Waste my time brought a 8pool account never got sent too me after waiting 24 hours it’s been 2 days now still waiting n no response from them my emails are being rejected or blocked lol. I had... See more
Company replied
CSGOSMURFKINGS.COM
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See what reviewers are saying
Very good accounts, get a lot of nice modded outfits etc. would recommend 100%, sometimes delivery can be a bit of a hassle but that’s to to be expected, accidents happen, but you will be compensated... See more
bought 2 seprate accounts 1 GTA Online the other cs2, both were pulled back within 6 months, would not recommend just buy from Hellen Wong.
Happy with the service. I have had the opportunity to used their services on mutiple occasions. Weather it's buying a new account with assets or add cash etc, to your already existing account, their s... See more
Company details
Written by the company
We are cheapest CS GO Ranked Accounts providers & buy level 2 CSGO accounts & buy CSGO silver accounts at the very low prices at CSGOSMURFKINGS.
Contact info
India
- csgosmurfkings.com
Unbelievable, money, time wasted, scam.
I highly recommend you take your money elsewhere. This site appears to be a scam.
I ordered a modded account and it was instantly banned and after struggling for days to get someone to respond to me they finally did. They kept giving me different people to talk to and every single person that works for them told me something different. Afterwards, they were telling me I will receive a refund or new account within a few days. Finally, a few more days pass and they got back to me and instead of refunding me or giving me a new account like they have a lifetime warranty for, they change my email password and give me a new one!! How ridiculous. So much time wasted over this unprofessional website. After they sent that I went back complaining and all they did was ask what my order number was and it’s been days and they aren’t responding to new emails. Pretty unbelievable considering I came to this site (trust pilot) to make sure my money was safe but it appears it was an illusion. Don’t trust this csgosmurfkings.
13 April 2024
Unprompted review
Reply from CSGOSMURFKINGS.COM
generate reply
asking buyer's full name, order no. sent to the email [help.csgosmurfkings@yahoo.com]
Very good accounts
Very good accounts, get a lot of nice modded outfits etc. would recommend 100%, sometimes delivery can be a bit of a hassle but that’s to to be expected, accidents happen, but you will be compensated if anything goes wrong with the account you will receive a new one, will definitely come back again. I don’t give 5 stars lightly. They earned it 🙏
10 April 2024
Unprompted review
Account got banned and they replaced it
My account got banned in the recent ban wave so I decided to contact their 24/7 customer support and within a couple of days was reissued an account that was better than the previous one
8 April 2024
Unprompted review
Roll the dice if you're feeling lucky
Had some okay experiences in the past, however if you face any issues, do not expect them to resolve it. Customer service are not responsive, when they are they repeatedly ask the same questions with no resolution.
31 March 2024
Unprompted review
Reply from CSGOSMURFKINGS.COM
Thank you for your feedback. We appreciate you sharing both your positive and negative experiences.
It sounds like you've encountered unresponsive customer service in the past, which is absolutely unacceptable. We're working hard to improve our communication and ensure issues are resolved efficiently.
If you'd be willing to share more details, we'd like to investigate further. Please send an email to help.csgosmurfkings@yahoo.com with your full name and order number (if applicable). This will allow us to identify any specific issues you faced and implement improvements to prevent similar situations in the future.
We understand that regaining your trust takes time, but we're committed to providing better customer service.
Great customer service
Great customer service. I have bought multiple accounts for gta from them.. got banned recently due to the ban wave and got replaced after a short term with a new modded account really appreciate the. Business.
23 March 2024
Unprompted review
Great Deals on Accounts!!
21 March 2024
Unprompted review
!DONT BUY GTA ACCOUNTS!
!DONT BUY GTA ACCOUNTS!
Rockstar are banning modded gta accounts at the moment,Purchased a couple gta accounts for them to be banned within hours was given a replacement for 1 which turned out to be a fresh account tried to contact them through live chat since with no success,there also reluctant to give a refund even though every accounts getting banned atm,however I did buy a forza 5 account which has been absolutely amazing
10 March 2024
Unprompted review
If I could rate these people 0 stars I would
If I could rate these people 0 stars, I absolutely would.
The pure incompetence is ridiculous.
Customer service is an absolute JOKE.
When I had a problem with the account (3 WHOLE TIMES AFTER THEY SENT ME 2 REPLACEMENT ACCOUNTS) they barely bothered to respond. And when they did, it took them over 12 hours or more each time.
So if you do order anything from these people, hopefully you don’t have problems because they are rude and won’t care about what is going on.
Absolute horrible experience.
17 March 2024
Unprompted review
Reply from CSGOSMURFKINGS.COM
I'm sorry to hear about your negative experience. We strive to provide excellent customer service, and it sounds like we fell short in your case.
To help us investigate this matter further, could you please provide us with your full name and order number? You can send this information to our customer service email address at help.csgosmurfkings@yahoo.com.
We'll be sure to look into your issue and get back to you as soon as possible.
