Curate Health Reviews 

17,498
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 4,349 reviews, reviewers had a great experience with this company. Customers consistently praise the efficient overall service and the prompt delivery of their items, often noting good packaging. The ordering process is frequently described as straightforward and easy to manage. Many people highlight the helpful and responsive customer support, appreciating quick replies and a professional approach to queries. However, some customers also noted dissatisfaction with long dispatch and waiting times for their orders. A few other people also felt that communication was occasionally poor, or experienced problems with third-party delivery services, including items being left at incorrect addresses.

What people talk about most

Service

Reviewers highlight positive aspects of service, often praising its efficiency, thoroughness, and... See more

Order

Clients share ambiguous opinions on order, with many reviewers finding the ordering process easy and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and prompt delivery... See more

Customer service

Consumers find customer service to be ambiguous, with many reviewers reporting negative experiences such as... See more

Response time

Customers consistently note ambiguous experiences with response times, with many praising fast delivery,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

e have a lot of problems downloading a current picture as it won't let me use a photo from the computer i has to betaken at the time of ordering and my wife works, so has to be done at weekends. Pay... See more

Company replied

Rated 3 out of 5 stars

Due to DPD not delivering my meds on 2 days,( one of which her car was in the driveway!) I had to pay another £260 for another dosage. I understand this is not Curates fault, but a bit of discount wou... See more

Company replied

Rated 5 out of 5 stars

Straight forward ordering, questions asked helped me decide the best strength to order, No problems at all with delivery, kept update by curate and the delivery service throughout the whole proce... See more

Company replied

Rated 5 out of 5 stars

I’ve been using Curate for a while for my weight loss journey. Having done lots of research, they are the best company I’ve ever used for this type of medication. I love how there are always discount... See more

Company replied


Company details

  1. #38 of 41 best companies in Health consultant
  2. #6 of 6 best companies in Fertility Doctor
  3. #27 of 28 best companies in Women's Health Clinic

Written by the company

Curate Health offers prescription medication through their registered internet pharmacy for the treatment of weight loss. The service is fully regulated and genuine medication is dispensed from London based pharmacy.


Contact info

3.9

Great

TrustScore 4 out of 5

17k reviews

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4-star
3-star
2-star
1-star

Asks customers to review

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3.9

All reviews

(17,498)

2,963 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Warning! Scam!

Warning! Curate is running a scheme where they offer an amazing price on weight loss meds, they decline your ordered dose but keep £25 of admin and consultation fees. It’s a different process than before and their price is higher than most other pharmacies.

27 July 2026
Unprompted review
Curate Health logo

Reply from Curate Health

Hi there,

Thank you for your review.

We’ve requested further information via Trustpilot so we can look into your order details and provide you with an accurate update.

As soon as we receive your information, we’ll investigate this for you right away. Thank you for your patience.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Great service fast delivery

Great service fast delivery

24 July 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Quick and easy

Highly recommended

24 July 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Have used curate before

Have used curate before
Very efficient and thorough with all pre med checks. Fast dispatch and delivery

23 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're glad to hear about your positive experience with our pre-med checks and efficient delivery. We appreciate your kind words!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Very easy to use i have had no side…

Very easy to use i have had no side effects easy to reorder comes on time and I have lost over 3stone up to now

23 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We are so glad to hear you've had such a positive experience with our product, including the ease of use and reordering. It's wonderful to know you've seen such great results!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Very good and quick service good quick…

Very good and quick service good quick delivery very happy

23 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that you experienced very good and quick service, and that your delivery was quick. We appreciate your positive feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Amazing and smooth process

Amazing and smooth process. The Prescriber is so patient and nice on the phone. From shipping delivery is quick and service is ama5

23 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're thrilled to hear that you experienced such a smooth process! It's wonderful to know that our prescriber was patient and kind, and that your delivery was quick. Thank you for your amazing feedback!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Thorough personal service

Thorough personal service. Fast delivery. Reliable over the months.

23 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that you've experienced thorough personal service, fast delivery, and consistent reliability over the months. We truly appreciate your positive feedback!

