We have 2 carers from Curam to look after my 95yr old mother who suffered a terrible one for day and one for night Roselyn ( Rose) and Christine , I could not ask for better. They are unbelievably kin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic professional care by Herjit S. in Birmingham. First time away from home for my wife for over night stay, since leaving hospital six years ago. Being away without the ‘normal home safety blan... See more
Company replied
I would thoroughly recommend Curran. From start to finish they provided an excellent service. The carer we selected was superb and brought great companionship to my mum while her usual companion was a... See more
Company replied
Finding the right carer for a loved one can be a minefield. A friend recommended Curam Care as my mum needed some help and support at short notice. The service provided is speedy and efficient and res... See more
Company replied
Company details
- #11 of 15 best companies in Home Help
- #12 of 16 best companies in Emergency care service
- #25 of 27 best companies in Home Care Service
- #7 of 8 best companies in Home help service agency
- #26 of 34 best companies in Mental Health Services
- #19 of 21 best companies in Aged Care
Written by the company
Curam is transforming how care is found and managed across the UK and Ireland. Find experienced, DBS-checked carers safely and quickly. With over 10,000 vetted Care Professionals, with an average of 10+ years care experience, you can find and hire carers in real time, 24/7. We’re the only UK digital care provider offering real-time care and complete end-to-end management, and our carers have already delivered over 6.5 million hours of care. Filter profiles, chat directly, and manage care in one secure place with Curam. From hourly to live-in and CQC-managed care packages, Curam gives you total choice, control, and keeps you safe when it matters most. Find a carer today 👉 www.curamcare.com or download our app 👉 https://www.curamcare.com/apps-download/client
Curam - Creating a fairer care community
Written by the company
- How does Curam work?
- 3 Simple Steps: 1) Clients sign up for free 2) Search for a suitable carer 3) Interview, hire and pay the carer. Alternatively, clients can post a job ad on our automated jobs board. The process is simple and clients only pay for the care delivered.
- We are transforming the care sector by improving the lives of both carers and their clients.
- We believe that valued carers deliver care of value. By ensuring that all of our self-employed carers earn at least the London living wage, we attract motivated, experienced carers to the platform. They are then empowered to give an excellent standard of care to you or your loved ones.
Contact info
18 Ashwin St, Dalston, , E8 3DL, London, United Kingdom
- 01387 730766
- info@curamcare.com
- curamcare.com
4.5
Excellent
612 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The welcome meeting with Advait was…
The welcome meeting with Advait was very prompt and friendly in terms of communication.
30 March 2026
Unprompted review
Reply from Curam
Dear Adelowo,
Thank you for your lovely feedback! We’re so glad to hear that your welcome meeting with Advait was prompt and friendly. We’ll be sure to share your kind words with him — it means a lot to our team.
Best wishes,
Eve - Marketing Manager
Easy to use website
Easy to use website.
Easy to find a good carer.
Easy to pay the carer
21 March 2026
Reply from Curam
Dear Alex,
Thank you for your kind review! We’re delighted to hear that you found the website easy to use and that the process of finding and paying your carer was straightforward. Making care simple and stress-free is exactly what we aim for. We really appreciate your feedback and support!
Best wishes,
Eve- Marketing Manager
Great online service and communication
Very easy to navigate through the website with very rapid responses, great service! The carer was also great
6 March 2026
Unprompted review
Reply from Curam
Dear Alejo,
Thank you so much for your lovely feedback! We’re delighted to hear you found the website easy to use and received quick responses. It’s also wonderful to know your carer made such a great impression. We really appreciate you taking the time to share your experience!
Best wishes,
Eve - Marketing Manager
Great carers & great team!
Lucinda and Tania from the management team were so kind, understanding, and helpful in what was a difficult situation for me with my father.
They helped my understand the Curam platform and made sure I got the right help from the right carers. I also know that they will always be available to help in the future. Really great team!
10 October 2025
Unprompted review
Reply from Curam
Dear Tristan,
Thank you so much for your kind words. We’re really pleased to hear that Lucinda and Tania were able to support you through a difficult time and help you find the right care for your father. The team always strives to make things as smooth and reassuring as possible, so your feedback means a lot. We’ll be sure to share your message with them — they’ll be delighted to know their support made a difference.
Best wishes,
Eve - Marketing Manager
Highly Recommend for Live-In Care Support
We had a very positive experience with Curam Care when arranging live-in support for my parents. My mum has dementia and my father is severely sight impaired, so finding the right carers felt like a daunting process at first.
Lucinda was particularly wonderful throughout. She guided me step by step, helping me understand how the process works, what questions to ask, and what qualities to look for in a carer so that we could find the right fit for my parents’ needs. Her support and reassurance made what initially felt overwhelming much easier to manage.