My account was banned for no reason
My account was banned for no reason
13 March 2024
Unprompted review
Reply from CSGOSMURFKINGS.COM
We understand how frustrating it can be to have your account banned, especially if you believe it was done in error.
To investigate this issue further and see if we can help you appeal the ban, we'll need some additional information. Please send an email to our customer service address, help.csgosmurfkings@yahoo.com, with the following details:
* Your full name
* Your order number
Once we have this information, we can look into your specific case and see what steps might be available to get your account reinstated.
Def a good website
Def a good website legit and came very fast and most importantly GREAT SERVICE WILL BE BUYING AGAIN I HIGLY RECOMMEND.
10 March 2024
Unprompted review
The delivery came so fast
The delivery came so fast, you can find everything there it’s the best market I found.
7 March 2024
Unprompted review
Thanks again for my modded account love…
Thanks again for my modded account love the outfit and the new cars and the money wowowow GTA 5 online account been with is modded sev for about 2or3 years 100000% love it thanks again keep up hard work guys 👍👍👍🔥🔥🔥🔥
9 March 2024
Unprompted review
You guy are take people money and can’t…
You guy are take people money and can’t help. First paid $50 for a xbox1 and got a ps5 ask to change it they never did. Buy a next one now it banned and am waiting 3 days all they say we are working on it and stop responding
8 March 2024
Unprompted review
Reply from CSGOSMURFKINGS.COM
We sincerely apologize for the repeated issues you've encountered with your orders. It's unacceptable that you received the wrong console initially and now have a banned account.
To investigate these issues thoroughly and ensure a swift resolution, we kindly request you to send an email to our customer service address, help.csgosmurfkings@yahoo.com, with the following details:
* Your full name
* Order number(s) for both purchases (Xbox1 and banned account)
This information will allow us to track your order history and identify the specific problems you faced. Once we have this, our team will prioritize resolving both issues:
1. Incorrect Console Delivery: We'll investigate why you received a PS5 instead of the Xbox1 you ordered. A full refund or replacement with the correct console will be processed accordingly.
2. Banned Account: We'll understand why your account was banned and explore all possibilities to assist you in appealing the ban. We'll also look into the delayed response from our customer service and ensure a prompt resolution this time.
We understand your frustration and want to assure you that we take customer satisfaction very seriously. Your case will be reviewed with high priority, and we'll keep you updated on the progress via email.
It works just slow support
It's legit but support is a pain to deal with as they are very slow
5 March 2024
Unprompted review
got ban and they give me another…
got ban and they give me another account for free 👍 great service
5 March 2024
Unprompted review
scam dont buy
bro LOL i bought a 200$ val account and they NEVER SENT IT ''instant delivery'' btw scam scam scam do not buy from them
25 February 2024
Unprompted review
Reply from CSGOSMURFKINGS.COM
We hear you loud and clear, and "LOL" doesn't even begin to cover how frustrating this situation must be. "Instant delivery" turning into no delivery at all is completely unacceptable.
This sounds like a serious issue, and we want to help rectify it as soon as possible. To investigate this and get your money back, please send an email to our customer service address, help.csgosmurfkings@yahoo.com, with the following details:
* Your full name
* Order number for the Valorant account
Having this information will allow us to track your order and expedite the refund process. We'll take strong action to ensure this doesn't happen again.
In the meantime, please know that "scam scam scam" is a harsh label, but we understand why you feel that way. We're committed to regaining your trust. Once we receive your email, we'll prioritize resolving this issue and get back to you with a confirmation of your full refund.
Helped me recover a account i lost…
Helped me recover a account i lost everything in like email password (my own stupidity) but they were patient and understanding
23 February 2024
Unprompted review
really good content and legit
really good content and legit, brought 2 Gta accounts off here but the support can be really slow i've been waiting for 2 hours and still haven't got any news on a account i brought which was pre-banned before i logged in
22 February 2024
Unprompted review
Been waiting over 24 hours for my purchase
Been waiting over 24 hours after purchasing a 8 ball pool account and still ain’t received anything been asking for updates and all I’m getting back is it will be with you soon and now I’m getting no replies getting straight ignored by everyone on there team who are “there to help you” wouldn’t suggest buying because more than likely you won’t receive what you paid for
22 February 2024
Unprompted review
Reply from CSGOSMURFKINGS.COM
We completely understand your frustration. Waiting over 24 hours for an "instant delivery" 8 Ball Pool account, with no updates and unanswered messages, is a terrible experience. It goes against everything we strive for in customer service.
To investigate this issue urgently and get your account or a full refund to you as soon as possible, please send an email to our customer service address, help.csgosmurfkings@yahoo.com, with the following details:
* Your full name
* Order number for the 8 Ball Pool account
With this information, our team can locate your order and take immediate action. We'll ensure a swift resolution, whether it's delivering the account or processing a full refund.
We sincerely apologize for the lack of communication and the delays you've experienced. Rest assured, your email will be prioritized, and we'll keep you updated on the progress.
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