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CT Skills Reviews 

289
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly supportive, encouraging, and knowledgeable, often going the extra mile to help. Many people highlight the well-structured courses, clear content, and efficient user experience, making learning enjoyable and easy to follow. Reviewers frequently mention prompt responses and helpful feedback, which significantly contributes to achieving success and building confidence. However, some customers also noted that their experience was frustrating, feeling they were left to fill in significant knowledge gaps themselves and faced unrealistic expectations, leading to an overall negative experience for specific courses.

What people talk about most

Staff

People report positive experiences with staff, highlighting their tutors and assessors as supportive,... See more

User experience

Clients share positive opinions on user experience, with many reviewers finding the courses straightforward,... See more

Customer service

Reviewers highlight positive aspects of customer service, consistently praising the exceptional support and... See more

Service

Users describe positive interactions with service, with many reviewers expressing satisfaction with the... See more

Response time

Customers had positive experiences with response times, with many reviewers highlighting the promptness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am rating my course level 3 counselling skills with 5 stars, this is largely due to my lovely tutor Janet! Janet was always so supportive, encouraging and understanding of any issues that I had. Whe... See more

Company replied

Rated 5 out of 5 stars

An excellent course giving a detailed insight into children and young people’s mental health. I throughly enjoyed the course and once I started I couldn’t wait to start the next unit. My tutor marked... See more

Company replied

Rated 5 out of 5 stars

I can highly recommend the CT Skills Business start-up course. I have just finished the course and learnt so much, and feel confident now about beginning my start-up after learning how to write a bus... See more

Company replied

Rated 5 out of 5 stars

I have completed my Level 2 and undergoing my Level 3 as an Early Years Practitioner. I've had Lucy as my assessor, she is one of the best tutors I have come across. Lucy is super kind, supportive and... See more

Company replied


Company details

  1. #38 of 98 best companies in Career and Education Provider
  2. #3 of 7 best companies in Apprenticeship Centre
  3. #14 of 38 best companies in Recruitment

Written by the company

CT Skills is a trusted training and recruitment provider with over 25 years of experience supporting individuals and employers to achieve their learning and development goals. We deliver high quality apprenticeships, flexible online courses, and tailored recruitment services, helping people build successful careers while enabling businesses to develop skilled and motivated teams. Our apprenticeships combine practical, on the job training with nationally recognised qualifications in sectors such as Accountancy, Business Administration, Childcare, Customer Service, Education, Housing and Property, Human Resources, Management, Marketing, and Payroll. Learners gain valuable workplace experience while earning a wage, while employers benefit from structured training that strengthens their workforce and makes effective use of funding. We also offer a wide range of Online Courses in IT, Business, Health and Social Care, and Employability Skills. Designed to fit around work and personal commitments, these courses provide accessible opportunities to upskill, retrain, or gain new qualifications with dedicated support throughout the learning journey. In addition, our recruitment services connect employers with motivated, work ready candidates while helping individuals take their first steps into employment and get a strong start in their careers. From promoting vacancies to screening and matching applicants, we support long term success for both learners and businesses.


Contact info

4.8

Excellent

TrustScore 5 out of 5

289 reviews

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4.8

All reviews

(289)

106 reviews in the last 12 months

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Rated 5 out of 5 stars

I have had a really positive experience…

I have had a really positive experience with CT Skills they have supported me from start to finish throughout my apprenticeship, allowed me the ability to grow in confidence and ability at my own pace and have been consistently encouraging, using positive reinforcement. Particularly, my tutor Jo has helped me in every aspect of the course and has pushed me when needed to get to where I am. I would massively recommend CT Skills and Jo to anyone looking to upskill or start their career in a new industry.

19 June 2025
Unprompted review
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Reply from CT Skills

Hi Eleanor,

What fantastic feedback! It's great to know you had such a positive experience throughout your apprenticeship.

All the best in your career.

Rated 5 out of 5 stars

My CT Skills experience

My assessor, Deanne, was amazing start to finish. I faced quite a few difficulties within my job but she was always there to help, support and guide me through it. I would highly reccomend CT Skills I couldn’t have asked for a better assessor and found the whole process to be smooth from start to finish.

17 June 2025
Unprompted review
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Reply from CT Skills

Hi Amber,

This is so wonderful to hear, we'll pass this on to Deanne. It's great to hear you got the exact support that you needed!

All the best in your career.

Rated 5 out of 5 stars

CTskills

I had a great experience with CTskills. Donna my assessor was amazing with me and support me throughout.

17 June 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Hayley,

Thank you for your feedback!

All the best in your career.

Rated 5 out of 5 stars

Amazing training provider!

