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Curtarra Reviews 344

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the elegance and beauty of the curtains and the excellent craftsmanship. Many appreciate the helpfulness of the staff and the exceptional customer service, which assists with everything from samples and measurements to order updates, making the purchasing process smooth and reassuring. However, some customers experienced issues with their orders, such as missing items or incorrect widths and lengths. A few also expressed dissatisfaction with the quality of curtain rods and hardware, finding them not up to par with the price. There were also occasional comments about long delivery times and curtains arriving without proper creasing.

What people talk about most

Product

Customers had positive experiences with product, praising the quality and craftsmanship of the curtains and... See more

Quality

Customers consistently note positive experiences with quality, praising the beautiful materials, excellent... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease of... See more

Customer service

People report positive experiences with customer service. Many customers highlight the helpfulness and... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's helpfulness,... See more

Based on these reviews

Rated 5 out of 5 stars

Even though I had to wait about 6 weeks, the quality and elegance of the curtains I received is worth every penny. I ordered about 10 different samples, which helped me find the right type of curtain... See more

Company replied

Rated 5 out of 5 stars

The staff answered all of my questions before my purchase in regard to measuring windows, and how many inches to add beyond the window. The curtains took about 5 or 6 weeks to come, which seemed abou... See more

Company replied

Rated 5 out of 5 stars

We looked at many different velvet type drapes. Some of the others seem monochromatic, but the Curtarra , and the sample that I received, had so much depth of color. So we bit the bullet and paid a l... See more

Company replied

Rated 5 out of 5 stars

The measuring guides on the website made the process easy. Samples were large enough to evaluate color. Directions were clear for installation. Our order was missing the Bob wands. While it took sever... See more

Company replied


Company details

  1. Window treatment store
  2. Curtain Shop
  3. Curtain Maker and Retailer
  4. Homewares Shop

About Curtarra

Written by the company

Custom for you, made simple.

Curtarra—to always make custom curtains easy. Offers quality custom drapes & shades & valances for your dream home with ease.

Enjoy free shipping and the best customer service. Get your free swatches. Use the Curtarra Measurement Tool, and have no trouble measuring anymore.

Highly Customizable

Written by the company

Bespoke window treatment for you
Customize your curtain & shades and hardware on size, fabric, color, curtain head style, shade mount style, lining shade, and more.

Our Service Guarantee

Custom Window Treatment Services

Custom Window Treatment Services
  • 7x24 Customer service supported.
  • 7-20 days Made-to-Measure drapes and shades are fast delivered.
  • Free shipping on all custom-made orders.

Contact info

Promotion box for Curtarra

Free Swatches

Feel the texture and see the colors up close with up to 10 samples.

4.6

Excellent

TrustScore 4.5 out of 5

344 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

The ability to specify my measurements…

The ability to specify my measurements which most companies do not carry. I emailed them regarding the delivery date. I quickly received a very nice response from their customer service. They gave me time frame and the curtains were delivered shortly after. I would definitely order again! Thank you.

12 November 2025
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Reply from Curtarra

Dear Kathy,

Thank you so much for your wonderful feedback on CURTARRA.

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Love my curtains!

10 November 2025
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Reply from Curtarra

Dear Jeanette,

Thank you so much for your wonderful feedback on CURTARRA.
We are delighted to hear that you love your new curtains.

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Excellent help.

They made everything right when we had a problem with the curtain rod. They are helpful. Respectful of the customer and they work with you. We love the curtain and the rod choice we picked. I would order from them again.

25 August 2025
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Reply from Curtarra

Dear Betty,

Thank you so much for your wonderful feedback on CURTARRA.
We are delighted to hear that our service team was helpful to you.

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

AMAZING quality!

AMAZING quality!

2 November 2025
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Reply from Curtarra

Dear Tracey,

Thank you so much for your wonderful feedback on CURTARRA.
So glad the curtain quality surprised you.

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Quick turn around

9 November 2025
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Reply from Curtarra

Dear Deborah,

Thank you so much for your wonderful feedback on CURTARRA.


We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

My new curtain is spectacular!

I've lived in this house for a year and a half, wondering the whole time what to do to cover our large doorwall (besides the existing 30 year old vertical blinds!). I finally settled on a semi-sheer curtain. I ordered samples, used the measuring tool, and today we hung the new curtain and it's even better than I expected! The Ella fabric has a lovely sheen and is much nicer than the sample led me to expect. And I LOVE the adjustable hooks!I would not hesitate to recommend Curtarra to my friends

19 September 2025
Unprompted review
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Reply from Curtarra

Dear Laurie,

Thank you so much for your wonderful feedback on CURTARRA.
We're delighted to hear that the ELLA SEMI-SHEER CURTAINS work great in your doorwall.

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

6 Stars!

Fantastic!! I have very high standards and could not be more delighted to post this review. I purchased the Gary Linen Look 100% Blackout Roman Shades with motorized control, blackout lining with interior mount for our nursery and they look and function fabulously! They look and feel like designer shades, but at half the cost! We have received so many compliments on them. The customer support team was extremely responsive and helpful. They helped confirm measurements, installation requirements, provided updates on tracking information, and shared installation videos. For customer service by email, there was one dedicated contact person, which I really appreciated because he had the entire history of our conversation.
We love these shades so much that we just purchased the same shades for our primary bedroom to replace designer floor-to-ceiling drapes we purchased ~5 years ago that are starting to show their age and aren't as easy to use due to the cord operation (vs the motorized option we now have with our Curtarra shades for the nursery). We can't wait for our Curtarra shades to arrive for our bedroom!

