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CT Skills Reviews 

291
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and assessors for their exceptional support, patience, and encouraging guidance, often going the extra mile to help learners achieve their goals. Reviewers frequently highlight the prompt response times and clear communication from their tutors, which significantly aided their learning journey and made the process straightforward. The overall user experience is described as positive, with well-structured courses and easily understandable content that effectively builds confidence and knowledge. However, some people mentioned experiencing issues with tutor responsiveness or the quality of guidance provided, leading to frustration with course content or administrative processes. A few other people also felt that communication was inconsistent, with different representatives not always familiar with their specific course or progress.

What people talk about most

Staff

People report positive experiences with staff, highlighting their supportive, encouraging, and understanding... See more

User experience

Customers had positive experiences with user experience, finding the learning process smooth, clear, and... See more

Customer service

Users describe positive interactions with customer service, highlighting the outstanding support and guidance... See more

Service

Reviewers mention positive feedback about service, highlighting the friendly guidance and professional... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting the quick and helpful replies... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An excellent course giving a detailed insight into children and young people’s mental health. I throughly enjoyed the course and once I started I couldn’t wait to start the next unit. My tutor marked... See more

Company replied

Rated 5 out of 5 stars

I have completed my Level 2 and undergoing my Level 3 as an Early Years Practitioner. I've had Lucy as my assessor, she is one of the best tutors I have come across. Lucy is super kind, supportive and... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend the CT Skills Business start-up course. I have just finished the course and learnt so much, and feel confident now about beginning my start-up after learning how to write a bus... See more

Company replied

Rated 5 out of 5 stars

Fantastic learning material. Done several courses with them to date and just starting on another with them . My tutor Janet is awesome and very helpful when needed. She always has time to talk and hel... See more


Company details

  1. #37 of 97 best companies in Career and Education Provider
  2. #3 of 7 best companies in Apprenticeship Centre
  3. #15 of 39 best companies in Recruitment

Written by the company

CT Skills is a trusted training and recruitment provider with over 25 years of experience supporting individuals and employers to achieve their learning and development goals. We deliver high quality apprenticeships, flexible online courses, and tailored recruitment services, helping people build successful careers while enabling businesses to develop skilled and motivated teams. Our apprenticeships combine practical, on the job training with nationally recognised qualifications in sectors such as Accountancy, Business Administration, Childcare, Customer Service, Education, Housing and Property, Human Resources, Management, Marketing, and Payroll. Learners gain valuable workplace experience while earning a wage, while employers benefit from structured training that strengthens their workforce and makes effective use of funding. We also offer a wide range of Online Courses in IT, Business, Health and Social Care, and Employability Skills. Designed to fit around work and personal commitments, these courses provide accessible opportunities to upskill, retrain, or gain new qualifications with dedicated support throughout the learning journey. In addition, our recruitment services connect employers with motivated, work ready candidates while helping individuals take their first steps into employment and get a strong start in their careers. From promoting vacancies to screening and matching applicants, we support long term success for both learners and businesses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

291 reviews

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4.8

All reviews

(291)

107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience,learned a lot

My tutor Rachel was amazing,she was always on hand when I needed help or advice. She was really quick to reply to my emails as well. She helped me a lot managing my expectations and helped me work out how to find time to study around my family.
The course itself was very helpful, I feel more confident talking to parents and generally more confident in doing what I'm doing. I also feel more inspired coming up with ideas educating the children. I'd do the course again if I could,no doubt.

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Just completed a Level 3 in Housing…

Just completed a Level 3 in Housing and property Management Apprenticeship. Jo was my assessor she was amazing, very supportive all the way through and was mindful of my dyslexia, also answered emails and phone calls quickly when need of help.

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Level 3 Housing Management

Just completed a Level 3 Housing Management Apprenticeship. Jo was my assessor she was amazing, very supportive all the way through. Was never any trouble when asking for help. Would highly recommend CT skills.

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Really good and positive experience

Really good and positive experience with Donna Weston at CTskills and have always felt supported. Questions were always answered and help was always given when needed. I have overall really enjoyed my experience and would recommend it to anyone!

19 June 2024
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Elli,

Thank you for leaving such great feedback, it's great to know you had such a wonderful experience.

