Cunningham Covers Reviews 88

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I decided to use your Company for a rather complex boat cover. Your name came to our attention by recommendation. Despite the design challenges, a set of measurements was supplied by us, you... See more

Company replied

Rated 5 out of 5 stars

We approached Cunningham covers with a tricky hand drawn design, but after a few conversations with Matthew, everthing was sorted out. We are very happy with the quality of the product, the support w... See more

Company replied

Rated 5 out of 5 stars

We wanted covers to keep out wind/weather to our outdoor entertaining area. The original idea was to buy sufficient to cover two out of the three sides, moving around as required. However, when our in... See more

Company replied

Rated 5 out of 5 stars

From start to finish Matthew could not have been more helpful. He guided me through the planning process. Checked my measurements and photos. I got all the fastenings with the covers along with ins... See more

Company replied

Company details

  1. Manufacturer

Written by the company

Cunningham Covers, the UK's leading manufacturer of Clever Protective Covers®. Founded in 1969, the company has grown to service customers in the fields of Agriculture, Aviation, Industrial, Residential, Oil & Gas, Aquaculture and much more. Our unique and bespoke manufacturing capabilities allow us to manufacture attractive and effective textile solutions, shipped across the globe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

88 reviews

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Rated 5 out of 5 stars

Great company

Great company. Top quality product and reasonably priced too.

6 July 2024
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Reply from Cunningham Covers

Thank you Joanne, we hope you love your new garden side panels!

Rated 5 out of 5 stars

A great side cover with two windows

A great product was made to our requirements on the recent pergola we erected, communication was very good on points that we wanted etc The side cover is of very strong material and well made so that I can see this will withstand the weather for many a year, following the simple instructions on how to erect and fit was easy to do, we now have protection from the westerly prevailing wind and rain etc so we can enjoy the pergola much more than we did before.
Good price and delivery more than satisfied in dealing with them.

6 July 2024
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Reply from Cunningham Covers

Dear Stephen, thank you very much for your lovely review, very happy we could provide bespoke side panels for your pergola so you can enjoy it in all seasons. Your comments have been shared with the wider team and your salesperson, Andrew, who is chuffed with the end result!

Rated 5 out of 5 stars

Good Product

Good product, better than expected. Perfect fit from measurements given on-line.

6 August 2024
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Reply from Cunningham Covers

Thank you John, it's great to hear the trailer cover has exceeded your expectations.

Rated 5 out of 5 stars

Needed a new cover urgently for my trailer

Needed a new cover urgently for my trailer. The process is really straight forward, all contact made with Cunningham’s through email and on the telephone was great. Very professional and friendly. After submitting my order, I contacted the team again as I placed the order only two weeks before my holiday and their timeframe is 10-14 days to create and get it back to you. So I didn’t give them a lot of notice. But when I called and asked if it would be ready. They prioritised my order, called me back to provide me with a tracking number for the courier. The cover arrived in time and it was well wrapped and protected. The quality of the cover is 100% what I wanted and to be honest exceeded my expectations. Very well made, heavy duty, looks amazing. Did the job perfectly and I would have no hesitation to use them in the future and to recommend them to my family and friends. Many thanks

19 July 2024
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Reply from Cunningham Covers

Wow David, thank you very much for your amazing review! 0ur aim is to create bespoke, high quality products that are built to last and provide years of protection. Manufactured to each individual order specification, so time and care is taken on each and every one that comes through our doors. We are thrilled we exceeded your expectation and would gladly welcome your friends and family into the 'Cunningham Team'. Thank you again and the wider team share in the delight of producing a great product for you.

Rated 5 out of 5 stars

Custom-made circular sunbed cover

Excellent product. exceeded my expectations on all levels

14 June 2024
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Reply from Cunningham Covers

Thank you Roger for your kind review - we do exactly what it says on the tin, 'Manufactured to any size, shape or colour to protect any and all assets'.

Rated 5 out of 5 stars

Very high quality design and material

Very high quality design and material, and lovely folks to deal with. Bought a cotton canvas cover, shipped right on time.

25 June 2024
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Reply from Cunningham Covers

Very happy to hear Michael, thank you! We maintain the use of high quality products and services in order to provide the best for our customers. The team are thrilled with your kind words.

Rated 5 out of 5 stars

Canvass canopies from on line service

Excellent product top quality and good service and delivery defiantly will be ordering more In the future

1 June 2024
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Reply from Cunningham Covers

Thank you Eric for your very kind words and recommendations. Your comments have been shared with the wider team and Peter who would be delighted to help again in the future with orders.

Rated 5 out of 5 stars

Excellent people to deal with.

Very helpful staff. Perfect fit and top quality. Excellent delivery.

10 July 2024
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Reply from Cunningham Covers

We sincerely appreciate your review and we are delighted the side panels are a perfect fit! We pride ourselves on customer focused service and producing made-to-measure products. Thank you.

Rated 5 out of 5 stars

Excellent quality product

Excellent quality product, exactly what we asked for.

5 July 2024
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Reply from Cunningham Covers

Thank you Michelle! We are delighted the side panels are exactly what you asked for and we appreciate your feedback.

