Cunningham Covers Reviews 88

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I decided to use your Company for a rather complex boat cover. Your name came to our attention by recommendation. Despite the design challenges, a set of measurements was supplied by us, you... See more

Company replied

Rated 5 out of 5 stars

We approached Cunningham covers with a tricky hand drawn design, but after a few conversations with Matthew, everthing was sorted out. We are very happy with the quality of the product, the support w... See more

Company replied

Rated 5 out of 5 stars

We wanted covers to keep out wind/weather to our outdoor entertaining area. The original idea was to buy sufficient to cover two out of the three sides, moving around as required. However, when our in... See more

Company replied

Rated 5 out of 5 stars

From start to finish Matthew could not have been more helpful. He guided me through the planning process. Checked my measurements and photos. I got all the fastenings with the covers along with ins... See more

Company replied

Company details

  1. Manufacturer

Written by the company

Cunningham Covers, the UK's leading manufacturer of Clever Protective Covers®. Founded in 1969, the company has grown to service customers in the fields of Agriculture, Aviation, Industrial, Residential, Oil & Gas, Aquaculture and much more. Our unique and bespoke manufacturing capabilities allow us to manufacture attractive and effective textile solutions, shipped across the globe.


Contact info

4.8

Excellent

TrustScore 5 out of 5

88 reviews

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Rated 3 out of 5 stars

Probably not the best company for small orders

I contacted the company for a quote for a gazebo side panel. Got a reply quickly with price, all good and speedy and I was happy with the price. However I had a simple question and a very slight size change requiring an amended quote before I placed the order. My email wasn't answered in two days so I phoned, I did feel the person I spoke to was rather disinterested and she said she was busy working through her email inbox. I advised I was going away in a couple of days and wanted to place the order before I went. I was told the updated quote would be sent and on pushing the query I had was answered. This was 12pm on Friday it is now 5.30pm Tuesday no updated quote received. It was simply a case of updating the size I think the fact that my order is a small one may have some bearing on the service received. I have now placed the order with a different company who were more responsive to my requests and got back to me today.

26 September 2023
Unprompted review
Cunningham Covers logo

Reply from Cunningham Covers

We are very sorry Elizabeth if our customer service was not satisfactory in regards to your enquiry. Our sincerest apologies for this and we will investigate internally to improve our response times and customer communications. If you would like to discuss further, please contact us on 028 7964 2638.

Rated 5 out of 5 stars

Cover for gazebo

Great product , fantastic service looks brilliant, 5 stars

24 July 2023
Unprompted review
Cunningham Covers logo

Reply from Cunningham Covers

Thank you very much Jeffrey for your lovely review.

Rated 5 out of 5 stars

Bespoke 3 sides gazebo

We ordered 3 sides for our wooden gazebo, made to measure. After several changes to drawings we ordered and recieved the sides in the time frames given. Graham was fabulous from the beginning and the sides are quality. We had an issue with one side this year and the company and Graham went above and beyond to fix it. I am so impressed with their response and product I wanted to share as I know how difficult it can be ordering bespoke products.
Thank you Graham for restoring my faith in businesses

1 June 2023
Unprompted review
Cunningham Covers logo

Reply from Cunningham Covers

Thank you very much for your lovely review of our company. We are delighted we could provide you with the bespoke gazebo cover you were searching for. Your comments have been passed along to Graham and the wider team.

Rated 1 out of 5 stars

Unless you are a major client don’t waste your time with these people.

After getting good service for a trailer cover last year I went back for another. After multiple conversations with the sales rep who always promised to call back and never did I realised that I was being lied to and that they just weren’t interested in my order but were too dishonest to say they were too busy to deal with me. This was beyond disappointing. It was insulting. Unless you are a large client shop elsewhere.

18 April 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant people to do business with

Brilliant people to do business with!
Trailer was measured meticulously and delivery was quicker than anticipated.
Needless to say the trailer cover was total quality.
Strongly recommend.

8 February 2023
Unprompted review
Cunningham Covers logo

Reply from Cunningham Covers

Thank you Frank for your review. We are delighted you are happy with your trailer cover.

Rated 1 out of 5 stars

Very poor service

I ordered 2 covers about 3 months ago. One was a simple box shaped cover and was delivered with no problems, the other was a canopy for a steam boat for which I supplied a detailed drawing. Without going into too much detail the whole experance was a nighmare! After 2 months of messages and phone calls it finally arrived but it was not to drawing and was the wrong material, so they made another received about 3 weeks later (more phone calls and messages). This one was nearly right so I accepted it.
If you need a cover made to a drawing do not use this company. Their stock range of box shaped covers may be ok.

23 September 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant experience from Cunningham…

Brilliant experience from Cunningham Covers. Needed a new cover for my trailer within a week and contacted these guys as other suppliers had lead times of weeks. The price was competitive and more importantly they could get me the cover in time. They completed exceeded my expectations both on delivery and service. I dealt with Peter who was fantastic. The final product was also excellent and fits like a glove. Cheers guys.

9 June 2022
Unprompted review
Cunningham Covers logo

Reply from Cunningham Covers

Thank you Darren for your great review. We are so glad to hear you love the trailer cover.

Rated 5 out of 5 stars

Really happy from start to finish great…

Really happy from start to finish great professional service with plenty of advice if required. Good quality drawings to approve before you complete your order. Would highly recommend this company.

13 December 2021
Unprompted review
Cunningham Covers logo

Reply from Cunningham Covers

Thank you very much Steve for your lovely review.

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