culturehustle Reviews 

1,989
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Considering 417 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the unique and innovative products, highlighting their high quality and effectiveness for artistic creation. Many appreciate the materials for pushing creative boundaries and delivering on their promises. Some also noted a personal service and an easy-to-navigate website. However, a significant number of people were dissatisfied with their orders, reporting extensive delays and non-receipt of products. Many reviewers experienced poor customer service, characterized by unresponsiveness, generic replies, and a lack of follow-up on inquiries. Furthermore, obtaining refunds proved challenging for several customers, with reports of requests being ignored or orders being canceled without reimbursement.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing satisfaction with the unique and... See more

Order

Reviewers highlight significant dissatisfaction with the order process, as many customers report not... See more

Response time

People report negative experiences with response times, frequently mentioning that their emails go unanswered... See more

Refund

Consumers consistently express significant frustration with the refund process, frequently reporting that... See more

Customer service

Customers had negative experiences with customer service, expressing significant disappointment and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Ordered in December because they promised delivery before Christmas. No delivery. Two months later and their customer service response is "Sorry! We'll look into it". No follow up until I follow up an... See more

Rated 1 out of 5 stars

Been waiting since Jan 2nd. Order not shipped. Horrible automated email replies. They've got to be in drugs to be this bad. It's taken so long I actually found other vendors for the glow pigment... See more

Rated 1 out of 5 stars

Ordered an item which showed in stock on August 6 2025, there has been no useful update. After searching I found a support email that still worked and was told it'd have an update soon, the last reply... See more

Rated 1 out of 5 stars

I had ordered some black paint from them back in 2019, so I thought to try them again in 2025. I ordered August 7th 2025, and today it is February 17th 2026. Absolutely zero communications from t... See more


2.9

Average

TrustScore 3 out of 5

2k reviews

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No recent history of asking for reviews

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2.9

All reviews

(1,989)

412 reviews in the last 12 months

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Rated 5 out of 5 stars

11/10!

Amazing human & artist calling out the pretentiousness that exists in the art world- fighting it with humor, satire, and high quality art materials. <3

19 March 2026
Unprompted review
Rated 5 out of 5 stars

New to designing...

I'm just starting to design shoes and t-shirts. I came across several other artist using the Black 4.0 and have some really good ideas for the paint. The better I get I will try to invest in more of the products.

24 March 2026
Unprompted review
Rated 1 out of 5 stars

Not Great.

Placed an order in January 1st. A couple days later, the status updated to 'Paint being made'. Apparently they have been making my paint for 3 months and still have yet to get around to finishing it. I reached out to them about my order by the end of the month. The response from them was to re-assure me that 'my order is still in the final stages of being made' and 'my order had been flagged as high priority'. Cool.

It has taken so long to complete this order that I started to search for alternatives to the paint I really wanted, 'Incredibly K***nish Blue'. I found I could get Medium Adam 25 and Ultramarine 1311 Pigments and create my own version, which should get here long before Culture Hustle gets around to completing my order. Keep in mind, I am located in the US and I order this medium from a shop in France and they have not had any issues shipping my order.

The other negative reviews are correct. The lack of care or regard for actually fulfilling your order is next level. If they are really having supply issues and cannot complete orders in a prompt manner, then they should really slow down or stop taking new orders altogether.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Quality colors.

Huh, so there is a review section. Good paint, nice colors, and the pinkest pink really is pink pink. Black 2.0 is dark. Yolo is a pleasant electric pastel mint.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Ordered some product for a project i am…

Ordered some product for a project i am working on. Products came packed well and very quickly! There was a small issue with shipping, but my email asking about it was quickly answered and resolved the next day. Would reccomend to everyone!

4 March 2026
Unprompted review
Rated 4 out of 5 stars

The supplies are AMAZING...but

The supplies are AMAZING, the website is a little janky. You will get your stuff but the email system is gonna be dumb first. When it immediately says delivered, you can go to the website and accurately track it. It won't give you notifications but it will tell you when it's actually delivered.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

CH has become a scam

Purchase in June 2025 still has not been received. I’ve exchanged a dozen emails with customer support, mostly canned responses with “a human has been assigned now!” Extremely frustrating. I’ve requested a refund multiple times. I used to a big supporter of this company so this is a major disappointment.

19 March 2026
Unprompted review
Rated 1 out of 5 stars

Rip Off Beware

This is the worst company I have ever dealt with they are worsethan there arcenemy Anish Kapoor. I ordered some art supplies on the 28th of November 2025. They arrived on the 12th of December they arrived .  There was a 10 pound gift card missing from my order. After many, many emails to-and-fro . Being told that someone is looking into the matter personally after 3 more weeks . On the 16th of February2026, they accepted responsibility for not posting my gift card. I was told there would be quick action to resolve this. And thank you for my patience. A month later, I'm still waiting. My patience has run out if you deal with this company. Beware.

18 March 2026
Unprompted review
Rated 1 out of 5 stars

and the name say it all "hustl" i wish…

and the name say it all "hustl" i wish i have cheak befor i try to use them, no paint, a joke of a help desk....a wast of time money and hope,if i dont get my mony back all i can hope it will help you cover your medical bill ,run away for this like fire hope it will help someone

1 February 2026
Unprompted review
Rated 1 out of 5 stars

Never received my Black 4.0

Ordered black 4.0 in June 2025.
2 month later it was still "in production".
Another month later the link had run out so I sent an e-mail asking what was going on.
Received an "we are sorry and looking into it" answer. 2 month later I sent my next request. Another "we are sorry, a REAL person is going to look into it". In January I asked for "at least my money back", cause I really don't want to deal with Culture Hustle anymore. Followed by a "We are looking into getting a refund ready", followed by a "Sorry it took so long, we are looking into your order", followed by a "we are looking into refunding" mail. Not sure if the "service" desk at Culture Hustle is just incopetent/unprofessional, or if it is pure scam at this point. Won't ever order there again. Zero stars.

12 January 2026
Unprompted review

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