Amazing family run local business. Can not rate this business high enough. From beginning to end great friendly service. Nothing was too much trouble. No over selling like have had with other flooring... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Cutwise Flooring fitted a carpet on our stairs and landing on 18 August 2025. From choosing our carpet with Kim in the shop, expertise of Martin and Rene’ measuring up - all ended in an excellent job... See more
Company replied
Great service and installation. Arrived on time, friendly and professional installer, did a quality lino install in a small fiddly bathroom space. The results were excellent and at a good price. We ar... See more
Company replied
A job well executed, and a pleasure to buy from Cutwise. The shop staff were very knowledgeable and advised us well on what would be best to meet our requirements. The measurement visit was quick and... See more
Company replied
Company details
- #27 of 39 best companies in Flooring contractor
- #4 of 4 best companies in Carpet Fitter
- #19 of 31 best companies in Carpet Retail Shop
- #39 of 84 best companies in Flooring Shop
- #12 of 34 best companies in Wood and laminate flooring supplier
Written by the company
Carpet and flooring retailers based in Charminster, Bournemouth. Martin and René have an extensive history in flooring with 20+ years of experience in the industry each, bringing a personal, professional and quality service to our customers. Our fitters have 20-30 years experience in the industry fitting hundreds of properties all throughout the South Coast. Together we achieve top notch results. Best carpets, best installation, best service and most professional flooring installer and flooring supplier in Bournemouth to residential, commercial and healthcare spaces. Accountable and Trustworthy.
Contact info
39 Charminster Avenue, BH9 1RR, Bournemouth, United Kingdom
- 01202524052
- sales@cutwiseflooring.co.uk
- cutwiseflooring.co.uk
4.7
Excellent
51 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The care and attention to ensure that I…
The care and attention to ensure that I was fully informed of each stage of choice, installation and ancillary matters ( floor care, door trimming etc etc)
12 September 2025
Reply from Cutwise Flooring
Thank you for your kind words. :)
- The Cutwise Team
A Successful Experience
A friendly business approach, which gave me an excellent feeling of relaxation. This helped me decide to agree to have my carpet purchased and fitted in my sunlounger.
I am more than pleased with the professional result.
Thank you very much.
3 September 2025
Reply from Cutwise Flooring
Thank you for your kind words! We're so glad you felt relaxed and happy with the process — and even more pleased that you love the result. Enjoy your new sunlounger carpet!
- The Cutwise Team
Nothing was to much trouble very left…
Nothing was to much trouble very left the place very clean and tidy .have done my whole home will also be doing my kitchen and well very happy .
6 September 2025
Reply from Cutwise Flooring
Thank you for your lovely feedback! We’re so pleased you’re happy with the work and look forward to helping with your kitchen soon.
-The Cutwise Team
Really happy to have chosen you!
Really happy to have chosen you!
Amazing service and really caring.
Job done beautifully.
1 September 2025
Reply from Cutwise Flooring
Thank you for your review. We’re glad to hear you’re pleased.
- The Cutwise Team
Excellent service
We found everyone at Cutwise friendly, helpful and knowledgeable.
Extremely happy with the work when it was completed.
Overall an excellent service, we wouldn't hesitate to use Cutwise again.
22 August 2025
Reply from Cutwise Flooring
Thank you so much for your wonderful feedback! 🌟
We’re delighted to hear you had such a positive experience with our team and that you’re happy with the completed work. It means a lot to know you’d choose Cutwise again, and we truly appreciate your trust in us. We look forward to working with you in the future!
-The Cutwise Team
Friendly and helpful team
With such a vast array of carpets for sale Cutwise knew the questions to ask to find the perfect carpets for us at a reasonable price. Always friendly and helpful, good communication and we are very pleased with the end result. We will definitely use again and recommend to all our friends.
12 August 2025
Reply from Cutwise Flooring
Thank you for your kind words! We’re so pleased you’re happy with your carpets and our service. We look forward to helping you again and appreciate your recommendations!
- The Cutwise Team
Satisfied Customers. CutwiseFlooring fitted a carpet on our…
Cutwise Flooring fitted a carpet on our stairs and landing on 18 August 2025. From choosing our carpet with Kim in the shop, expertise of Martin and Rene’ measuring up - all ended in an excellent job. The carpet-fitters were efficient and left everything clean and tidy. A great result from start to finish. We wouldn’t hesitate recommending this wonderful family firm. We are very satisfactory customers.
19 August 2025
Reply from Cutwise Flooring
Thank you for your lovely review! We’re so pleased you’re happy with your new carpet and the service from start to finish. Your recommendation is greatly appreciated!
- The Cutwise Team
Really nice family company
Really nice family company. Very happy with my purchase. Happy to recommend them.
7 August 2025
Reply from Cutwise Flooring
Thank you for your kind review and recommendation. We’re so pleased you’re happy with your purchase and appreciate your support.
