We have 2 carers from Curam to look after my 95yr old mother who suffered a terrible one for day and one for night Roselyn ( Rose) and Christine , I could not ask for better. They are unbelievably kin... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic professional care by Herjit S. in Birmingham. First time away from home for my wife for over night stay, since leaving hospital six years ago. Being away without the ‘normal home safety blan... See more
Company replied
I would thoroughly recommend Curran. From start to finish they provided an excellent service. The carer we selected was superb and brought great companionship to my mum while her usual companion was a... See more
Company replied
Finding the right carer for a loved one can be a minefield. A friend recommended Curam Care as my mum needed some help and support at short notice. The service provided is speedy and efficient and res... See more
Company replied
Company details
- #11 of 15 best companies in Home Help
- #12 of 16 best companies in Emergency care service
- #25 of 27 best companies in Home Care Service
- #7 of 8 best companies in Home help service agency
- #26 of 34 best companies in Mental Health Services
- #19 of 21 best companies in Aged Care
Written by the company
Curam is transforming how care is found and managed across the UK and Ireland. Find experienced, DBS-checked carers safely and quickly. With over 10,000 vetted Care Professionals, with an average of 10+ years care experience, you can find and hire carers in real time, 24/7. We’re the only UK digital care provider offering real-time care and complete end-to-end management, and our carers have already delivered over 6.5 million hours of care. Filter profiles, chat directly, and manage care in one secure place with Curam. From hourly to live-in and CQC-managed care packages, Curam gives you total choice, control, and keeps you safe when it matters most. Find a carer today 👉 www.curamcare.com or download our app 👉 https://www.curamcare.com/apps-download/client
Curam - Creating a fairer care community
Written by the company
- How does Curam work?
- 3 Simple Steps: 1) Clients sign up for free 2) Search for a suitable carer 3) Interview, hire and pay the carer. Alternatively, clients can post a job ad on our automated jobs board. The process is simple and clients only pay for the care delivered.
- We are transforming the care sector by improving the lives of both carers and their clients.
- We believe that valued carers deliver care of value. By ensuring that all of our self-employed carers earn at least the London living wage, we attract motivated, experienced carers to the platform. They are then empowered to give an excellent standard of care to you or your loved ones.
Contact info
18 Ashwin St, Dalston, , E8 3DL, London, United Kingdom
- 01387 730766
- info@curamcare.com
- curamcare.com
4.5
Excellent
612 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A care company rooted in first hand…
A care company rooted in first hand experience and making the organisational process easy at a time when many people will be negotiating the care system for the first time. Plenty of carers to choose from via online interview to help you find someone suitable. Fantastic support on the telephone from Lucinda and presumably others.
14 January 2026
Unprompted review
Reply from Curam
Dear Paul,
Thank you so much for your wonderful 5‑star review and for taking the time to share your experience. It means a great deal to hear that our understanding of care is coming through in how we support families, especially when they are navigating the system for the first time. Knowing that you found it easy to organise care and were well supported over the phone by Lucinda and the team is exactly what we hope for. Thank you for trusting Curam at such an important time.
Best wishes, Eve - Marketing Manager
The communication is brilliant and I am…
The communication is brilliant and I am updated with job availability promptly.
14 January 2026
Unprompted review
Reply from Curam
Dear Denny,
Thank you so much for taking the time to leave this lovely review and for your kind words. We’re pleased to hear you’re being updated promptly with new job opportunities. At Curam, looking after our Care Professionals is a top priority, and timely communication is a big part of that. Your feedback means a great deal to the whole team.
Best wishes,
Eve-Marketing manager
Hannah was a lovely friendly lady
Hannah was a lovely friendly lady . Felt comfortable with her straight away. Dad really liked her and felt at ease .
2 January 2026
Reply from Curam
Hi Tracey,
Thank you for your kind words. We’re so pleased to hear Hannah helped your dad feel comfortable and at ease from the start. We really appreciate you taking the time to share your experience, feedback like this means a great deal to us.
Best wishes,
Eve – Marketing Manager
Reply from Curam
Hi Wendy,
We appreciate you taking the time to leave this review. We're sorry to hear your care visit did not meet your expectations. Curam Care Professionals should be working the hours agreed upon in their service agreement, and for no less than one hour. Please get in contact with our support team at client@curamcare.com so we can help assist you further.
