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Curtarra Reviews 344

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the elegance and beauty of the curtains and the excellent craftsmanship. Many appreciate the helpfulness of the staff and the exceptional customer service, which assists with everything from samples and measurements to order updates, making the purchasing process smooth and reassuring. However, some customers experienced issues with their orders, such as missing items or incorrect widths and lengths. A few also expressed dissatisfaction with the quality of curtain rods and hardware, finding them not up to par with the price. There were also occasional comments about long delivery times and curtains arriving without proper creasing.

What people talk about most

Product

Customers had positive experiences with product, praising the quality and craftsmanship of the curtains and... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful materials, excellent... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Customer service

People report positive experiences with customer service. Many customers highlight the helpfulness and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's helpfulness,... See more

Based on these reviews

Rated 5 out of 5 stars

Even though I had to wait about 6 weeks, the quality and elegance of the curtains I received is worth every penny. I ordered about 10 different samples, which helped me find the right type of curtain... See more

Company replied

Rated 5 out of 5 stars

The staff answered all of my questions before my purchase in regard to measuring windows, and how many inches to add beyond the window. The curtains took about 5 or 6 weeks to come, which seemed abou... See more

Company replied

Rated 5 out of 5 stars

We looked at many different velvet type drapes. Some of the others seem monochromatic, but the Curtarra , and the sample that I received, had so much depth of color. So we bit the bullet and paid a l... See more

Company replied

Rated 5 out of 5 stars

The measuring guides on the website made the process easy. Samples were large enough to evaluate color. Directions were clear for installation. Our order was missing the Bob wands. While it took sever... See more

Company replied


Company details

  1. Window treatment store
  2. Curtain Shop
  3. Curtain Maker and Retailer
  4. Homewares Shop

About Curtarra

Written by the company

Custom for you, made simple.

Curtarra—to always make custom curtains easy. Offers quality custom drapes & shades & valances for your dream home with ease.

Enjoy free shipping and the best customer service. Get your free swatches. Use the Curtarra Measurement Tool, and have no trouble measuring anymore.

Highly Customizable

Written by the company

Bespoke window treatment for you
Customize your curtain & shades and hardware on size, fabric, color, curtain head style, shade mount style, lining shade, and more.

Our Service Guarantee

Custom Window Treatment Services

Custom Window Treatment Services
  • 7x24 Customer service supported.
  • 7-20 days Made-to-Measure drapes and shades are fast delivered.
  • Free shipping on all custom-made orders.

Contact info

Promotion box for Curtarra

Free Swatches

Feel the texture and see the colors up close with up to 10 samples.

4.6

Excellent

TrustScore 4.5 out of 5

344 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars
Curtarra logo

Reply from Curtarra

Dear Tracy,

It is wonderful to hear that you are loving your new blackout curtains! We take great pride in our artisan-quality fabrics, and we are so pleased they exceeded your expectations upon arrival.

Our design and support teams strive to ensure every detail is precise before production begins, so we’re thrilled to hear that our help desk made the ordering process seamless for you.

Warmly,
The Curtarra Team

Rated 5 out of 5 stars

Love the shades!

Love the shades! The installation video was very helpful. Shades are exactly as pictured and beautiful quality. Add texture to our living room!

7 February 2026
Curtarra logo

Reply from Curtarra

Dear Louise,

Thank you for choosing Curtarra and for the glowing review! We are so pleased to hear that your new shades have added that perfect touch of texture to your living room.

We’re especially glad you found our installation videos helpful. Our goal is always to make the process as seamless as possible, living up to our 'Custom Made Easy' promise. We hope you enjoy the beautiful new look of your space for a long time to come!

Warmly,
The Curtarra Team

Rated 5 out of 5 stars

Way fast service

Way fast service. I got my free swatches from you and ordered . The curtains are beautiful installed perfect.

4 February 2026
Curtarra logo

Reply from Curtarra

Dear Bruce,

Thank you for the review! We are so glad our free swatches helped you feel confident in your selection before ordering.

Seeing everything come together with a perfect installation is exactly what we strive for at Curtarra. We’re happy we could get your custom order to you so quickly!

Warmly,
The Curtarra Team

Rated 5 out of 5 stars

VERY WELL MADE AND LOOK Great HANGING…

VERY WELL MADE AND LOOK Great HANGING UP.

3 February 2026
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Reply from Curtarra

Dear Donald,

We appreciate you taking the time to share your experience! There is nothing quite like the feeling of seeing well-made, custom curtains finally hanging up in your home. Thank you for trusting Curtarra with your window treatments.

Warmly,
The Curtarra Team

Rated 5 out of 5 stars

So beautiful

So beautiful. Love them! Thank you!

25 January 2026
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Reply from Curtarra

Dear Aundrea,

Thank you so much for your kind words! We're thrilled to hear that you love new beautiful window treatment. We appreciate your support and look forward to serving you again with your next purchase!

Best regards,
Curtarra Team

Rated 5 out of 5 stars

Quality material and workmanship

Quality material and workmanship. Curtarra is now charging $3.99 for up to 10 samples. I would be happier if $3.99 was credited to your account if you actually placed an order because of a material sample that you received.