Thanks to her help, we now have two superb self-employed live-in carers on a rota. They have both been excellent with my parents and provide the consistency, care and companionship we were hoping for.
I would highly recommend Curam Care to anyone looking for support arranging live-in care for loved ones. The guidance, professionalism and personal approach made a real difference.
1 December 2025
Unprompted review
Reply from Curam
Dear Sara,
Thank you so much for taking the time to share your experience. We’re delighted to hear that arranging live-in support for your parents went so smoothly and that Lucinda was able to provide the reassurance and guidance you needed throughout the process.
It’s wonderful to know your parents are now supported by two excellent carers who bring the consistency and companionship you were hoping for. We’ll be sure to pass on your kind words to Lucinda and the team.
Thank you again for recommending Curam Care — we truly appreciate your feedback and wish your family all the very best.
Best wishes,
Eve - Marketing Manager
A really positive experience from start to finish
User-friendly website and app to sign up and post a job; very helpful staff at the end of the phone when I had questions and needed advice; absolutely lovely carer.
Our first time using carers to support our elderly parents and it was a really positive experience from start to finish. Will definitely use Curam Carers again.
9 March 2026
Unprompted review
Reply from Curam
Dear Olwen,
Thank you so much for sharing this lovely feedback about your experience with Curam and your carer. It’s wonderful to hear that the website and app were easy to use, that our team could support you over the phone when you needed advice, and that your carer was such a good fit for your parents. We know choosing carers for the first time can feel like a big step, so it means a lot to us that the whole process felt positive from start to finish. We really appreciate you taking the time to leave a review and look forward to supporting you and your family again in the future.
Best wishes,
Eve - Marketing Manager
Live at home care
I like being able to choose live in carers, not have an agency pick them - Curam support have been excellent getting me set up and so far it's worked very well
28 February 2026
Reply from Curam
Dear Sonia,
Thank you for your kind feedback! We’re really glad to hear that you value having the freedom to choose your own live-in carers and that our support team made getting started easy. It’s great to know the platform is working well for you so far. If there’s ever anything more we can do to help, please don’t hesitate to get in touch.
Best wishes,
Eve - Marketing Manager
Wait before you write a review
Initially I was asked for a review
based on my initial contact they seemed to totally understanding of the care I was looking for. I was sent 7 applicants details to be in touch with. They were local carers. In my sign up I'd stated the time of day the help was needed. I also stated for how long I needed someone contracted for.
I had 1 response but then when I contacted the carer they didn't have the time availability.
I'd been in touch with a number of other companies as well. Yes it was difficult. But after calling to say I hadn't had feedback from the rest of the other apparent candidates 2 more replied immediately to say that the hours required they couldn't cover. I guess the management gave them a kick to reply. I'm not blaming the carers at all. They were clearly busy having been booked with other clients. So why were those candidates suggested. Clearly the management team would have some idea of their work commitments.
When I called today to cancel their "search" for me I was told.. could you not have tried to get 2 carers to share the days required. I hadn't been told this was an option. Good carers are hard to find. If these poor people are being subjected to this type of supervision I strenuously feel this is bad. So no..I would not recommend this company.
3 March 2026
Unprompted review
Reply from Curam
Hi Elaine,
We appreciate your feedback. Here at Curam, we offer a variety of care services to support different needs, from self-managed care to managed and CQC-regulated care. From our records we can see you’ve been self-managing your care. Self-managed care gives you the freedom to choose when you want care and who cares for you. This means you can organise carers around your needs, so if you’re finding it tricky to find just one carer for your care hours, you have the freedom to choose more than one, it’s completely up to you.
Curam carers are always asked to reply to messages as soon as they can, this is best practice across the platform. Our self-employed carers are not under supervision, but part of a community. If you feel you need more support to find carers for your needs, you may want to reach out to our Managed Care Team, this will come at a premium to self-managed care. If you’d like to find out more, please email managed@curam.io.
Best wishes,
Eve- Marketing Manager
Awful app. Okay, if you can find the right people, but not very intuitive.
Awful app that I keep getting them to try and fix. It’s been several years now and I just get a reply. Oh yes, we’ll take your feedback into account.
15 January 2026
Reply from Curam
Hi Lucy,
We’re sorry to hear you feel the app isn’t intuitive, that’s certainly not the experience we aim to provide. We truly value feedback and are always looking for ways to improve, so we’d really appreciate the opportunity to better understand the specific issues you’ve experienced. Please get in touch with our team directly at client@curamcare.com or ring us on 01387 730 766, so we can better understand the issues you’ve faced and see how we can help and support you.
