Civil Service Insurance Society Reviews 1,241

Very simple process to complete. The member of staff was clear and concise and very helpful.
Would recommend.

The person I spoke to was extremely helpful and really knew her job. Gave me a lot of confidence to sign up to Travel Insurance with you. Explained everything fully - but in a talking 'down' to me way. Very impressed with the time she gave me and patience with answering any questions in a very knowledgeable way.

First year with CSIS. Competitive quote and good coverage.

Everything was dealt with quickly and efficiently. All information was explained thoroughly.

This was my first experience with this company, as first impressions go it was great. I purchased worldwide travel insurance over the phone. The whole experience was quick and easy, Amy (the agent) was extremely professional and knowledgeable about the products. I was able to buy the travel cover I needed and at a very competitive price, based on my current medical condition.

Just taken out my first policy as a NARPO Member. Great value product which I will recommend to other NARPO colleagues.

The phone is answered quickly the staff are very helpful will use again good cover and premium

Clear information, well presented; questionnaire simply worded and easy to understand. A great result for me, which I will continue to use in the future.

Easy to complete the on line application form. Response was vey quick and policy issued within minutes of application being accepted. Wonderful service.

The enquiry was dealt with clearly and the process was smooth.

Having been given several ridiculous high quotes for travel insurance I decided to enquire the cost of NHS retirement Fellowship insurance. I spoke with Lee over the phone, Lee was very polite, helpful and pleasant young man. The quote he gave was a pleasant surprise compared to the others I had received, with that in mind I had no hesitation in excepting it. It is also reassuring that retired NHS staff get a service they deserve.

Did several searches for travel insurance and got great cover for a very good price.

My wife and I carried out a great deal of research to find the best value travel insurance based on our ages (mid 70’s). Because we occasionally travel to the USA and premiums quoted by most other insurers were extortionate it was obvious we should we should join the CSIS scheme.

Great experience, the agent went through the process very professionally and I was able to buy the travel cover we needed.

Unfortunately had to make a cancellation claim recently. The team at CSIS were kind, helpful and efficient throughout. The claim was dealt with extremely quickly within 4 days of having been submitted. Overall I had outstanding service from a professional team.

Courteous, friendly, efficient, knowledgeable

I chose CSIS To insure my home and contents,the premium was considerably lower than other insurance providers,including my present provider.Ifound the on line procedure easy to follow.
Ihad occasion to contact them by phone,the assistant was very polite and helpful,and solved my query right away.Iwould strongly recommend CSIS,to anyone eligible.

Being able to speak to a person, to as questions and get an immediate response, as to pressing buttons and not getting the answer to what you want. Speaking to a person saves time and anxiety.

I was delighted to be able to speak to someone when organising my insurance. It’s nice to know there is a contact person for advice and to ask a question. Amy was extremely supportive and nice and I felt comfortable that it was being handled in a caring and efficient manner.

Easy to follow instructions in order to purchase this travel insurance product on line.