Best of luck in your career.

Rated 5 out of 5 stars

I have just completed a level 3 TA…

I have just completed a level 3 TA course. I can’t praise Sam enough for her help throughout this course. After falling pregnant during my apprenticeship, Sam was very flexible and helped me to get my qualification in time for my maternity leave. She has been fantastic from start to finish.
Thank you.

18 June 2024
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Leah,

Thank you for the wonderful feedback, it's great to know that you got the support that you needed.

Best of luck in your career.

Rated 5 out of 5 stars

Studying a short course in Data…

Studying a short course in Data Security and the Data Protection act, my tutor is Janet Henderson and I'm really impressed with the course. Over my 35 year career in IT I've taken dozens of courses and this one is excellent. Janet's feedback on my submitted assignments came back within just a few hours, fantastic response and great help. I would highly recommend this course and tutor for exceeding my expectations, thank you!

18 June 2024
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Bercilak,

What wonderful feedback, thank you! It's so great to know how highly you rate the course and Janet.

Best of luck in your career.

Rated 5 out of 5 stars

I have recently completed my Teaching…

I have recently completed my Teaching assistant level 3 qualification, I received so much help and support from CT skills. i needed to complete my maths functional skills, I attended maths works shops with Jayne Calver and 1-1 sessions with my assessor Sam Shipston, I received so much support and encouragement from her I feel she went above and beyond to help me succeed.

13 June 2024
Unprompted review
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Reply from CT Skills

Hi Laura, it's so great to know that you received the exact support you needed!

Best of luck in your career.

Rated 5 out of 5 stars

Level 3 Early Years Educator apprenticeship

I have been doing my Level 3 Early Educator apprenticeship with Lucy Caughtry. She has been a massive help, and has supported me throughout. She has always given me her full support and time and helped me the best she can whenever i’ve needed it. I’ve had a l great experience.

13 June 2024
Unprompted review
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Reply from CT Skills

Hi Faye, thank you for your feedback - it's lovely to read such a great review.

Best of luck in your career.

Rated 4 out of 5 stars

Donna was really helpful when I needed…

Donna Weston was really helpful when I needed support and gave me a clear understanding of my work and how I needed to present it.

12 June 2024
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Eve, thank you for the feedback, its appreciated.

Best of luck in your career.

Rated 5 out of 5 stars

Level 5 Leaderships with Lucy Caughtry

I have been completing my Level 5 Leaderships with Lucy Caughtry and I can't put into words how amazing she has been throughout completing my course. Lucy has really helped and supported me to the best of her ability she gave me a lot of her time, always offered reassurance and guided me throughout. I really don't know how I would of done this course without the help of Lucy.

12 June 2024
Unprompted review
Rated 5 out of 5 stars

Great

Very helpful and informative and always making sure you know what you are doing, where you are up to and also putting your wellbeing first.

16 May 2024
Unprompted review
Rated 5 out of 5 stars

I want to say a huge thank you to Sam…

I want to say a huge thank you to Sam Shipston. During my apprenticeship experience I felt so much support from Sam, if i had any issue or any question I feel more than comfortable to go to her for help. During some tough times through my apprenticeship Sam made me feel like I could do this and helped me push through to be in the position I am now. I would recommend CT Skills and Sam Shipston to anyone beginning their apprenticeship journey.

3 June 2024
Unprompted review
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Reply from CT Skills

Hi Cerise, thank you for your feedback, it's wonderful to hear!

Best of luck in your career.

Rated 1 out of 5 stars

Lesley was very rude

Lesley was very rude, need to sort her attitude out.

11 May 2024
Unprompted review
CT Skills logo

Reply from CT Skills

Morning Dave, I'm sorry to hear you haven't had a good experience with us. I'm going to send you a request for more information if you could please let us know what has happened. Or alternatively if you could email info@ctskills.co.uk I could contact you to discuss.

Rated 5 out of 5 stars

L3 Teaching Assistant

My assessor, Sam Shipston, has been brilliant. Very supportive and gave me great feedback which helped me see which of the apprenticeship criteria I was meeting with every piece of coursework. I would definitely recommend to anyone looking to complete an apprenticeship!