27 January 2026
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Reply from Curtarra

Dear Barbara,

Thank you so much for your positive review! We are delighted to know that you think our product is of excellent quality and workmanship! We are very pleased that the sample was helpful to you, and thanks for your kind feedback on samples shipping fee. We will submit it to our marketing team.

Best regards,
Curtarra Team

Rated 5 out of 5 stars

Rare perfection in today's world!

The mailed sample matched the final product; the drapes arrived in perfect condition not even with a wrinkle; they were easy to install using the hooks already attached to the drapes; the product looks amazing and the delivery was fast. What more can one ask?

29 January 2026
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Reply from Curtarra

Dear Roger,

Thank you for your wonderful feedback! We're thrilled to hear that the mailed sample matched the final product and that the drapes arrived in perfect condition.
It's great to know that the installation was easy and that you love how they look. We appreciate your kind words about the fast delivery as well.
If you have any more feedback or need assistance in the future, feel free to reach out!

Best regards,
Curtarra Team

Rated 5 out of 5 stars

Beautiful look.

The drapes are even nicer in person. I like the fact that the back tab and the pleats are easy to position. It's also nice that they have the metal discs on the bottom of the drape so that it hangs to the ground very nice piece of work very pleased.

26 January 2026
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Reply from Curtarra

Dear Shirley,

Thank you so much for choosing Curtarra and for taking the time to share your experience. We are thrilled to hear that your new drapes exceeded your expectations upon arrival!

It is wonderful that you noticed the metal weights at the bottom of the panels. At Curtarra, we believe "Artisanal Quality" is found in these functional details; those discs are specifically designed to provide that elegant, architectural "drop" that helps custom curtains stand out from mass-produced options. We are also glad to hear that the back tab and pleat design made the installation and positioning process "Custom Made Easy" for you.

Best regards,

The Curtarra Team

Rated 5 out of 5 stars

I am continuing my review of 1/28/2026…

I am continuing my review of 1/28/2026 - with the ordering experience. Benita was the associate who helped me place my order. I was ordering the same curtain for a smaller window and could not enter my measurements as on another order blank. Benita was on chat with me - describing what to do next and then helping by bringing up the order filled with the measurements I had typed. She was patient and very kind with her help. I am so satisfied with the finished curtains - the work is beautiful, the fabric is very good quality, the shipping duration not as long as expected and Benita tied up the whole shopping experience with her expertise. If you need help -- may you be able to ask for her! Linda in Great Falls MT

31 January 2026
Unprompted review
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Reply from Curtarra

Dear Linda,

Thank you for returning to share the rest of your story! We are so grateful for your continued trust in Curtarra. It is wonderful to hear that the finished curtains met your expectations with their beautiful craftsmanship and high-quality fabric.

Our mission is "Custom Made Easy," and I am thrilled that Benita was there to provide the patient, expert guidance needed to navigate those tricky measurements. We pride ourselves on providing that artisanal touch not just in our sewing room, but in our customer service as well. I will certainly pass your glowing feedback along to Benita—she will be so happy to know she made your shopping experience seamless.

Welcome to the Curtarra family! We hope your new custom window treatments bring beauty to your home in Great Falls for years to come.

Best regards,

The Curtarra Team

Rated 5 out of 5 stars

Great quality curtains

Great quality curtains. The color is vibrant, and they help keep my home warm, especially during the recent ice storm.

31 January 2026
Curtarra logo

Reply from Curtarra

Dear A.M.,

Thank you so much for trusting Curtarra with your home. We are delighted to hear that your new curtains provided both vibrant color and much-needed warmth during the recent ice storm.

At Curtarra, our Artisanal Quality means we use high-density, premium fabrics designed not just for aesthetics, but for functional excellence—including superior thermal insulation to keep your space cozy in any weather. Knowing that our craftsmanship helped keep your home comfortable during such a cold snap truly warms our hearts.


Best regards,

The Curtarra Team

Rated 5 out of 5 stars

Great product and customer service

The measuring guides on the website made the process easy. Samples were large enough to evaluate color. Directions were clear for installation. Our order was missing the Bob wands. While it took several emails and extra time to receive them, George was extremely responsive and always communicating with me about the status. You can tell he is very committed to customer service. We are very happy with our purchase.

28 January 2026
Unprompted review
Curtarra logo

Reply from Curtarra

Dear Laura,

Thank you so much for choosing Curtarra and for taking the time to share your experience with us. We are thrilled to hear that you found our measuring guides and installation directions helpful—making "Custom Made Easy" is at the heart of what we do.

I’m also glad the larger fabric samples assisted you in selecting the perfect color for your home; we know how vital that tactile experience is when choosing artisan-quality window treatments.

Regarding the missing Bob wands, please accept my sincerest apologies for the oversight and the extra time it took to resolve. While we strive for perfection in every order, I am so pleased to hear that George was able to provide the responsive, committed service we pride ourselves on. I will be sure to share your kind words with him—he will be delighted to know he helped make your experience a positive one.

Welcome to the Curtarra family! We would absolutely love to see how the new curtains have transformed your space. If you’re open to it, please feel free to share a photo with us.

