Will, the CTB Senior Engineer, installed a new system in our house today. He was efficient, clearly knowledgeable and made a very neat job of fitting all the devices. He was patient and kind when expl... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Will and Ged came to replace the existing system and installed the new one. They then took the time to thoroughly explain how the new App based system works after installing it on our mobiles. I rec... See more
new control panel installed by Jake today,after 14 years of old panel, all set up and explained how to use, and demonstrated ,all now working perfectly.may i say Katie a brilliant liason in the office... See more
Had an issue with our alarm system that we had never used and came across CTB from a Google search. Janet was brilliant understanding the problem and tasking engineers to sort the issue. Will & Gez... See more
Company details
Written by the company
CTB alarms specialise in installing, maintaining, upgrading, and repairing burglar alarm systems and smart alarms in homes and commercial properties across Birmingham and the West Midlands. We are an honest, friendly, reliable, and family-run company with a team of highly skilled alarm installation and service engineers that have over 4 decades of experience in the home security industry. We are Visonic authorised alarm installers having been awarded their highest level of Diamond installer status, all our engineers have completed manufacturer training courses for the products we install and we carry the relevant certificates. We are approved and vetted by Trading Standards and are proud members of The Guild of Master Craftsmen.
Contact info
80 Hewell road Barnt Green, B45 8NF , Birmingham, United Kingdom
- 01214452865
- sales@ctbalarms.co.uk
- ctbalarms.co.uk
4.9
Excellent
137 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Jack did our annual service today
Jack did our annual service today
Excellent service as usual always very professional
7 May 2025
Unprompted review
Fabulous service and great team…
Fabulous service and great team completed installation of new alarm system
Will and gerard were very helpful and gave full instructions and work was tidy and efficient
7 May 2025
Unprompted review
Completely reliable
Completely reliable , professional and friendly service. Highly recommended
7 May 2025
Unprompted review
Really quick response to refitting door…
Really quick response to refitting door sensors
1 May 2025
Unprompted review
Excellent professional service
Excellent professional service - always have an Alan service every year after alarm installation
1 May 2025
Unprompted review
Brilliant company
WOW what can I say bout this company CTB Alarms…..had a problem with a noise with in the house,me thinking it was something to do with house alarm as b going on for a few weeks,receptionist lady b golden over it all as had to phoned her a couple of times over it,any way she arranged for engineers to come out(sorry gentlemen Could’t remember your names)they sorted what they had to do with alarm which it turned out not to b ,but suggested what it could b which was very good of them as they did’t have to do that they were both very helpful and brilliant.I have used this company for years now as have alarm serviced every year and nothing is to much trouble for them.I cannot praise them enough brilliant service.⭐️⭐️⭐️⭐️⭐️
1 May 2025
Unprompted review
Great service
Jack has serviced our system - great service, very much appreciated
30 April 2025
Unprompted review
New alarm fitting
Will And Jez did a fantastic job. Very fast and efficient. They cleaned up after themselves and the job was done within two hours. We couldn’t be happier particularly enjoyed Jess’s choice of music on the jukebox!
30 April 2025
Unprompted review
Always great service and very friendly
30 April 2025
Unprompted review
Just had my alarm serviced fantastic…
Just had my alarm serviced fantastic service highly recommend, we have used this company for a long time and more than happy
28 April 2025
Unprompted review
New panel today , thanks
Great service, couldn’t ask for anything better, would use them again and recommend them to anyone, our fitter was Jack Chatwin , excellent
24 April 2025
Unprompted review
Quality service
Will and Jez were very quick and gave top quality service from the company.
24 April 2025
Unprompted review
Had an alarm service done with Jack…
Had an alarm service done with Jack today, polite, professional, didn't wonder round the house always asked permission to move into the next room
17 April 2025
Unprompted review
Great job
Will and Gerry did a great job fitting our new alarm. Very polite, tidy, friendly service. Cheers guys
11 April 2025
Unprompted review
Reply from CTB Alarms limited
Thank you Mrs Metcalf for taking the time to leave us such a lovely review. Enjoy your new Smart alarm and APP.
See you April 2026 for the annual alarm system service.
Should you need any help before then, please do not hesitate to contact us on 01214452865 or via katie@ctbalarms.co.uk
Brilliant service.
Brilliant service.
Honest team been using them for years and recommended to family and friends.
No pushy salee.
Genuine honest company
11 April 2025
Unprompted review
Reply from CTB Alarms limited
Thank you Mr Daji for taking the time to leave us such a lovely review. I’ll pass on your kind words to the team.
See you April 2026 for the annual alarm system service.
Should you need any help before then, please do not hesitate to contact us on 01214452865 or via katie@ctbalarms.co.uk
Reply from CTB Alarms limited
Thank you Ms Chambers-Baird for taking the time to leave us such a lovely review.
See you April 2026 for the annual alarm system service.
Should you need any help before then, please do not hesitate to contact us on 01214452865 or via katie@ctbalarms.co.uk
Reply from CTB Alarms limited
Thank you Mr Hodgetts for taking the time to leave us a review.
See you April 2026 for the annual alarm system service.
Should you need any help before then, please do not hesitate to contact us on 01214452865 or via katie@ctbalarms.co.uk
Jack replaced our panel this morning .
Jack replaced our panel this morning .
Fantastic and pleasant as always , credit to CTB.
Thanks to Katie in the office for the fast response
7 April 2025
Unprompted review
Reply from CTB Alarms limited
Thank you Mrs Gill for taking the time to leave us such a lovely review.
See you April 2026 for the annual alarm system service.
Should you need any help before then, please do not hesitate to contact us on 01214452865 or via katie@ctbalarms.co.uk
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