5 November 2025
Unprompted review
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Reply from Curtarra

Dear Nicole,

Thank you so much for your wonderful feedback on CURTARRA.
We're delighted to hear that our support team's service is wonderful and that the Gary blackout motorized shades work great in your nursery.

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Wonderful to work with & my curtains are beautiful

Wonderful to work with, as FedEx damaged my box. They helped me work through it immediately and got a replacement order to me fast. The product is also wonderfully made. Highly recommend

13 October 2025
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Reply from Curtarra

Dear Felicia,

Thank you so much for your wonderful feedback on CURTARRA.
We're delighted to hear that our after-sales service is wonderful.

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

It was easy for me to use the Curtarra…

It was easy for me to use the Curtarra site to see what is offered and how to order fabric swatches so that I could make the best choice for my home. Swatches were received quickly.

12 October 2025
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Reply from Curtarra

Dear Susan,

Thank you so much for your wonderful feedback on CURTARRA.
We're delighted to hear that the free swatches were delivered quickly and helped you a lot in choosing the curtain fabric.

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Very happy

We're really pleased with our new curtains. They fit perfectly and look great.

21 October 2025
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Reply from Curtarra

Dear Louise,

Thank you so much for your wonderful feedback on CURTARRA.
We're delighted to hear that your new bespoke curtain fits perfectly and looks great in your home.

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Great Quality at An Affordable Price

I used the design suggestions, ordered fabric samples and utilized the measuring tools provided online and found it to all be very user friendly. Ordering and receiving went very smoothly as well. I am very happy with the product!

26 October 2025
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Reply from Curtarra

Dear Lisa,

Thank you so much for your wonderful feedback on CURTARRA.
We're delighted to hear that you got a great shopping experience at an affordable price.

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Customizable and great customer service!

Easy to order. Could accommodate the unusual sizing of my windows. And the customer service was impeccable!! The blinds were easy to install and look great too! Super happy!

1 November 2025
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Reply from Curtarra

Dear Bekah,

Thank you so much for your wonderful feedback on CURTARRA.
We're delighted to hear that our online store is easy to order and the customer support team and custom-made blinds bring you a great experience.

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

My original order was incorrect but…

My original order was incorrect but Curtarra handled it quickly and I reordered the correct size. Thank you for your quick response. The curtains are beautiful and I look forward to receiving my order.

3 November 2025
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Reply from Curtarra

Dear Beverly,

Thank you so much for your wonderful feedback on CURTARRA.
We're delighted to hear that our customer support team brings you a great experience.

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

This couldn’t have been easier

This couldn’t have been easier! They are perfect!!!

2 November 2025
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Reply from Curtarra

Dear Paula,

Thank you so much for your wonderful feedback on CURTARRA.
We're delighted to hear that our website is easy for you.

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Personal support

Being able to get support and address concerns with an actual person and not an AI bot was amazing! I felt at ease ordering such an big item online this way.

18 October 2025
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Reply from Curtarra

Dear Bonnie C. Stewart,

Thank you so much for your wonderful feedback on CURTARRA.
We're delighted to hear that our customer support team brings you a great experience.
Offering support directly with a real person, rather than an AI bot, is exactly the level of personal attention we strive to provide.

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Outstanding customer serviceI

I really appreciated talking to a live person and being able to get color swatches really helped me choose the right color. Thanks again

25 October 2025
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Reply from Curtarra

Dear Bonnie,

Thank you so much for your wonderful feedback on CURTARRA.
We're delighted to hear that our customer service and free swatch have been of great assistance to you.

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 1 out of 5 stars

Too sheer for a bathroom window.

Too sheer for a bathroom window.

25 October 2025
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Reply from Curtarra

Dear Kathleen,

Thank you so much for your feedback on CURTARRA. We're sorry to hear that the sheer does not meet your needs, and for keeping privacy, the white lining is recommended. We will carefully consider your feedback and work to improve our products to provide better experiences for our customers.

Thank you again for your valuable feedback, and we will continue to strive to provide you with satisfactory service.

Wishing you all the best!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Items exactly what I ordered

Items exactly what I ordered! Very pleased. Took a while to get but were custom made so all good😊

1 November 2025
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Reply from Curtarra

Dear Linda,

Thank you so much for your wonderful feedback on CURTARRA.

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

High Quality Custom Shades- 100% recommend.

I live in a rental and wanted to spruce up my old sad space. I came across Curtarra on Pinterest and I decided to order the Alfred custom Roman shades.

Measuring was a breeze, they arrived within 3 weeks, the quality of the shades are fantastic, and the install was simple. I was concerned the measuring instructions might not be correct, but they were perfect.

I didn’t think custom shades could be this inexpensive, look this good, and be so easy to order & install. I’m taking advantage of their Black Friday sale and buying them for my entire house.

I’m a 100% satisfied customer & recommend them to all my girlfriends. Highly recommend this company.

30 October 2025
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Reply from Curtarra

Dear Kat,

Thank you so much for your wonderful feedback on CURTARRA.
We're thrilled to hear that you had a positive experience with Alfred Stripe Roman Shades.

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!

Best Regards,
Curtarra Team

Rated 5 out of 5 stars

Have ordered 3 times for curtains and…

Have ordered 3 times for curtains and they have all been the perfect size, perfect color and outstanding workmanship.

1 August 2025
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Reply from Curtarra

Dear Theresa,

Thank you so much for your wonderful feedback on CURTARRA.
We're thrilled to hear that you had a positive experience with Curtarra in all three orders.

We value your support and trust. Your satisfaction is our driving force. We will continue to work hard, and Curtarra will always provide you with quality products and perfect customer service. If you have any questions or require assistance, please don't hesitate to contact us. Thank you!

Best Regards,
Curtarra Team

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