Even though I had to wait about 6 weeks, the quality and elegance of the curtains I received is worth every penny. I ordered about 10 different samples, which helped me find the right type of curtain... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The staff answered all of my questions before my purchase in regard to measuring windows, and how many inches to add beyond the window. The curtains took about 5 or 6 weeks to come, which seemed abou... See more
Company replied
We looked at many different velvet type drapes. Some of the others seem monochromatic, but the Curtarra , and the sample that I received, had so much depth of color. So we bit the bullet and paid a l... See more
Company replied
The measuring guides on the website made the process easy. Samples were large enough to evaluate color. Directions were clear for installation. Our order was missing the Bob wands. While it took sever... See more
Company replied
Company details
About Curtarra
Written by the company
Custom for you, made simple.
Curtarra—to always make custom curtains easy. Offers quality custom drapes & shades & valances for your dream home with ease.
Enjoy free shipping and the best customer service. Get your free swatches. Use the Curtarra Measurement Tool, and have no trouble measuring anymore.
Highly Customizable
Written by the company
- Bespoke window treatment for you
- Customize your curtain & shades and hardware on size, fabric, color, curtain head style, shade mount style, lining shade, and more.
Our Service Guarantee
Custom Window Treatment Services
- 7x24 Customer service supported.
- 7-20 days Made-to-Measure drapes and shades are fast delivered.
- Free shipping on all custom-made orders.
Contact info
16192 Coastal Highway, 19958, Lewes, United States
- +1 (909) 616-1816
- support@curtarra.com
- curtarra.com
Free Swatches
4.6
Excellent
344 reviews
Replied to 92% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Curtarra
Dear Anthony,
Thank you so much for your wonderful feedback on CURTARRA.
We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!
Best Regards,
Curtarra Team
Absolutely gorgeous curtains
Absolutely gorgeous curtains. This was our first experience with Curtarra and they did not disappoint! The look to our master bedroom is elegant, peaceful and simply beautiful. Exceptional quality in the craftsmanship and fabric.
21 August 2025
Reply from Curtarra
Dear Joni,
Thank you so much for your wonderful feedback on CURTARRA.
We're thrilled to hear that you had a positive first experience with Curtarra. It's fantastic to know that our curtains have transformed your master bedroom into an elegant and peaceful space.
We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!
Best Regards,
Curtarra Team
Reply from Curtarra
Dear Caron,
Thank you so much for your wonderful feedback on the curtains, and glad to hear that the size and fabric are great.
We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!
Best Regards,
Curtarra Team
Quality of curtains are outstanding!
Quality of curtains are outstanding!
First of all, I would recommend ordering sample swatches so you can see the colors in your room and with your different lighting. This gave me peace of mind when placing such a large order.
We needed lined curtains for our sliding doors to keep out the morning heat, and these curtains far exceeded our expectations. The swatch helped us pick the perfect color, and the thermal lining is very good quality.
Couldn’t be happier with the purchase!
12 August 2025
Reply from Curtarra
Dear Rhonda,
Thank you so much for your wonderful feedback on the customer curtains, and glad to hear that your sliding door curtain is great.
We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!
Best Regards,
Curtarra Team
Great website to order etc ….however my…
Great website to order etc ….however my order is sitting waiting for custom clearance for over a week ..not sure when I will get them but based on my experience you should plan on delivery of at least 4 weeks
25 October 2025
Unprompted review
Reply from Curtarra
Dear Bernie,
Thank you so much for your wonderful feedback on CURTARRA.
Thank you very much for taking the time to share your feedback. We are pleased to hear that you found our website ordering process "Great", but we sincerely apologize for the significant frustration and inconvenience caused by the prolonged customs clearance delay.
We understand that while international customs processes can sometimes cause unavoidable holdups beyond our direct control, this does not change the negative impact on your shopping experience.
Urgent Inquiry: We have already initiated an urgent inquiry with our shipping carrier and customs broker to get the precise status of your order and its expected release time.
Dedicated Follow-Up: We will notify you personally and immediately via email or private message as soon as we receive a concrete update, hopefully within the next 24 hours.
Thank you again for bringing this to our attention. Your honest review helps us improve our global service.
We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!
Best Regards,
Curtarra Team
Best customer service
Best customer service! They worked with me until I was totally happy. My patio curtain is beautiful--very well made and material is good quality.
3 March 2025
Reply from Curtarra
Dear Sandra,
Thank you so much for your wonderful feedback on the customer service, and glad to hear that your patio curtain is beautiful..
We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!
Best Regards,
Curtarra Team
Very nice curtains
Very nice curtains. I very much appreciate the pleasant surprise that the drapery hooks were included and already in place. A nice extra detail for these exceptionally beautiful curtains.
22 October 2025
Reply from Curtarra
Dear Mari,
Thank you so much for your wonderful feedback on the installed hooks on the drapes.
We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!
Best Regards,
Curtarra Team
Quality makes the product beautiful
The order and delivery was about 2 weeks. At first I thought it was a longer than expected time but with triple pleats and the lining I can understand the time needed. The pleating and material is wonderful. I tell everyone how I appreciate the great job they did. Oh and the fabric is so nice and great quality..My room is so pretty now. I plan on doing two other rooms and know I will order with confidence. Lastly don't forget the great option to order the correct rods. That was a great addition and shouldn't be missed to make the curtains hang just right.