- The Cutwise Team
Really love this company
Really love this company ! The staff are absolutely 💯 amazing and extremely freindly and highly professional! They asked what I wanted.. I said you pick ! And what an incredible job they did xx thank you from lee at midwood avenue ❤️
7 August 2025
Reply from Cutwise Flooring
Thank you for your kind words! We’re delighted you enjoyed your experience and are glad you trusted us to choose for you. We look forward to welcoming you back soon.
- The Cutwise Team
Very happy customer
This is the 3rd time using Cutwise for carpets and my kitchen floor. Very happy with the service they provided and won't go anywhere else now. Thank you
31 July 2025
Reply from Cutwise Flooring
Thank you for choosing us again! We’re so pleased you’re happy with your carpets and kitchen floor, and we truly value your trust and loyalty.
-The Cutwise Team
Reply from Cutwise Flooring
Thank you for your loyalty and kind words! We’re thrilled to have been your go-to for so many years and look forward to continuing to provide the same great service.
- The Cutwise Team
Great service, great result
Every interaction top notch. Helpful team, even after I messed them around on dates (three times) and great end result.
14 July 2025
Reply from Cutwise Flooring
Thank you for the lovely review! We're so glad you’re happy with the service and the final result. Don’t worry at all about the date changes — we understand things happen, and it was a pleasure working with you. If you need anything in the future, we’re always here to help!
- The Cutwise Team
Very knowledgeable and helpful
Very knowledgeable and helpful.
There's the personal touch and going that bit extra that I appreciated.
Rene was very kind and reassuring after my home got flooded, and I had to take up the old carpets.
The new carpets and LVT laid by them look beautiful. Very nicely laid. Thank you.
24 June 2025
Reply from Cutwise Flooring
Thank you so much for your kind words! We're truly glad we could help during such a difficult time. Rene will be especially happy to hear your appreciation—she takes great pride in making sure every customer feels supported and cared for. It’s wonderful to know you’re happy with your new carpets and LVT! If you ever need anything in the future, we’re always here to help.
- The Cutwise Team
Always professional but friendly
Always professional but friendly, prompt, advise on all options and under flooring needs, prices great, fitters get the work completed efficiently and with care for brilliant results
3 July 2025
Reply from Cutwise Flooring
Thank you so much for your kind words! We're thrilled to hear you found our team professional, friendly, and helpful throughout the process. It's great to know the advice, pricing, and fitting service all met your expectations. We’ll be sure to pass your compliments on to the fitters as well—they take real pride in their work. Thanks again for choosing us!
- The Cutwise Team
Very professional & friendly.
3 July 2025
Reply from Cutwise Flooring
Thank you so much for your kind words! We're glad to hear you found our service professional and friendly. Looking forward to assisting you again!
An amazing experience
We had our hallway and lounge done by the team at cutwise
Its been a fabulous experience from start to finish .
We chose to have it done whilst we were away, this was the best thing ever, oning home to a lovely new lounge flooring and hallway
23 June 2025
Reply from Cutwise Flooring
Thank you so much for your lovely review! We're thrilled to hear you had such a positive experience with us and that you came home to a beautiful new hallway and lounge flooring. It was a pleasure working on your project, and we're so glad we could help make the transformation smooth and stress-free while you were away.
Best regards,
The Cutwise Team
Great service and good price
We had 3 rooms, 2 landings and 2 staircases re carpeted. Martin and team gave good advice on carpet choices along with a competitive quote.
The fitting team did a great job and were respectful of the property (which we had just had redecorated).
All in all a great service.
13 June 2025
Reply from Cutwise Flooring
Thank you so much for your kind review! We're really pleased to hear you're happy with the service, advice, and fitting. It was a pleasure working on your project, and we’re glad the team could help bring the final touches to your newly redecorated home. If you ever need anything in the future, we’re always here to help!
Very pleased with after service
Very pleased with after service. My doors didn’t open/close after carpet fitted - probs due to underlay - but they sorted it out straight away. Very hands on. Very communicative . Their quote was lower than competitors but still gave a five star service. Would recommend them to friends for sure.
4 June 2025
Reply from Cutwise Flooring
Thank you so much for your feedback! We’re really glad we could get the door issue sorted quickly for you. Sometimes those little things pop up after carpet fitting, but we’re always happy to help. It means a lot to hear you felt the service stayed five-star throughout, and we truly appreciate the recommendation. Thanks again for choosing us!
— Martin, Rene & the team
Brillaint service!
Martin, Rene and their team are absolutely brilliant. They know their products really well and have great ideas to help find what you want. Even for a particularly difficult to please customer like me, they showed endless patience and sourced the products I wanted without fuss. We experienced delays from decorators and suppliers but nothing was too much bother for them. Honestly can't recommend them highly enough!
3 June 2025
Reply from Cutwise Flooring
Thank you so much for your kind words! It was truly a pleasure working with you. We're really glad you knew exactly what you wanted—it made our job easier, not harder! Sometimes the journey takes a little time, but your patience and clarity helped us get there smoothly. We’re so happy we could deliver what you had in mind, and we really appreciate your trust throughout the process. Wishing you all the best, and thank you again for the lovely review!
— Martin, Rene & the team
Reply from Cutwise Flooring
Thank you Cathy :)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.