22 March 2024
Unprompted review
Rated 5 out of 5 stars

I have never felt more supported with…

I have never felt more supported with an apprenticeship company! After going with an apprenticeship company in my last role, I felt lost. I felt reassured as soon as I stepped on a call with Jo Pickard. Throughout the entire course she has been there every second to support me. After some pushbacks on my end, she made me feel as though I could complete this course and I couldnt be happier!

14 May 2024
Unprompted review
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Reply from CT Skills

Hi Tia, thank you for leaving such a great review, it's so wonderful to hear!

We'll pass this to Jo :-)

Best of luck in your career.

Rated 5 out of 5 stars

I am extremely grateful to CT skills…

I am extremely grateful to CT skills and my assessor Sam Shipston for the opportunity to complete my Level 3 in childcare. Sam has been amazing with me so supportive and understanding in every way, I couldn’t have got through my level 3 without her. Anyone thinking of using CT skills to enhance their learning should definitely go for it!

29 April 2024
Unprompted review
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Reply from CT Skills

Hi Gemma, thank you so much for leaving such a great review! We'll pass this along to Sam.

Best of luck in your career.

Rated 5 out of 5 stars

Shout out to the best assessor

I have had an excellent past year and a half with CTSkills. Not only because of the learning resources that are provided but also because of my wonderful assessor Amy Grzebisz. She is absolutely excellent at what she does providing support whenever its needed. She has been an assessor and a friend all in one and I couldn't be happier with the last year we had. I could not recommend her enough <3

26 April 2024
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Lily, thank you for leaving such great feedback - it's so lovely to read! We'll pass this to Amy.

Best of luck in your career.

Rated 1 out of 5 stars

I started level 2 course and was very…

I started level 2 course and was very excited until for to the second assessment with 120 pages to read and 40 questions to do that are all like 'explain 4 methods of.... and list its advantages and disadvantages... and you get 10 days to do it all. And the next assigment is in 5 days with 19 questions and it just goes on like this for 6 weeks. Its crazy, unrealistic deadlines unless you can study all day long. It just brough unnecessary stress in my life along with my full-time job and 2 young children who need homework done with them. Don't bother with this course unless you have 8 free hours a day to study.

24 April 2024
Unprompted review
CT Skills logo

Reply from CT Skills

Good morning Elena, my apologies that you didn't enjoy the course - with all of our free online courses we hope that people enjoy their time as well as gaining a qualification.

Did you discuss any of your concerns with your Tutor or our Customer Service team?

We completely understand it can be difficult to juggle with a full-time job and a family, and we're always happy to support with deadlines and listen to feedback.

Rated 5 out of 5 stars

Top marks!!

I have nothing but praise for the support I've received from Amy during my apprenticeship. I took a break in learning but Amy still touched base with me regularly to monitor how I was doing and has always been helpful with any difficulties or problems I have experienced with regards to the workload. The apprenticeship is intense and doing this alongside a full time post is a lot of work, but Amy has always been understanding and flexible.
There are elements of the course I would improve and feel the online dashboard could be simplified and be more user friendly, but overall, it has significantly improved my skillset as a team leader.

17 April 2024
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Matt, thank you so much for your feedback.

It's great to hear that you received the support that was right for you - essential when completing an apprenticeship!

Best of luck in your career.

Rated 5 out of 5 stars

My experience from CT Skills

I was signed up with this company through work to help me gain the qualifications I need. Since joining they have progressed my English, math's to level 2 and now I've gained a level 3 qualification in childcare. I can`t thank Rachel enough for the support she has given me. She has also provided me with a confidence boost if it wasn`t for Rachel believing in me when I didn't, I honestly don't think I would have gotten this far in my course. So, I`d like to thank the company for my opportunity as I'm grateful I've finally got the qualifications I needed and thankyou to Rachel for her belief and support throughout she is a credit to the company. As now for the amazing opportunity soon I`d like to take up my Level 5 and progress even more. CT skills from what I've experienced would be highly recommended if you are willing to progress and put the work in.

11 April 2024
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Jade, thank you so much for the feedback, we'll be sure to pass this on.

It's so great to hear how much the course has helped you and hopefully you'll be on the level 5 soon!

Best of luck in your career.

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