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Rated 1 out of 5 stars

I am not happy at all with my curtain. The curtain band is damaged, it is not possible to put the hooks on the required distance. There is a hole in the curtain that is ‘repaired’ with a drop of glue.... See more

Rated 1 out of 5 stars

After waiting 9 weeks for the curtains I ordered they finally arrived today. They are absolutely awful. They are badly made, the stitching is terrible and smaller than the size asked for. Also the pic... See more

Rated 5 out of 5 stars

Excellent service! The curtains I originally booked were no longer available but they offered others and, even though the ones we then chose were more expensive, only charged us the original price. Wh... See more

Rated 1 out of 5 stars

Ordered expensive curtain and because of picture and description are totally different. And chat agents providing different information.cancelled the order within an hour as their policy full refund... See more

Company details

  1. Window treatment store

Information provided by various external sources

Curtains.com launched to turn the market on its head by reinventing the concept of shopping for curtains and interior accessories online. Our passion is to find the last piece of the lifestyle puzzle. By adding the finishing touches to any room, curtains control the lighting and atmosphere of your home. Morning and Night, you open and draw the curtains, marking the beginning and end of each day.


Contact info

1.9

Poor

TrustScore 2 out of 5

653 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great service

really happy with the service quick delivery excellent quality highly recommend

18 December 2018
Unprompted review
Rated 5 out of 5 stars

Fast delivery

Fast delivery , nice blind looks brill , would recommend , friends and family , good price to , miss s.hunt .

15 December 2018
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, my order arrived very quick, really happy with my purchase. I spotted the curtains in a shop in Ireland but were very expensive and was able to get them on Curtains.com for €150 less and free postage to Ireland, so win win for me.

11 December 2018
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing! I bought a set of 90x90 curtains for my living room. They're amazing at keeping the heat in/stopping any draught from the windows. I'll be buying another set for bedroom as they're really good as blackout curtains too! Can't believe how good they are for the price!

8 December 2018
Unprompted review
Rated 3 out of 5 stars

The curtains I chose where the right…

The curtains I chose where the right colour & measurements. Coundnt wait to put them up in our newly decorated bedroom. But the finish on the hem corners were terrible, I had to alter them my self. To make sure they hung straight. Dissapointed.

6 December 2018
Unprompted review
Curtains.com logo

Reply from Curtains.com

Apologies for the late response.

I am so sorry you were unhappy with your service and I can understand your frustration.
I do hope that in the future you will give Curtains.com another chance to provide the excellent service and product quality we aim for.

Kind regards,
Alice
Customer Support

Rated 5 out of 5 stars

if im honest

if im honest, we ordered from curtains.com because we didn't want to pay 'made for measure' prices - we would rather cut down the curtains that came ourselves. They were delivered fast and were good quality. when I need curtain stuff again. I'll look here first. thank you.

2 December 2018
Unprompted review
Rated 4 out of 5 stars

Brought two curtains

Brought two curtains, only one was delivered. This was solved very quickly and easily by emailing the company and the second curtain arrived two days later.
Curtains are lovely and fit the room perfectly.
The phone number on the emails doesn't work just rings dead!

29 November 2018
Unprompted review
Rated 5 out of 5 stars

The curtains were very good.

The curtains were as expected. Delivery was before I expected (only took 2 days). The staff at curtains.com are amazing. Marcelle is extremely knowledgeable about the products and, luckily for me, knew exactly how to order ready made curtains. The curtains were purchased for my children's new accommodation and they are super pleased with them.

16 November 2018
Unprompted review
Rated 5 out of 5 stars

Highly satisfied with curtains.

Curtains are very well made ,really perfect. There were a few problems with delivery but this was quickly sorted out by Casey who was so professional & kept me informed all through the process.

4 November 2018
Unprompted review

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