Best,

The Curate Health Team

Rated 3 out of 5 stars

Slow processing because the order had…

Slow processing because the order had to be changed. Good delivery though once it had been dispatched.

23 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We appreciate your feedback and understand that the order modification affected processing time. We are glad to hear the delivery was good once dispatched.

Best,

The Curate Health Team

Rated 4 out of 5 stars

Delivery can be slow

Generally good service

21 July 2026
Curate Health logo

Reply from Curate Health

Hi ,

 
Thank you for your valuable feedback.

We genuinely appreciate the time and effort you have taken to review us.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Always arrives soon after order never…

Always arrives soon after order never had any problems

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're glad to hear that your orders consistently arrive quickly and that you haven't experienced any issues. Thank you for your positive feedback!

Best,

The Curate Health Team

Rated 4 out of 5 stars

I had to call several times to get my…

I had to call several times to get my order to arrive on time. Thanks to the receptionist who expedited my order. I should have received it sooner because I paid extra for shipping. I received my order 5 days later. Thanks to the receptionist.

24 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We appreciate you sharing your experience. We understand your frustration regarding the shipping delay, especially after paying for expedited service. We are glad our customer care team was able to assist you, and we are reviewing our shipping processes to prevent similar issues.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Fantastic service quick and easy to…

Fantastic service quick and easy to order delivery was in two days

24 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear that you found our service fantastic, and that ordering was quick and easy. We appreciate you letting us know your delivery arrived in two days!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Great experience and quick delivery 👌

Great experience and quick delivery 👌

24 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy you had a great experience and received quick delivery! We truly appreciate you taking the time to share your positive feedback.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Straight forward ordering and quick…

Straight forward ordering and quick delivery.
Great service!

24 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're pleased to hear that your ordering experience was straightforward and that our delivery was quick. Thank you for your positive feedback; we truly appreciate it!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Sends out reminders when you need to…

Sends out reminders when you need to reorder which is great. Very reliable and avery professional service. Would highly recommend this company.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're pleased to hear that our reorder reminders are helpful and that you find our service reliable and professional. Thank you for your strong recommendation!

Best,

The Curate Health Team

Rated 5 out of 5 stars

Great service

Great service, keep you informed of process at all times. Very easy to manage ordering and information is very helpful. Not hard to get in touch direct if there is a problem or need assistance.

23 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're delighted to hear that you appreciate our service and how we keep you informed throughout the process. It's great to know that you find ordering easy and our information helpful, and that you can easily reach us for assistance. Thank you for your positive feedback!

Best,

The Curate Health Team

Rated 1 out of 5 stars

The medication was delivered to the…

The medication was delivered to the wrong address and left in direct sunlight for an extended period. Due to concerns that it had been exposed to excessive heat, I did not feel it was safe to use and therefore disposed of it.
I contacted customer services, who advised that the medication would still be suitable for use. However, given the circumstances and the uncertainty regarding its storage conditions, I was not comfortable using it. As a result, I lost both the medication and the money I paid for it.

17 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're sorry to hear that you feel this way.

Our customer service team did provide guidance regarding the storage conditions and suitability of the medication based on the information available. However, we appreciate that you had concerns about using the product given the circumstances and understand your decision.

We're sorry that you were unhappy with the outcome and that your experience did not meet your expectations.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Ordered on Tuesday evening and arrived…

Ordered on Tuesday evening and arrived Friday morning. Great service as always!🙂

23 July 2026
Curate Health logo

Reply from Curate Health

Hi,

Thank you much for your wonderful feedback! We are absolutely delighted to hear that you had such a positive experience with your recent order and our service.

Best,

The Curate Health Team

Rated 5 out of 5 stars

Love curate been with them from start u…

Love curate been with them from start u get ur approval within a day then ur script is sent had np from start and will keep with curate fir ever x

21 July 2026
Curate Health logo

Reply from Curate Health

Hi,

We're happy to hear about your positive experience with us and appreciate your loyalty! It's wonderful to know our quick approval and script delivery have met your expectations. We value your continued support.

Best,

The Curate Health Team

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