Mark Evans (technician) visited our Care home today and fitted four new units, one on each floor level. The workmanship was perfect, no mess and all the units are up and running in no time. Mark was v... See more
Company replied
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See what reviewers are saying
We have in our facilities, 4 water points and 2 coffee machines. João Martins is the person doing the deliveries and he is the best! Always helpfull, nice and willing to help with everything we ne... See more
Company replied
Missed our delivery due to a bank holiday, next 3 deliveries have not happened and just been advised will be another week.......not convinced it will happen.....things really gone downhill....not a ha... See more
Company replied
Angela Liddell is so helpful, we had a few queries and I’d not received much of a response but as soon as she was on the case everything was sorted. It’s so refreshing to have someone that wants to he... See more
Company replied
Company details
Written by the company
Uzdatniamy wodę, aby zmieniać ludzkie życie na lepsze i chronić planetę.
Contact info
Poland
- culliganwoda.pl
4.4
Excellent
4k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Culligan Polska
Thank you very much for your positive opinion.
Very Poor Customer service
No water delivery which was due on the 9th July, account manager by the name of Arlene Darcy not contacting me back regarding complaint, staff refusal to give surname to make official complaints.
Eden springs is a joke, poor customer service and accountability, constantly being put on hold and being given the run around. I will be taking my custom elsewhere and letting everyone hear telephone conversation of staff refusing to give surnames to make official complaints.
11 July 2024
Unprompted review
Reply from Culligan Polska
We are very sorry about your unpleasant experience. However, we would be grateful if you could transfer this review to the correct Eden Springs UK profile as we are not the same company.
Great delivery by Chris
Great delivery by Chris, lovely having a catch up. See you soon. Thanks
10 July 2024
Unprompted review
Reply from Culligan Polska
Thank you very much for your five stars.
Our engiener Andy H always a joy to…
Our engiener Andy H always a joy to see, such a lovely well mannered chap, very helpful, asks relevant questions to ensure he's offering the service required, always goes the extra mile to help where he can
31 May 2024
Unprompted review
Reply from Culligan Polska
Bardzo dziękujemy.
Delivery - Andy H
I have never found a fault with Eden Springs, or the delivery gentleman Andy H. He is always helpful, polite and considerate. Nothing seems to be too much for him to help you.
11 April 2024
Unprompted review
Reply from Culligan Polska
Thank you very much for your nice opinion.
Andy was quick and efficient on his…
Andy was quick and efficient on his site visit. has a lovely character and was pleasant to have pop in the office :)
15 February 2024
Unprompted review
Reply from Culligan Polska
Bardzo dziękujemy za miłą opinię.
Great Service
Sarah Donald is always there to help and it a great account manager
10 January 2024
Unprompted review
Reply from Culligan Polska
Thank you very much for your five stars.
The excellent service
The excellent service. Everything is working fine. Adam is professional, can help anytime.
2 January 2024
Unprompted review
Reply from Culligan Polska
Bardzo dziękujemy.
Thank you for reducing plastic’s production to save our planet!
Eden Primo does its job well at every stage. The water tastes well and delivery went smoothly. Thank you for reducing plastic’s production to save our planet!
29 December 2023
Unprompted review
Reply from Culligan Polska
Thank you very much for appreciating our efforts.
I made a big mistake to choose this company
Even if i gave all bottles back, they want me to gave back empty bottles after i decided to not buy from them! If you are a stranger, please dont buy anything from them.
7 December 2023
Unprompted review
Reply from Culligan Polska
We are very sorry. It's just a misunderstanding. We will contact you to apologize for the error.
processed and deliver the order promptly
23 November 2023
Reply from Culligan Polska
Bardzo dziękujemy za pięciogwiazdkową ocenę.
Great clean from Andy Martin :)
21 November 2023
Unprompted review
Reply from Culligan Polska
Dziękujemy bardzo.
Such a nice guy!!
Thank you for your service - your driver (route 51) is so friendly and helpful it is a pleasure to deal with him (sorry didn't catch his name). A++
20 September 2023
Unprompted review
Reply from Culligan Polska
Thank you very much for the five stars and nice comment for our supplier.
Reply from Culligan Polska
Thank you very much for your five stars and recommendation.
Great delivery service
Adam, our water delivery driver, is friendly, efficient and very helpful. On the odd occasion that we have an issue with our dispenser, it can take several days to receive a response to a call-out request and several days again to get an engineer out to us - fortunately, this doesn't happen very often.
7 September 2023
Unprompted review
Reply from Culligan Polska
Thank you very much for your positive opinion. We will try to act faster in the future.
Good water
Good service, water. They can improve delivery if they allow to choose the delivery time.
3 September 2023
Reply from Culligan Polska
Thank you kindly for the positive option.
Angela Liddell is so helpful
Angela Liddell is so helpful, we had a few queries and I’d not received much of a response but as soon as she was on the case everything was sorted. It’s so refreshing to have someone that wants to help and assist you great service from her thank you
21 July 2023
Unprompted review
Reply from Culligan Polska
We kindly thank you for your positive feedback. We will pass on your kind words to our friend.
The delivery are always on time
The delivery are always on time, very helpful delivery man, good company.
6 July 2023
Reply from Culligan Polska
Bardzo dziękujemy za miły komentarz.
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