CVP.com - Studley Reviews 302

TrustScore 5 out of 5

4.8

Priory Mill, Castle Road, B80 7AA Studley, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

What an incredible team! From Sharon in customer service to meeting Mat, one of the engineers at their HQ, and then the God send that is Angela. Everyone was completely down to earth and honestly... See more

Rated 5 out of 5 stars

Was looking for a support for a wildlife camera and having identified a suitable model, CVP came up on a comparison site, Cheaper than Amazon. dispatched quickly with tracking info and delivered in a... See more

Rated 4 out of 5 stars

There were no issues with payment, the tracking number was provided straight away, and the item arrived perfectly on time, looking exactly as described. Unfortunately, that deadcat completely fai... See more

Rated 5 out of 5 stars

I've now ordered from CVP multiple times and without fail all of my equipment / orders were delivered on time without any damage or any items missing from boxes. I've also been finding myself making t... See more


Company details

  1. #18 of 41 best companies in Photography shop
  2. #3 of 6 best companies in Camera repair shop
  3. #15 of 39 best companies in Camera shop
  4. #1 of 2 best companies in Cinema equipment supplier
  5. #1 of 1 best companies in Video camera repair service
  6. #1 of 1 best companies in Video equipment repair service

About CVP.com - Studley

Written by the company

For more than 30 years, CVP has been one of the leading Broadcast and Professional video solutions providers in the United Kingdom and Europe, with a comprehensive UK and EU sales and support infrastructure.

The company prides itself on maintaining close relationships with key manufacturers such as ARRI, Sony, RED and Canon, and uses its unrivalled experience to listen to customers, understand their needs and deliver the right solution with first class service.

CVP Group offers creative consultation, sales advice, technical service provision and training.

  • Secure payments worldwide
  • Technical advice with CVP Care
  • Award winning product repairs
  • Free returns within 30 days
  • Free UK delivery on orders over £100
  • Free shipping on selected EU orders over €1,000
  • Price match on most products
  • Duty and VAT Free

You're in safe hands with CVP

Deals & Offers

Used & Ex-Demo

Events

Contact us

Help Center

Discover our Cameras

Discover our Lenses

Discover our Accessories

Discover our Audio

Discover our Used & Ex-Demo


Contact info

  • Priory Mill, Castle Road, B80 7AA, Studley, England, United Kingdom

  • +44 1527 854 222

4.8

Excellent

TrustScore 5 out of 5

302 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(302)

674 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service again from CVP.

Great service again from CVP.
Thank you very much.

21 November 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi Robert,

Many thanks for buying your Rode Wireless Pro from CVP and for taking the time to leave us a positive/5* service review.

It's good to know that you experienced great service when ordering with us again!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Great experience

Great experience - as always!

21 November 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi David,

Many thanks for buying your CoreSWX items from CVP and for taking the time to leave us a positive/5* service review.

It's good to know that your overall experience whilst ordering with us was great!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Super Extremely surprisingly fast…

Super Extremely surprisingly fast delivery! Placed my order on Wednesday & order was delivered to MALTA on Thursday afternoon! -Well done!

21 November 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi Mario,

Many thanks for buying your CamRade Backpack and SmallRig Mount Plate from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that your order arrived quickly, even to Malta! We're happy to have exceeded your expectations.

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

quite brilliant

21 November 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi Darren,

Many thanks for buying your Adicam items from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you found your experience with us to be 'quite brilliant'!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff, good price and quick delivery. Many thanks!

21 November 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi Renna,

Many thanks for buying your Rode Production Console from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you received help and assistance from the team, and that your order arrived promptly!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Fast service

Fast service, well priced and quick delivery.

18 November 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi Sean,

Many thanks for buying your Decimator Design Multiviewer from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you experienced fast service whilst ordering with us, and found our pricing to be competitive!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 1 out of 5 stars

Sent a defective item which to there…

Sent a defective item which to there credit they are in the process of replacing, but the process of replacing it was painful and the helpdesk assistant bilial was terrible

13 November 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi Aaron,

Many thanks for taking the time to leave us a service review.

Apologies for the issues faced.
I believe that you have since had a conversation with our Customer Services Director, and have reached a resolve having discussed all points with him.
I can confirm that the replacement order was raised and we are awaiting a delivery date from supplier.

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Excellent service and products

Excellent service and products.
Delivery next day as promised.
Thank you.

13 November 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi John,

Many thanks for buying your Lexar Silver Series Card from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you experienced excellent service whilst ordering with us, and that your order arrived on time.

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Received goods in great time 2 days spot on

Received goods in great time

5 November 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi Eric and Yvonne,

Many thanks for buying your Sennheiser Microphone from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you received your order promptly via DHL!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

No delays immediate shipment and client…

No delays immediate shipment and client communication its a very reashuring experience. Its good that you chose DHL. All the others wont deliver as well.

5 November 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi Francois,

Many thanks for buying your Lacie Raid Shuttle from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you had good communications from the team and that your DHL delivery was received promptly!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Very professional and helpful

Very professional and helpful

27 October 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi Richard,

Many thanks for buying your Blackmagic DaVinci Resolve from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you found our service to be very professional and helpful!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Very Happy - Fast Service

Exactly as described. Works perfectly. Very happy with the fast service. Many thanks.

27 October 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi Deana,

Many thanks for buying your Tether Tools cable from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you were very happy with your overall experience in ordering with us, and that the order was received promptly!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Easy purchase

Easy purchase

27 October 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi Andy,

Many thanks for buying your lighting equipment from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you found the purchasing process to be easy!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Great seller

Great seller

15 October 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi Amjid,

Many thanks for ordering your Manfrotto Adapter from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you value us as a great seller!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

A professional photographic retailer

Good stock, good communications and good deliveries, thanks

6 October 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi Paul,

Many thanks for ordering your Sandisk G-Raid Mirror from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you were satisfied with our customer service communications and the prompt delivery!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Excellent service

Fast reliable service arrived on time, great price and good quality.

20 September 2024
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi Elaine,

Many thanks for buying your Rode Interview Go from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you experienced fast and reliable service, with the goods arriving on time!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi Will,

Many thanks for buying your Zhiyun battery from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you experienced great customer service whilst ordering with us!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

Fantastic service!

I’m based in Canada and needed a product only available across the Atlantic; not only it was a super smooth transaction, they managed to ship incredibly fast and I got my Filter Faker way faster than I expected.

Great service!

24 September 2024
Unprompted review
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi Andre,

Many thanks for buying your Filter Faker from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that you received your goods faster than expected, and were pleased with the smooth transaction.

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

Rated 5 out of 5 stars

I ordered my brand new Panasonic VXF1…

I ordered my brand new Panasonic VXF1 camcorder from CVP on the 18th of September 2024 they had to get it directly from Japan the price was the same and in some cases less than for a second-hand one and it arrived on the 23rd... 5 days!! Unbelievable!! What a fantastic company, I will use them again and again...

23 September 2024
Unprompted review
CVP.com - Studley logo

Reply from CVP.com - Studley

Hi Chris,

Many thanks for buying your Panasonic camcorder from CVP and for taking the time to leave us a positive/5* service review.

It's great to know that we were able to exceed your expectations with the delivery time, and that you are now a returning customer!

Thanks again, we appreciate your business and feedback and look forward to you visiting us again.

Kind regards,
Melissa

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look