Best wishes,
Eve –Marketing Manager
Great company, i will definetely use them again in the future.I joined Curam as i was in desperate…
I joined Curam as i was in desperate need for a live in carer for my 2 autistic boys, i got a call from Lucinda after a few minutes of joining and she explained everything to me and she helped me post an advert for the person i was looking for, after 1 hour of posting i started getting messages from ladies who were interested but eventually i picked one the next day and i made payment after doing a video call with the chosen carer, she showed up on the agreed day on time and i went to london leaving her in charge of the house and the kids, we kept in touch for the 1 week i was away and all went well.I can't thank Curam enough for being so understanding and fast to find me a professional carer in such short notice which was less than a week.I would definetely recommend them and i will definetely use them in the future.
14 February 2026
Unprompted review
Reply from Curam
Dear Benigne Cindy,
Thank you so much for sharing your experience with us and for trusting Curam at such an important time for you and your boys. I’m really glad we were able to connect you with a live‑in carer so quickly and that everything went smoothly while you were away.
It’s wonderful to hear that Lucinda’s support in setting up your advert and guiding you through the process helped you feel confident and reassured. Knowing that your chosen carer arrived on time, settled in well with the boys and that you felt comfortable going to London means a great deal to our whole team.
Thank you for your kind recommendation – it genuinely means a lot, and we’ll be here whenever you need support again.
Best wishes,
Eve - Marketing Manager
Having MND it was time to give the rest…
Having MND it was time to give the rest of the family a break from caring for me. This is the first experience of having a carer Debby Parker has been caring for me for the last four days. She has been absolutely outstanding and nothing has been too much trouble. I now have confidence in having excellent care for the future. Many many thanks Debby. You have made a massive difference.
21 February 2026
Unprompted review
Reply from Curam
Dear Mr Owen,
Thank you so much for letting us know about your experience, and for sharing. It means a great deal that you chose to trust us, and Debby to support you.
We’re truly glad to hear that Debby has made things easier for you all and that her care has helped you feel more confident about the future. We’ll make sure she hears how much of a difference she has made.
Thank you again for your kindness in writing this – we don’t take that trust lightly. Please reach out directly if you ever need anything in the future.
Best wishes,
Eve - Marketing Manager
Highly recommended. Our carer is a treasure
It was very easy to engage the services of a carer through Curam. Sarah has now been working for us for several weeks and we couldn't have asked for a better carer. She is 100% reliable; sensitive and caring; eager to help wherever she can; hardworking and she is friendly and cheerful. In fact she is a treasure!
20 February 2026
Unprompted review
Reply from Curam
Dear Kingsmead,
Thank you so much for your wonderful review and for sharing your experience. We’re delighted to hear that engaging a carer through Curam was easy and that Sarah has been such a perfect fit for your needs. It’s fantastic to know she’s providing reliable, compassionate care and making such a positive difference day to day.
We’ll be sure to pass your kind words on to Sarah — feedback like this means a lot to both our carers and our team. Thank you again for choosing Curam and for taking the time to share your experience.
Best wishes,
Eve - Marketing Manager
AVOID
At the request of Curam we are currently writing a lengthy complaint regarding the 5 carers in 5 months we’ve had from Curam - definitely would not recommend anyone uses this site.
Update: when we try to login to our account we are no longer able!
Because of this review
19 February 2026
Unprompted review
Reply from Curam
Hi Jacq,
Thank you for your email and for sharing your feedback regarding both the Care Professionals and our team. We’re sorry to hear that you feel this way.
Curam operates as a self-managed introductory platform, connecting clients with self-employed Care Professionals. This model is designed to give both parties choice and flexibility. Care Professionals are independent and may decide whether or not they feel able to accept or continue with a particular arrangement.
Following a full review of the history of bookings, concerns raised, and the suitability of the arrangements in place, we have concluded that our platform is not the right fit for your current requirements. For this reason, we have taken the decision to close both accounts. Our priority is to ensure that care arrangements are appropriate, safe, and sustainable for both clients and Care Professionals. Given the level and complexity of support required, a more structured agency-led or residential setting may be better suited to your needs.
We sincerely wish you and your partner the very best in securing the right ongoing support.
Yours sincerely,
Patrick Wallace
Director
Good customer service.
Good customer service if you need to contact a real person, otherwise it's easy to use the app, to pay family members carers.
10 February 2026
Reply from Curam
Hi there,
Thank you so much for taking the time to share this feedback. It’s great to hear that you find the app easy to use for paying your family members’ carers, and that when you do need to speak to someone, our customer service team has been helpful. We really appreciate your comments and will keep working to make both the app and our support even better.
Best wishes,
Eve- Marketing Manager
Reply from Curam
Dear Oladokun,
Thank you for your kind feedback! We’re really pleased to hear you were happy with the swift response and the job we carried out. If you ever need anything else, we’re here to help.