Best wishes,
Eve-Marketing Manager
Care for my father during the festive season
My Dad, who is 90, was fortunate to use the services of Curam Care during the festive season. Gerald, our carer, was wonderful.
His attention to detail with my Dad’s care was excellent. I would most definitely recommend the company.
30 December 2025
Reply from Curam
Hi Diane,
Thank you for taking the time to share your feedback. We’re so pleased to hear that your Dad was supported over the festive season and that Gerald provided such wonderful care. Please don’t hesitate to reach out if you need support again in the future.
Best wishes,
Eve – Marketing Manager
Extremely efficient.
Extremely efficient.
And did exactly what was asked.
Could not have asked for better
Thank you
30 December 2025
Reply from Curam
Hi Nick,
Thank you for taking the time to leave us this review. We're glad you found Curam so efficient and secured the care you needed. Please don't hesitate to reach out if you need support again in the future.
Best wishes,
Eve- Marketing Manager.
Great care
We have now had two carers from this company . Both have been great . The one at the moment is excellent, and we have had no hesitation to leave my mother-in-law in such good , capable hands . Dealing with the company has also been brilliant. We gave needed care , quite last minute at one point , and there were people available . Talking with the headquarters has been great too , and have been helpful in advising on different issues as we move forward looking after someone in our home. From the care company's that we tried to get hold of, this company were the only ones that were easy to use and quite reasonable in terms of prices etc .
I don't think we will be looking anywhere else for help if and when we need it again .
30 December 2025
Unprompted review
Reply from Curam
Hi Vienetta,
Thank you so much for taking the time to leave such a thoughtful review. We’re delighted to hear that both Care Professionals you’ve worked with have given you real peace of mind, and that you’ve felt confident leaving your mother-in-law in such capable hands.
We’re so pleased that we were able to support you at short notice when your care needs changed, and that our head office team has been helpful in advising you as you move forward. Knowing you found Curam easy to use and good value compared to other care providers truly means a lot to us. Thank you for placing your trust in Curam.
Best wishes,
Eve - Marketing Manager
Finding a carer
It was easy and stress free finding a temporarily carer for my mother.
23 December 2025
Reply from Curam
Hi Jane,
Thank you for your kind feedback. We’re delighted to hear that the process of finding temporary care for your mother was straightforward and stress-free on Curam, we’re glad we could help.
Best wishes,
Eve- Marketing Manager
Very supportive and help you to find…
Very supportive and help you to find carers, they kept me informed and the cheapest carer rates that I have seen.
23 December 2025
Reply from Curam
Hi Peter,
Thank you for taking the time to leave us this wonderful review. We’re delighted to hear that you felt supported and well informed while finding care through Curam. Offering access to trusted carers at fair, affordable rates is something we’re very proud of. Please don’t hesitate to reach out if we can help again in the future.
Best wishes,
Eve- Marketing Manager
Ease of accessibility of website
Ease of accessibility of website, availability of carers in area & selection criteria
15 December 2025
Reply from Curam
Hi there,
Thank you for taking the time to leave us this great review. Making care simple and accessible is exactly what Curam aims to do, so we’re delighted to hear that you found the website so easy to use and that the range of carers available in your area met your needs. Thank you again for your kind words.
Best wishes,
Eve, Marketing Manager
I have had a number of carers through…
I have had a number of carers through different agencies for my elderly Father and Aunt. Curate are absolutely the best.
Easy to organise, responsive and great carers. I would highly recommended them
19 December 2025
Unprompted review
Reply from Curam
Hi there,
Thank you for taking the time to leave us this wonderful review. We’re delighted to hear that you’ve had such a positive experience and that our Care Professionals stood out compared to other agencies you’ve used. Supporting families with flexible, high-quality care is exactly what Curam is here for, so we truly appreciate your recommendation.
Best wishes,
Eve-Marketing Manager
One of the 4 csrers was able to do my…
One of the 4 csrers was able to do my job and is excellent. App is not the best though.
16 December 2025
Reply from Curam
Dear Louise,
Thank you for taking the time to leave us this review. It's wonderful to hear that you found a carer able to meet your needs. If you have any issues or suggestions regarding using the app, please reach out to us at 020 3859 8970 or email us client@curamcare.com, our team are here to help.