Rated 5 out of 5 stars

Garden cabana

Easy ordering with technical assistance and drawings made the finished article a very smart and accurate fit.
My thanks to the team at Cunningham Covers for allowing me to add the finishing touch to my garden cabana.
Best Regards
G

17 July 2024
Unprompted review
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Reply from Cunningham Covers

Thank you George for your review, we really appreciate it! We are delighted we could add the finishing touches to your garden cabana with a bespoke side panel.

Rated 2 out of 5 stars

2 left sides

Got my pergola covers, seemed to be excellent until I went to fit them .2 covers for the left hand side !!! I ordered as per their website in which they showed pictures a right side + measurements, a left side + measurements and A front + measurements what did I get but 2 left sides????These people don't seem to understand that there's Not 2 left sides.!!!!! I have rang on quiet a few occasions and emailed but their understanding of my predicament is unbelievable.

10 April 2024
Unprompted review
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Reply from Cunningham Covers

Dear Paddy, our sincerest apologies you feel we have not meet the standards of manufacturing your side panels. Customer design approval is required before manufacturing begins and products were made exact to these approved drawings. We are keen to come to a resolution on this matter and would like the opportunity to provide you with the products you require as previously discussed via telephone. We will be in contact to discuss further. Thank you.

Rated 1 out of 5 stars

Useless, no response after confirming order

Useless, promosed to complete an order and gave a price .....then wouldn't respond to emails order was small (350 euros worth)

Ignorant and rude .......not professional when it comes to dealing with the small people,

Disgraceful

14 February 2024
Unprompted review
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Reply from Cunningham Covers

Dear Peige, we are sorry to hear your experience with our company was not the high quality standard we expect. We would like to investigate this further and provide the service we strive to maintain. If you could please call us on 028 7964 2638 or email directly to info@cunninghamcovers.co.uk we would like to resolve this with you. Thank you.

Rated 5 out of 5 stars

Excellent!

Bit late with my review but have to laud this company for their excellent prices, design, help, speed of dispatch and product. Free delivery and they were extremely competitive. Delighted with the finished product.

14 December 2023
Unprompted review
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Reply from Cunningham Covers

Thank you so much Jane for your lovely review! I have shared your comments with the team and they are delighted to provide you with the quality service and products we strive for here at Cunningham Covers.

Rated 5 out of 5 stars

Highly recommended

Excellent service during my initial enquiry and agreeing detailed specification and drawings for gazebo panels for sides and front. Prompt delivery well within promised time frame.
The panels fitted perfectly on the gazebo; some details on size of stabilising bars and fitting them into the pockets at base of covers, were sorted out after further communication with the very helpful Sales Operations Dept.
Highly recommended.

18 November 2023
Unprompted review
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Reply from Cunningham Covers

Dear John, we thank you very much for your review and are delighted we could help deliver the gazebo panels you sought after. We aim to create high-quality bespoke products tailored to all applications and maintain great communication with our customers. Our team are very happy we could provide the cover just for you! Many thanks.

Rated 5 out of 5 stars

Just fitted my canopy covers and…

Just fitted my canopy covers and everything was perfect with no issues what so ever, just like to say a huge thankyou to you and your team brilliant service and customer after service. Be proud of what youve achieved. Thankyou all

28 October 2023
Unprompted review
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Reply from Cunningham Covers

Thank you very much Gary fo your wonderful review! We are delighted we could provide you with a canopy cover and provide an excellent customer service experience.

Rated 5 out of 5 stars

Very Happy

We wanted covers to keep out wind/weather to our outdoor entertaining area. The original idea was to buy sufficient to cover two out of the three sides, moving around as required. However, when our initial order arrived, we were so pleased with them that we ordered the additional side. Here is where Cunningham exceeded our expectations. We had a party arranged at short notice and Finley pulled out all the stops and got them delivered in time. Thank you Finley and Cunningham.

27 October 2023
Unprompted review
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Reply from Cunningham Covers

Thank you very much Mike for your fantastic review! We are delighted we could make the perfect covers in time for your party - your message has been shared with Finley and all the team.

Rated 2 out of 5 stars

Useless at responding to a small company

Initial enquiry was picked up quickly and I was promised an email back with a quote within a couple of days. A week later I chased it and I was told over the phone that they're very busy in the summer season and people are away, I was asked to re-send my enquiry to a different member of staff who was available. A couple more weeks went by and I heard nothing. Chased again via email and was apologised to for the delays - I asked another question in reply to this email (which was sent 2 months ago) and have had no response. I agree with the reviews that have already been posted regarding small orders - they aren't interested! Don't bother unless you have a large order or are a major client

31 August 2023
Unprompted review
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Reply from Cunningham Covers

Dear Sam, we are sorry to hear your experience with our company was not the high quality standard we expect. We would like to investigate this issue further and resolve our communications going forward. If you could please call us on 028 7964 2638 or email directly to info@cunninghamcovers.co.uk we would like to resolve this with you. Thank you.

Rated 5 out of 5 stars

Very good

Very good. Super quick response, I made a slight change, no trouble at all. They called me to finalise some details and make a suggestion I hadn’t thought of. Received the cover, put it on the trailer and I couldn’t have asked for anything better. A+ service

15 October 2023
Unprompted review
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Reply from Cunningham Covers

Thank you very much Fraser for your lovely review. We are so happy to hear your cover is exactly what you wanted!

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