Best wishes,
Eve- Marketing Manager
Really trustworthy and excellent…
Really trustworthy and excellent services. Keep going.
29 January 2026
Unprompted review
Reply from Curam
Dear Jaya,
We’re really pleased to hear you’ve found the service trustworthy and excellent. Feedback like this means a lot to the whole team, and we’ll definitely keep striving to maintain and improve our standards.
Best wishes,
Eve - Marketing Manager
Perfect for those inexperienced at hiring a carer
I can't tell you how happy I am with the experience I got from Curam. I've never had to hire a carer before and I needed to get something arranged at short notice. Lucinda from Curam was great with me, she took time to explain how everything worked, gave me advice about process and hiring a carer in general and regularly stayed in touch to make sure everything went smoothly. I was able to get a quick shortlist of applicants and interview them within days. All of the carers on the platform that I interacted with were great, they were all really patient and understanding.
The app helped keep everything together that you need, made it super easy to hire someone with clear details about the arrangements.
And when the first carer has to withdraw unexpectedly due to illness, the team at Curam were super quick to help me get a replacement at the last minute, and quite frankly Sakhi who did took over was incredible with my Dad. I felt reassured my Dad was well looked after and Sakhi did a great job of enabling my Dad's independence and providing companionship. Both myself and my Dad were super grateful to him.
Overall, fantastic experience from the team at Curam and the carers too.
10 January 2026
Unprompted review
Reply from Curam
Dear Fran,
Thank you so much for taking the time to share this wonderful feedback about your experience with Curam, your Dad’s carers and the team.
We’re delighted to hear that Lucinda was able to support you so clearly through the process, especially as it was your first time hiring a carer and at short notice. We know how stressful that situation can feel, so it’s great to hear that her guidance, regular check‑ins and help with shortlisting and interviews made things easier for you.
It’s also lovely to hear your positive comments about the carers on the platform and that you found the app clear and convenient for keeping everything organised and confirming arrangements. We’re very sorry that your first carer had to withdraw unexpectedly due to illness, but we’re really pleased that the team were able to help you find a replacement quickly and that Sakhi made such a difference for your Dad. Hearing that he supported your Dad’s independence and provided real companionship means a lot, and we’ll make sure your kind words are passed on to both Lucinda and Sakhi.
Thank you again for trusting Curam with your Dad’s care and for sharing such a thoughtful review. If you need any further support in future, we’re always here to help.
Best wishes,
Eve- Marketing Manager
I have found Indre and Curam so…
I have found Indre and Curam so helpful, it’s not been easy for my mother-in-law to accept help, but they have made it so much easier.
21 January 2026
Reply from Curam
Dear Janie,
Thank you so much for sharing this lovely feedback about Indre and Curam. It can be a big step for someone to accept help at home, so we’re really pleased to hear they’ve helped make things easier for your mother‑in‑law and for you as a family.
Best wishes,
Eve- Marketing Manager
I would really recommend Curam
I would really recommend Curam. I was matched with an excellent carer for my mum. The whole process is very straightforward. I would recommend employing a self-employed carer through Curam rather than using an agency, as it is much better value.
20 January 2026
Reply from Curam
Dear Victoria,
Thank you so much for your lovely review and for recommending Curam. We’re delighted to hear that you were matched with an excellent carer for your mum and that you found the whole process straightforward. It’s great to know that employing a self-employed carer through Curam has offered better value for you than a traditional agency. Your feedback means a lot to us and will really help other families considering their options.
Best wishes,
Eve-Marketing Manager
Very helpful staff
Very helpful staff . I am not computer savvy but having been made aware of this a very nice lady rang me regularly to make sure things were going smoothly. This gave me confidence and I was able to ring her if I needed
I have an amazing lady looking after my father who is 100. She has the patience of a saint and we all love her because she is so kind to him even though there are difficult situations for her at times. He was in hospital last summer and the consultant told me his body was closing down and I must prepare myself for the worst so I requested he be returned home as he has a full time live in carer. This wonderful lady, Iris, has brought him back to life . She is always cheerful, positive and helpful. No one could have done more than she is doing and I thank God every day that she has come into our lives.
16 January 2026
Reply from Curam
Dear Sheila,
Thank you so much for sharing this amazing review. Reading about your father’s journey and Iris’s care is wonderful, and everyone here is deeply grateful for your 5 stars and your trust. It is great to hear that you felt supported and reassured with regular calls and someone you could always ring. Knowing that Iris has not only cared for your father at 100 but helped bring him “back to life”, with such kindness and patience in difficult moments, means the world to us. Thank you for letting Curam be part of your family’s care story.
Best wishes, Eve - Marketing Manager
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.