Kind regards,
Frank Marketing Intern
The key word is “ Safeguarding “…
The absolutely thorough vetting process for carers on Curam is great for safeguarding clients.
16 December 2025
Unprompted review
Reply from Curam
Dear Doreen,
Thank you for such a positive review. At Curam, we pride ourselves on ensuring that each of our carers goes through a thorough vetting and safeguarding process, so clients can have complete confidence in the care they receive. We’re delighted to hear that this has made a positive impression and helped provide peace of mind.
Kind regards,
Frank- Marketing Intern
First overnight carer used cancelled…
First overnight carer used cancelled with 2 hours notice and no cover
9 December 2025
Reply from Curam
Dear GC,
We’re very sorry to hear that your chosen carer cancelled without providing adequate notice. This is not the service and experience we strive for at Curam, and it does not reflect the standard of service we aim to provide. Please be assured that this is not a common occurrence, and we will be looking into the situation carefully and speaking with all parties involved. In the meantime, our support team is here to help and can assist you in finding a suitable alternative carer as quickly as possible. Please don’t hesitate to contact us if you would like support, or if you have any further questions, at client@curamcare.com.
Best wishes,
The Curam Support Team
Curam is a breakthrough platform for finding carers
Curam is a fantastic platform where we have found wonderful carers and at affordable rates. We are so grateful. Thank you so much Curam!
9 December 2025
Reply from Curam
Dear Mrs Davies,
Thank you for taking the time to write such a kind review. We are delighted to hear that you had such a positive experience using Curam and you found our carers rates so affordable.
Kind regards,
Frank- Marketing Intern
Reply from Curam
Dear Jackie,
Thank you for your kind review. We are delighted to hear that everything ran smoothly and that you’ve had such a positive experience with your carer. If there’s ever anything more we can do, please don’t hesitate to reach out.
Kind regards,
Frank Marketing Intern
The carer was punctual, very kind and obviously knew what she was doing.
The carer waspunctual
23 November 2025
Reply from Curam
Dear Julia,
Thank you so much for your lovely feedback. We're delighted to hear that your carer was punctual, kind, and clearly confident in her role. Providing reliable and compassionate support is at the heart of what we do, and it’s wonderful to know this has been your experience. If there’s anything more we can help with, please don’t hesitate to reach out.
Kind regards,
Frank Marketing Intern
Reply from Curam
Dear Victoria,
Thank you so much for taking the time to share your experience. We’re delighted to hear that your carer made such a positive difference.
Providing reliable, compassionate support is exactly what we aim to achieve, and feedback like yours means a lot to us. If you need anything in the future, we’re always here to help.
Kind regards,
Frank Marketing Intern
The booking was quite straightforward
The booking was quite straightforward, this was the first time we have use this company. Met with the career he was very nice. Haven't yet booked for him to stay with my husband but definitely will when I need help..
24 November 2025
Reply from Curam
Dear Grace,
Thank you for your feedback. We’re delighted to hear that your first experience with us was positive. It’s great to know that your Curam carer made a good impression. Whenever you’re ready to arrange care for your husband, we’ll be here to support you and ensure everything goes smoothly.
Kind regards,
Frank Marketing Intern
Excellent experience
From the start dealing with Curam has been easy despite my initial reservations of doing everything remotely. I was able to find out about a possible carer living near my Mum, we exchanged some messages then chatted on the phone before arranging a face to face meeting with Mum and she agreed to have support. One month on, Mum is very pleased with carer Sally “really likes her” and it’s great to see a positive relationship building as Mum maintains her dependence with a bit of help where needed.The invoicing is done via email and I pay in advance to Curam when the session is agreed. After it’s taken place I’m asked to confirm. I’m delighted with both the system and carer.
28 November 2025
Unprompted review
Reply from Curam
Dear Cath,
Thank you so much for taking the time to share your experience. It means a great deal to us to know that the support process has felt smooth and reassuring for both you and your mum. Hearing that a trusting connection is forming and that the arrangements are working well is exactly what we hope for.
If you ever have any questions in the future please don't hesitate to get in touch.
Kind regards,
Frank Marketing intern
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.