
28 February 2025
Unprompted review
Reply from CSGOEmpire
Hey, I'm glad to hear that you're a long term user of our site and you're enjoying it. We keep striving to make CSGOEmpire the best place for both trading and gambling in the CS space.
If you have any suggestions, please feel free to raise them in the suggestions channel in our community Discord!
Thanks for taking the time to leave a review!
- Clayton
Reply from CSGOEmpire
Hey, I'm sorry to hear about your experience with our 24/7 live on-site support team, would you be able to give any more details here at all please?
I'd really like to look into this further for you, however, without knowing the situation or what account you reached out on, I wouldn't be able to track down the conversation you had.
It's worth noting that there will inevitably be some situations where you won't get the result that you want when reaching out to the support team, simply due to the fact that it's impossible to keep everyone happy at all times whilst also running a business, but if there is a legitimate issue here I'd like to know and address that.
- Clayton
support very helpful
learned the lesson to never try to solve problems by myself adding people on steam... always easy trought the suport!
suport very helpful!
23 February 2025
Unprompted review
Reply from CSGOEmpire
Hey, I'm really glad to hear about your positive experience with our 24/7 live on-site support team.
It sounds like they were able to resolve your issue without any hassle, feel free to reach out to them again if you have any questions or problems related to our site!
- Clayton
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