I recently had the pleasure of attending the Navigating Difficult Client Relationships training and it was one of the most insightful and supportive workshops I have ever taken. The course facilitator... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
One of the webinar I bought about Trauma-Informed Leadership by Randy Grieser was not a good one. It was not informative nor insightful, not much information there. Also, the speaker did not control h... See more
Company replied
Everyone here including the trainers are super helpful and kind. I do appreciate the fact that the trainers have been in the field for so many years. You can tell by the teaching atmosphere they provi... See more
The on demand workshops are easy to access and the online manuals help keep you on track. When something resonates, you can rewind and watch again. I just finished BPD and it was educational and very... See more
Company replied
Company details
Written by the company
We envision a world where everyone is trauma-informed. We provide training, consulting, and free resources in the areas of trauma, mental health, counselling skills, and violence prevention.
Contact info
1-710 Westminster Ave., R3G 1E6, Winnipeg, Canada
- 877-353-3205
- training@ctrinstitute.com
- ctrinstitute.com
4.6
Excellent
203 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was great workshop
The workshop I attached was great. The discussion with the attendees are very helpful for my professional development.
30 January 2025
Reply from Crisis and Trauma Resource Institute
Thanks for the wonderful review! We’re excited to hear that you had such a great experience.
Very Helpful
6 February 2025
Reply from Crisis and Trauma Resource Institute
It’s wonderful to hear that you were pleased with our service! We truly appreciate your 5-star rating.
Awesome Experience!
I was able to speak with someone immediately and they walked me through the website with ease! My experience was great!
5 February 2025
Reply from Crisis and Trauma Resource Institute
Thank you for the amazing review! We’re glad to know we met your expectations and look forward to welcoming you back soon!
Thoughtful responses and excellent…
Thoughtful responses and excellent service for a returning customer/client
4 February 2025
Reply from Crisis and Trauma Resource Institute
We truly appreciate your kind words. It's great to hear that we could meet your expectations!
The instructor was wonderful very…
The instructor was wonderful very informative and interactive.
27 January 2025
Reply from Crisis and Trauma Resource Institute
We’re thrilled to hear that you had a great time with us! Thanks for taking the time to leave such a kind review.
CTRI Professional Learning
Website put together well with great resources. It is convenient that there is an appropriate timeline by which to complete the credit hours of study. Comprehensive library of topics for professional development.
30 January 2025
Reply from Crisis and Trauma Resource Institute
Your feedback means a lot to us! We're so glad you enjoyed your experience and hope to see you again soon.
The workshops are good
The workshops are really good. The only reason I did not give a 5 star is because I have had to contact CTRI a couple times because one of the core workshops I needed for my certificate program wasn't showing on my account. Also, one of the videos that I was supposed to watch during one of the workshops was unavailable on You Tube.
That being said, CTRI did respond to my emails within 1-2 days with support.
23 January 2025
Reply from Crisis and Trauma Resource Institute
Thank you so much for your feedback! We truly appreciate your kind words about the workshops. We apologize for the issues you experienced with your account and the video availability. We’re glad to hear that our team was able to assist you promptly. Your experience is important to us, and we’ll continue working to improve our services. Thank you again for bringing this to our attention!
Reply from Crisis and Trauma Resource Institute
Thank you so much for your kind words! We truly appreciate your feedback
Wonderful engaging facilitator
22 January 2025
Reply from Crisis and Trauma Resource Institute
We’re grateful for your positive feedback! It means a lot to us.
the experience was wonderful
the experience was wonderful, the interactions of the facilitators with attendants was very welcoming and interactive. I loved the atmosphere
21 January 2025
Reply from Crisis and Trauma Resource Institute
We appreciate your feedback and are thrilled you’re happy with the result. Thanks again!
Reply from Crisis and Trauma Resource Institute
We’re grateful for your positive feedback! It means a lot to us.
Danielle Forth Shines!
Danielle Forth presented the training material with a skillful blend of charisma, levity and wisdom. Overall I left much more knowledgeable than I arrived, and found some areas for personal reflection and growth, as well as opportunities for unlearning potentially unhelpful behaviours.
28 January 2025
Reply from Crisis and Trauma Resource Institute
Thank you for taking the time to share your thoughts. We’re glad you had a great experience!
3 day restorative justice training
I am finishing up the 3 day restorative justice training and it has been highly engaging and meaningful. The content is thorough and the alignment with racial and cultural equity principles is important. Thank you for the option to take this course and earn a certificate.
23 January 2025
Reply from Crisis and Trauma Resource Institute
Your kind words made our day! Thank you for the wonderful feedback!
Reply from Crisis and Trauma Resource Institute
We’re grateful for your positive feedback! It means a lot to us.
Was very helpful,.intersting
14 January 2025
Reply from Crisis and Trauma Resource Institute
We appreciate your feedback and are thrilled you’re happy with the result. Thanks again!
Kate is great!
I had an issue at the beginning of the workshop - but the problem was the speakers at my end.
Kate was a great trainer.
21 January 2025
Reply from Crisis and Trauma Resource Institute
Thank you for your amazing feedback! We truly appreciate your support.
Facilitator had tremendous…
Facilitator had tremendous institutional knowledge and life experience that lended to the creditability and effectiveness of the training. Great online training (hard to do), well paced and very interactive.
13 January 2025
Reply from Crisis and Trauma Resource Institute
We appreciate your positive feedback and are so happy you had a great experience with us!
Reply from Crisis and Trauma Resource Institute
Thank you for taking the time to share your thoughts. We’re glad you had a great experience!
My experience
The quality of the training and seamless navigation through the website.
16 January 2025
Reply from Crisis and Trauma Resource Institute
We’re thrilled to hear you had a positive experience! Thanks for your review and we hope to serve you again soon!
What Ctri has provided our organization…
Ctri has provided our organization excellent training that is easy to access and relatable content to the jobs our staff our doing helping others. Instructors are well educated and versed in their areas of expertise. It allows for a better understanding of content and best practices.
The on demand workshops work well with staff that are on shift work. It is not easy to bring people together when programming is up and going and you are on a 24 hour schedule. The on demand workshops allow for full participation.
As well the the self help workshops are especially good for staff to remind them of taking care of themselves as they take care of others.
14 January 2025
Reply from Crisis and Trauma Resource Institute
Your review made our day! Thanks for the support – we look forward to seeing you again soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.