Ordered a Pink Floyd whiskey glass as a gift. Email received as confirmation but no updates on expected delivery. Emailed "Customer Services" for an update and the Email bounced back. Ordered in Novem... See more
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placed an order through shopify. got the confirmation. waited about 2 weeks for any form of notice of shipment etc. nothing. clicked link supplied with order confirmation and got a "the link you fo... See more
Made a purchase. Never received parcel tracking, neither an email notifying me about the shipment. All my emails went completely ignored. Thank God I paid with PayPal just to be careful (my spider-sen... See more
Placed an order nearly a month ago, received order confirmation but no order number, no tracking information. Have tried to email them but the customer service email isn't valid. So my hard earned mo... See more
1.4
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44 reviews
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Absolutely shocking experience
Absolutely shocking experience. Purchased an item (Broadway Musicals Monopoly 'Collectors Edition' online from them via the 'Shop' app. I have, therefore, got proof that the item was purchased on there. It provided a contact email, as well as their own shop email address so I thought that was more than quality service. I was wrong. The email for the individual contact it turns out doesnt reply to you neither does the shop on emailing them. My issue is that I haven't received any responses from numerous emails I've sent to both emails about the item purchased. I simply want to know when I am to receive this because it's a Christmas present for my Son. It's impossible to get a reply from them. There was, interestingly, no phone number on the website. Therefore I have got in touch with my bank to request a full refund. I am disgusted by their service and lack of (or at least willing) response. I need the public to know they are seemingly a scam, in case someone else has fallen for it like I did
7 November 2025
Unprompted review
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