Crisis and Trauma Resource Institute Reviews 

203
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I recently had the pleasure of attending the Navigating Difficult Client Relationships training and it was one of the most insightful and supportive workshops I have ever taken. The course facilitator... See more

Rated 3 out of 5 stars

One of the webinar I bought about Trauma-Informed Leadership by Randy Grieser was not a good one. It was not informative nor insightful, not much information there. Also, the speaker did not control h... See more

Company replied

Rated 5 out of 5 stars

Everyone here including the trainers are super helpful and kind. I do appreciate the fact that the trainers have been in the field for so many years. You can tell by the teaching atmosphere they provi... See more

Rated 5 out of 5 stars

The on demand workshops are easy to access and the online manuals help keep you on track. When something resonates, you can rewind and watch again. I just finished BPD and it was educational and very... See more

Company replied

Company details

  1. Training Centre

Written by the company

We envision a world where everyone is trauma-informed. We provide training, consulting, and free resources in the areas of trauma, mental health, counselling skills, and violence prevention.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

203 reviews

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4.6

All reviews

(203)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

The website is user friendly and easy…

The website is user friendly and easy to navigate. It's a quick and efficient way to review what's being offered and to get registered. My previous experience with CTRI gives me confidence that what is advertised is what will be delivered. The facilitators/instructors have the right mix of theory base and practical experience to provide practical tools which are immediately transferable to practice.

13 January 2025
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Reply from Crisis and Trauma Resource Institute

Thank you for the lovely review! It’s great to hear you had a wonderful experience.

Rated 5 out of 5 stars

The instructor was very knowledgeable

The instructor was very knowledgeable. I truly enjoyed the interaction with other people who attended this zoom. I also appreciate the ability to print out the lessons, so that i can use them for future reference.

6 January 2025
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Reply from Crisis and Trauma Resource Institute

We truly appreciate your feedback and are so happy you had a positive experience!

Rated 5 out of 5 stars

Informative Information

The 1 hour webinar is informative. You learn so much in that that hour. The presenters provide a good amount of information and there is other resources that is provided for further learning at the end.

7 January 2025
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Reply from Crisis and Trauma Resource Institute

Thanks for taking the time to share your thoughts! We’re so happy you were satisfied with your experience!

Rated 5 out of 5 stars

Quick response!

Quick response!!
I reached out asking for the status of an order and I got an email with the update almost immediately!!

27 December 2024
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Reply from Crisis and Trauma Resource Institute

We truly appreciate your feedback and are so happy you had a positive experience!

Rated 5 out of 5 stars

The training was excellent

The training was excellent, presenter was awesome, knowledgeable, enjoyable, and comical. Content and worksheet resources were great too.
Our group left the training feeling more equipped and more tools when working with clients but also self care as the helper.

2 January 2025
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Reply from Crisis and Trauma Resource Institute

Thanks for taking the time to share your thoughts! We’re so happy you were satisfied with your experience!

Rated 3 out of 5 stars

One of the webinar I bought about…

One of the webinar I bought about Trauma-Informed Leadership by Randy Grieser was not a good one. It was not informative nor insightful, not much information there. Also, the speaker did not control his voice well, sometimes very soft and other times suddenly too loud. The notes are not the same as the powerpoint slides and at times a bit confusing. I did not learn anything new from this webinar.

2 January 2025
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Reply from Crisis and Trauma Resource Institute

Thank you for sharing your thoughts with us, and we’re sorry to hear that the Trauma-Informed Leadership webinar didn’t meet your expectations. We appreciate your feedback regarding the content, speaker delivery, and the notes not aligning with the slides. We take your comments seriously and will work on improving the clarity and consistency of our materials. We’ll use this feedback to enhance future webinars. Thank you again for bringing this to our attention!

Rated 5 out of 5 stars

Highly Recommend

Every online learning module I've completed and the Podcasts give bite-sized or bigger insights into trauma and healing processes in the counselling field which are easy to integrate into my practice. Adding new titles, introducing respected practitioners and offering pdf files for reference are some the benefits of membership. Thank you for such a broad range of topics and resources. I hope to take an in-person course soon.

21 December 2024
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Reply from Crisis and Trauma Resource Institute

We’re so grateful for your kind words! Thanks for sharing your experience with us.

Rated 4 out of 5 stars

The facilitator was excellent

The facilitator was excellent. Although it was recording, the facilitator shared a lot of valuable work/life experience that made the training interesting enough to reflect on it for days and weeks after completion.

12 December 2024
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Reply from Crisis and Trauma Resource Institute

Thanks for taking the time to share your thoughts! We’re so happy you were satisfied with your experience!

Rated 5 out of 5 stars

You have a variety methods of…

You have a variety methods of facilitating the workshops and covering most of the important topics ,
Also, you have a good team of facilitators .

17 December 2024
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Reply from Crisis and Trauma Resource Institute

We truly appreciate your feedback and are so happy you had a positive experience!

Rated 2 out of 5 stars

I have been paying the CTRI monthly for…

I have been paying the CTRI monthly for some time but I am not seeing the benefits to doing so. I completed the one hour webinars in the Library some time ago and not seen anything new added in the last couple of years. I am not sure how my subscription is benefitting me and should close my account. I have been frustrated with set up and have voiced this in the past. The listing of the completed webinars is incomplete and inaccurate (eg indicating a percentage of a webinar finished when I have completed it and received the certificate). The list appears to be recorded randomly, neither chronologically or alphabetically, making it difficult to match it to the Library. Webinars are also not dated to know how old they are and whether anything new has been added. I have had issues logging on but have heard from colleagues that this is common. Lastly, the responses to my query with the exception of the last one, have been nil or slow and have not addressed the issues.

29 December 2024
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Reply from Crisis and Trauma Resource Institute

Thank you for your feedback, and we’re sorry to hear about your frustration. We understand your concerns regarding the webinar library, login issues, and slow responses. This isn’t the experience we aim to provide, and we’re actively working to improve these areas. We appreciate your patience and value your membership. If there’s anything we can do to assist further, please don’t hesitate to reach out.

Rated 4 out of 5 stars

More evidence based knowledge and less participant experiences, please

The speaker was well versed in the area of Harm Reduction and had a nice demeanor. I could have used more evidence-based content and less group discussions. I signed up to learn about Harm Reduction, not to talk to other participants about their experiences. I would also have appreciated for the slides and/or the manual to contain all of the information presented.

2 December 2024
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Reply from Crisis and Trauma Resource Institute

Thank you for your feedback! We’re glad you found the speaker knowledgeable. We’ll consider your suggestions for more evidence-based content and ensure the slides/manual include all relevant information in the future.

Rated 5 out of 5 stars

An excellent training

The presenter was very knowledgeable. The training was well organized. The training materials were available beforehand. There were section summaries throughout the presentation. The presenter offered stories and examples from his own experience. The small group conversations and practices were also helpful to retaining the information.

7 December 2024
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Reply from Crisis and Trauma Resource Institute

We are glad that you have had a wonderful experience with CTRI. Thank you for the kind words and we look forward to seeing you again!

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