CT Skills is a brilliant company to do an apprenticeship with. My assessor was so supportive and helpful throughout the apprenticeship, and you can tell they really care about their students. I felt that I was understood and supported with my health issues, too. My maths tutor was also brilliant and such a lovely lady. I thought that I'd never pass my maths before meeting her!! CT Skills staff are really professional and also very caring. I would definitely recommend an apprenticeship with them!!

16 June 2025
Unprompted review
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Reply from CT Skills

Hi Rosie,

Wow, we couldn't ask for better feedback! We love hearing that our learners have received all the support that they need, thank you for leaving such a great review.

All the best in your career.

Rated 1 out of 5 stars

they deactivated my account half way through

I was signed up on a coding course and was given one year to complete it. It was not very interesting being all theory. I started it in June24, but found my account had been deleted in Feb25. I had received one lot of feedback about my work from the tutor in Jan25, but it was not relevant to the work I had submitted and appeared to be a blanket response - this was the first red flag. I emailed both my tutor and the company about my account being deactivated - I was still doing the course and was about half way through but was fitting it around a very busy, professional job. To this day have not had a response, despite a reminder. I am disappointed that I wasted many hours on this course and certainly would not recommend the company - they do manage to send me a number of marketing emails a month to encourage me to purchase additional courses. My advice is to steer clear of them.

12 June 2025
Unprompted review
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Reply from CT Skills

Hi Wendy,

I'm really sorry to hear you haven't had a positive experience with us. If you could reach out with your contact information to info@ctskills.co.uk I will ensure it is passed to the Online Courses Manager and they will contact you directly.

Rated 5 out of 5 stars

Loved learning with CT Skills

This is my first apprenticeship with CT Skills. My assessor is Antonia and she has supported me so much throughout my apprenticeship and offered support and reassurance all the way through . Jayne was my maths tutor and i couldn't have passed maths without Jayne and Antonia. I will defiantly be looking to do another apprenticeship through CT Skills. All together i have had a really good experience so thank you to you all.

11 June 2025
Unprompted review
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Reply from CT Skills

Hi Megan,

Thank you for leaving such great feedback, It's wonderful to hear that you want to progress onto another apprenticeship!

All the best in your career.

Rated 5 out of 5 stars

CT skills very positive experience

I have had a very positive experience with CT Skills. My trainer Deanne has been very supportive and I wouldn't have passed my course without her.
The system is very easy to use and upload work. All my meetings, sessions and teaching has been excellent. I highly recommend using CT skills.

21 May 2025
Unprompted review
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Reply from CT Skills

Hi Sarah,

Thank you for leaving such positive feedback!

All the best in your career.

Rated 5 out of 5 stars

Wonderful learning platform

Wonderful learning platform; they are very helpful, and the tutors provide as much assistance as you may need.
It was great to get back into learning more again, and so happy I found this site
Thank you all for the encouragement and a pass too :)

13 May 2025
Unprompted review
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Reply from CT Skills

Hello,

Thank you for leaving such positive feedback, it's great to see!

All the best in your career.

Rated 5 out of 5 stars

A great course lead by knowledgeable and dedicated tutor.

Due to my role within my organisation it can often be quite hectic to complete such a course (Team Leader Level 3.) However, the support provided was great. Ian Peal my mentor/tutor played a big part in this and ensured that all of the deadlines were met and was really supportive and positive throughout the experience, ensuring any questions or queries I had would be answered and rather quick too. Thanks to his support I was able to complete my course with with a distinction.

16 May 2025
Unprompted review
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Reply from CT Skills

Hi Kieran,

That's wonderful news, congratulations on your distinction!

Thank you for leaving suck great feedback.

All the best in your career.

Rated 5 out of 5 stars

Excellent experience

I had an outstanding experience with my CT skills Tutor Ian. My tutor is very professional, knowledgeable, and incredibly patient. His teaching style made complex concepts easy to understand. His always there to offer support and guidance. Ian always helps me to keep on track and is there to answer any questions and provide relevant resources to help me throughout my apprenticeship.

30 May 2025
Unprompted review
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Reply from CT Skills

Hi Ola,

Thank you for your feedback it's wonderful to see!

All the best in your career.

Rated 5 out of 5 stars

Just brilliant all round!

I’ve had a very positive experience with CT skills and will highly recommend this provider to others.
My assessor Donna well, I would never have managed to get a distinction without her.
Donna is a kind and patient person with high knowledge and experience who has always believed in me and supported me MASSIVELY with learning to believe in myself.
I cannot put into words how thankful I am to Donna and all members of staff at CT skills.
I will definitely use CT skills and hope to have Donna again when I’m ready to go on to my level 3!

14 May 2025
Unprompted review
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Reply from CT Skills

Hi Lucy,

Wow, hard to beat feedback like this! Thank you so much for leaving this it's wonderful to read.