If you need anything else as you enjoy your new view, please don’t hesitate to reach out to us at support@curtarra.com.

Warmly,

The Curtarra Team

Rated 5 out of 5 stars

Beautiful curtains

21 January 2026
Curtarra logo

Reply from Curtarra

Dear Rainey,

Thanks for the support. We’re glad to hear you’re happy with the beautiful curtains.


Best regards,

The Curtarra Team

Rated 5 out of 5 stars

Quality Product + George (Customer Service)= WOW

George made this buying experience more than 5 stars! He answered each question showing his care + expertise.

The drapes in the front room are perfect. Oh, and I added a set in the entrance to my closet! What a stylish and elegant upgrade.

Love these folks!

3 September 2025
Unprompted review
Curtarra logo

Reply from Curtarra

Dear Mickey,

Thank you so much for your kind words! We're thrilled to hear that George provided you with such a positive buying experience. It's wonderful to know that you love the drapes in your front room and that you've found the perfect addition for your closet entrance as well.

Your satisfaction means the world to us, and we truly appreciate your support. If you have any more questions or need assistance in the future, please don't hesitate to reach out!

Best regards,
Curtarra Team

Rated 1 out of 5 stars

Still dont have it!!!

20 January 2026
Curtarra logo

Reply from Curtarra

Dear Mary,

We sincerely apologize for the delay in delivery.

We have double-checked the tracking information, and your order will be delivered tomorrow.

Our customer service team also updated the tracking time via email. Please check it.

Thank you for your patience.

Please feel free to contact us if you have any questions or concerns!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

George from the Support Team is the…

George from the Support Team is the best

If you have questions about measurements, reach out to the Curtarra Team for help. I measured and calculated the project myself and in my original order, the curtains were way too wide and the curtain rods were too short. Then I reached out to the Curtarra Team and George helped me with the measurements and design for the curtains and curtain rods. Now my living room looks beautiful and luxe, better than I expected! I'm very happy with my curtains.

26 December 2025
Unprompted review
Curtarra logo

Reply from Curtarra

Dear Lois,

Thank you so much for your feedback! We're thrilled to hear that you had a positive experience with the Curtarra Team. It’s great to know that George was able to assist you with the measurements and design, ensuring that your curtains and curtain rods fit perfectly.

We're delighted that your living room looks beautiful and luxurious, exceeding your expectations. Your satisfaction is our priority, and we appreciate your support!

Enjoy your new curtains!

The Best,
Curtarra Team

Rated 5 out of 5 stars

Great curtains for our gameroom

Great curtains for our gameroom! Especially if you’re looking to keep the light out!

19 January 2026
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Reply from Curtarra

Dear Dianne,

Thank you for your review! We're glad to hear that you love the curtains for your gameroom. It's fantastic that they are effective at keeping the light out, creating the perfect atmosphere for your space. Enjoy your gameroom!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Beautiful!!!

Beautiful!!!! Easy to order and easy to hang.

18 January 2026
Curtarra logo

Reply from Curtarra

Dear BC,

Thank you so much for your positive feedback! We’re thrilled to hear that you found the ordering process easy and that it's simple to hang. If you have any other comments or need assistance, feel free to reach out!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Easy measure easy install

Easy measure easy install. High quality product.

17 January 2026
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Reply from Curtarra

Dear Mark,

Thank you for your feedback! We're glad to hear that you found the measurements easy and the installation straightforward. It's great to know you appreciate the quality of our product. If you have any further comments or questions, don't hesitate to let us know!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Drapes are very well made and arrived…

Drapes are very well made and arrived quickly. The customer service was excellent.

17 January 2026
Curtarra logo

Reply from Curtarra

Dear Mrs paula doherty,

Thank you for your wonderful feedback! We're delighted to hear that you are satisfied with the quality of the drapes and that they arrived promptly. It's also great to know that our customer service met your expectations. If you need anything else, feel free to reach out!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

My experience was wonderful dealing…

My experience was wonderful dealing with Curtarra.
I’m a repeat customer because both times the quality of the fabric and the workmen ship was great. And the added touch the pins to hang the drapes was already in place the first time. But the plastic drapes pins was even better because they prevented me from snapping my drapes

The young lady that assisted me was very patient with me. I’m not a cp person so talking with a real person and not a machine made me comfortable placing my order.
In fact Ashley was her name and her promise that I would receive them before the holiday was great.
And there was very little wrinkles so I didn’t have to steam them before hanging.
A satisfied customer is my title. I placed 2 orders in 2025

23 January 2026
Unprompted review
Curtarra logo

Reply from Curtarra

Dear WW,

Thank you for sharing your wonderful experience with Curtarra! We’re thrilled to hear that you are a repeat customer and that both the quality of our fabric and workmanship have met your expectations.

It's great to know that the plastic drape pins made a positive difference for you. We pride ourselves on providing excellent customer service, and we’re glad Ashley was able to assist you patiently and ensure your order arrived on time.

We appreciate your feedback about the minimal wrinkles, making it easier for you to hang your drapes. Thank you for being a satisfied customer, and we look forward to serving you again in the future!

Best Regards,
Curtarra Team

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