2 September 2025
Reply from Curtarra
Dear Karen,
Thank you so much for your wonderful feedback on the beautiful curtains and the high-quality fabric.
We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!
Best Regards,
Curtarra Team
Fabulous beautiful curtains
Fabulous beautiful curtains.
Great customer service when there was a delivery problem
1 September 2025
Reply from Curtarra
Dear Trish,
Thank you so much for your wonderful feedback on the Beautiful curtains and customer service.
We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!
Best Regards,
Curtarra Team
I ordered my first set a little…
I ordered my first set a little blindly-they didn’t work but the second go around I ordered samples first and ended up with the most beautiful curtains!! Everyone comments on them! My best friend took the first set and they worked perfectly for her! Win win!!
10 July 2025
Reply from Curtarra
Dear Lisa,
Thank you so much for your wonderful feedback on the custom curtains. I'm glad to hear the samples were helpful and that the first set of curtains was a success for your friend.
We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!
Best Regards,
Curtarra Team
Reply from Curtarra
Dear Barbara,
Thank you so much for your wonderful feedback on the quality.
We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!
Best Regards,
Curtarra Team
The agent listened
The agent listened to my complaint and worked with me to my satisfaction. I now feel like this company has a lot of integrity and care for there customers.
18 October 2025
Reply from Curtarra
Dear Andres,
Thank you so much for your wonderful feedback on the Customer Service Agent.
We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!
Best Regards,
Curtarra Team
Reply from Curtarra
Dear Debbie,
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a great customer service experience with CURTARRA.
We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!
Best Regards,
Curtarra Team
Lovely curtains, great experience
I’m very happy with my curtain purchasing experience with Curtarra. Measuring to order was easy with lots of “how-tos” provided on the website. The curtains arrived quickly and were well packaged, protecting them from damage that occurred to the shipping box. The curtains I ordered are beautiful and look exactly as described on the website; the quality of the fabric is nice, and the lining is just right. I’m looking forward to having these curtains in my home for years to come. I would definitely recommend Curtarra to anyone who’s looking to purchase custom curtains. I’m glad I found them!
10 October 2025
Reply from Curtarra
Dear Carrie,
Thank you so much for your wonderful feedback on the CURTARRA! We're thrilled to hear that you love the curtains and have a great experience.
We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!
Best Regards,
Curtarra Team
Beautiful fabrics
This is my 3rd order with Curtarra. I've used the chat to help with measurements. Each time, the person walks me through it to ensure they are correct. Although the shipping quote is 10-20 days from time of order, each order has arrived earlier than expected.
I just love the fabric. The designs, weight and choices are great. The free swatches are also helpful.
26 September 2025
Reply from Curtarra
Dear Jeanni,
Thank you so much for your wonderful feedback on the CURTARRA! We're thrilled to hear that you love the fabric, and the free swatches help.
We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!
Best Regards,
Curtarra Team
Reply from Curtarra
Dear Anthony,
Dear Anthony,
Thank you for your feedback regarding the curtain rings. We understand that the rings have a 1.6-inch inner diameter and may not fit a 1.5-inch curtain rod properly (they can pass through but may not open smoothly). We appreciate your input and will consider it for future product improvements. If you have any further questions or need assistance, please let us know!
Best regards,
Curtarra Support Team
Alex semi-sheer drapes
I ordered these drapes in White for a client. I chose the unlined version and they could not have been better. They have a dreamy sheen and a lovely drape.
1 October 2025
Reply from Curtarra
Dear Sheena,
Thank you so much for your wonderful feedback on the Alex semi-sheer drapes! We're thrilled to hear that the unlined version in white met your expectations and that you love the dreamy sheen and lovely drape.
We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!
Best Regards,
Curtarra Team
Just perfect
Just perfect! From inquiry, to options, recommendations, ordering, support, shipment, and final product. Oh yeah, and the price. Perfect!!
6 October 2025
Unprompted review
Reply from Curtarra
Dear Michael,
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a perfect experience with us from start to finish.
We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!
Best Regards,
Curtarra Team
The curtains are exactly what we…
The curtains are exactly what we expected. Ordering was very easy to understand. The quality is excellent.
3 October 2025
Reply from Curtarra
Dear Linh,
Thank you for your purchase and recognition of our custom-made curtains.
We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!
Best Regards,
Curtarra Team
Quality, above expectations, beautiful!
I am impressed and delighted with the quality and beauty of the pillow covers I purchased. The fabric is luscious, I appreciate the quality zipper, the beautifully executed finish on the edges and especially the gorgeous color i could not find anywhere else! I am so happy with the results!
Customer care was very nice and responsive to my questions. I highly recommend this company and I would buy from them again without reservation.
4 October 2025
Reply from Curtarra
Dear Cheryl,
Thank you for your purchase and recognition of our custom-made pillow covers.
We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!
Best Regards,
Curtarra Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.