We will pass this onto Donna she will be delighted!

Best of luck in your career.

Rated 5 out of 5 stars

A really positive experience!

This is my second apprenticeship through CT Skills and I am even more impressed the second time around. The support I've received has been excellent, a special shoutout to Janet and Gina who have been fabulous and the most supportive people I could have asked for. A really positive experience!

20 May 2025
Unprompted review
Rated 5 out of 5 stars

Janet has been great

Janet has been great and has helped me every step of the way during my level 3 AAT apprenticeship. She has kept me on track and has always been there if I had any questions. She was happy to explain things in a different way if I still didn’t quite understand something, and I will be forever grateful for her guidance during my apprenticeship.

14 May 2025
Unprompted review
Rated 5 out of 5 stars

My assessor Rachel has been amazing…

My assessor Rachel has been amazing throughout my apprenticeship and supported me with all my work. Anytime I needed help she would be there to support, she has helped me navigate challenges which helped me to succeed.
Words can’t express how grateful I am from the support Rachel has helped me with!

13 May 2025
Unprompted review
Rated 5 out of 5 stars

rachel huntingford

they always say the teacher who is kind and caring is the one who helps children thrive and rachel is the pure definition of that. rachel had so much time and patience for me and i could not be anymore grateful. 🫶

6 May 2025
Unprompted review
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Reply from CT Skills

Hi Holly,

Couldn't agree more! Thank you for your feedback, we'll pass this to Rachel.

All the best in your career.

Rated 5 out of 5 stars

So grateful to CT Skills for my positive experience.

I have had the best journey, experience and support offered through CT Skills. I could not have achieved my qualification without the flexibility CT Skills gave me. The care, kindness and encouragement I received from my assessor Donna WL was more than I could have ever asked for, Donna went above and beyond to ensure I was ok, felt supported and had everything I needed to complete my work. I could not have got to the end of my course and reached the distinction grades I got on my assignments without her support. I will be forever grateful to have had this experience to share with Donna. Due to the flexibility I was able to complete my course with a very busy family and work life. CT Skills offers so many extra learning opportunities during and after you reach your qualification, the opportunities are endless. Thank you Donna and CT Skills for helping me believe in myself again and becoming successful in my chosen carer.

29 April 2025
Unprompted review
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Reply from CT Skills

Hi Jenny,

What wonderful feedback! Thank you for taking the time to share this, it's great to know that you got the support and encouragement you needed to succeed.

All the best in your career.

Rated 5 out of 5 stars

Clair is an amazing tutor!

Clair has been amazing throughout my apprenticeship, her content delivery is fantastic and is done at a pace which suits me. As well as this, she has helped me navigate challenges I've faced both inside and outside of work which has enabled me to succeed.

Words cannot express how grateful I am to have had Clair as my tutor over the last year, CT Skills have a gem on their hands!

24 April 2025
Unprompted review
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Reply from CT Skills

Hi James,

Thank you for leaving such wonderful feedback! It's so great to hear that you got the support you needed (we're not surprised though!).

We'll pass this onto Clair, she'll be delighted!

All the best in your career.

Rated 3 out of 5 stars

Go to college!!

Overall this experience was okay, my assessor was fantastic, so supportive and helped me out with anything I needed. I would also always opt for physical face to face session if you have the choice.
However, to anyone looking for an apprenticeship in childcare do not do it. Everything I learned during my coursework was off my own back with limited resources from CT skills themselves other than the odd workshop. Everything you learn is down to you doing your own research with zero guidance. You will rarely get any designated time for study leave due to the demand of the job itself. If I had to turn the tables and change my choice, I would have opted to go to college, you will learn a lot more doing a weekly placement whilst being in college and will have much more guidance and help with coursework, especially if you're doing GCSE's or Functional skills along side it. Due to the workload and hours it can be quite exhausting to do course work and long hours combined and the course personally took me much longer than suggested due to the circumstances.

2 April 2025
Unprompted review
CT Skills logo

Reply from CT Skills

Hi Jessica,

Thank you for taking the time to leave your feedback we appreciate it. We will contact you directly to discuss this and ensure we can make the changes needed to make everyone's experience positive.

CT Skills.

Rated 5 out of 5 stars

Assessor feedback

I have had Donna as my assessor throughout both my level 2 and level 3 and she has been absolutely amazing. She’s always been there to offer reassurance and support whenever I’ve needed her, no matter the time. I really couldn’t have gone through this apprenticeship with anyone else, and CT Skills are extremely lucky to have a staff member as dedicated to their job as her.

26 March 2025
Unprompted review
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Reply from CT Skills

Hi Rhiannon,

We couldn't agree more! Thank for leaving such lovely feedback, we'll share this with Donna.

Best of luck in your career.

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