Greeted immediately by Duncan. He was friendly, professional and very helpful in finding the inks for my old printer. He ordered the bottles and called us as soon as they arrived. Cartridge World... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
was looking to find ink for an old printer I have at home, they suggested a alternative brand as the old one was not easy to find. When I've got home the printer wouldn't accept the ink as "not genui... See more
Company replied
Been using them for years. Went back based on previous good experience. Did two jobs. Fixed a printer. Used spares from old machine . No problem with that. Mine is old and new parts are hard to... See more
Company replied
'Cartridge World' deliver direct to the house or convenient collection point what has been ordered within the time quoted at a reasonable price. Having dealt with them for many years, I do miss the... See more
Company replied
Company details
- Office Supplies Store
- Computer & Accessories store
- Computer repair service
- Stationery Shop
- Printer store
- Toner cartridge supplier
Written by the company
At Cartridge World we have a reputation for delivering professional and friendly service to our customers. For over 20 years we have supplied money saving, green (carbon neutral since 2022), printing solutions and computer supplies to Business and Home users in Cyprus. We have 3 stores across the island where you will enjoy a high standard of personal service from our knowledgeable staff. Visit our website cwcyprus.com and discover the biggest range of original brand printer cartridges as well as our own brand money-saving ink and toners. We offer great deals on paper, printers, 3D printing, computers and laptops plus thousands of computer and office related supplies. Order online for prompt delivery to home or office. Our specialist technicians provide: printer, laptop and computer repair services with free diagnosis on a no-fix-no-fee basis. Ask about our professional INFINITY managed print service. A new Epson printer + Unlimited ink + Support for a small monthly fee.
Fast and Free Deliveries
Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.
We typically deliver in 1-3 days and display the expected delivery time on our website if longer. Our team are good at calling to confirm the status of orders. We guarantee to phone and give you an update in the first business day following receipt of your order. We further guarantee 100% satisfaction our own brand ink and toners. All our repairs are covered by a 3 month warranty. Warranty for Hardware and Accessories is as per the manufacturer warranty and is mentioned on our website.
Contact info
We have 3 stores in Limassol, Larnaca & Pafos serving the whole island, ..., Order online for island-wide delivery, Cyprus
- 777-777-85
- info@cwcyprus.com
- cwcyprus.com
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Paphos Cartridge World very good
I ordered a printer and checked my bank account but no funds had been withdrawn so I contacted the company via email I had no response to this as I needed the printer urgently which has resulted in me paying for taxis again as I didn't have the information required for my meeting, I ended up paying for a printer again and the printer was delivered the same day I have to say my local shop and the delivery guy are spot on they are very very good at Cartridge World paphos
15 January 2024
Reply from Cartridge World Cyprus
Hi Godfrey,
further to my conversation with you and a conversation with our administration department inexplicably your order did not go through on the website. I apologise that a member of staff did not return your call but pleased that our staff were super quick to deliver your printer when apprised of the situation.
Kind regards,
Margot glover
Director
Reply from Cartridge World Cyprus
Dear Maksim,
Thank you for your kind review and great to hear you were happy with the customer service.
I will be sure to pass it on to the staff in Limassol!
Kind regards,
Margot Glover
Director
Excellent!
10 January 2024
Reply from Cartridge World Cyprus
Hi Stephania,
Thanks for the review-great to receive positive feedback!
Kind regards
Margot Glover
Director
Reply from Cartridge World Cyprus
Dear haris,
You are welcome.We appreciate your review!
Kind regards,
Margot Glover
Director
Friendly and ready to help staff.
7 January 2024
Reply from Cartridge World Cyprus
Hi Panagiotis,
Thank you for your kind review.
I will be sure to pass it on to our team in Pafos!
Kind regards
Margot Glover
Director
Reply from Cartridge World Cyprus
Dear Andreas,
Great to receive your review and to hear you were happy with the speed and quality of service.
Kind regards,
Margot Glover
Director
Prompt service
30 December 2023
Reply from Cartridge World Cyprus
Dear Yiannis,
Thank you for your kind review.
Great to hear you were happy with the service!
Kind regards,
Margot Glover
Excellent service and quality
28 December 2023
Reply from Cartridge World Cyprus
Dear Alex,
Thank you for your kind review. Great to hear you are happy with our own brand toner cartridges and the servive provided by our staff in Limassol!
Kind regards,
Margot Glover
Director
Great quality
Great quality, great price. Found my previous order in my account history and just reordered. Very convenient.
23 December 2023
Reply from Cartridge World Cyprus
Dear Egor,
Thank you for your review.Great to get this positive feedback!
Kind regards,
Margot Glover
Director
My order wasn't deliveted
22 December 2023
Reply from Cartridge World Cyprus
Dear Anna,
I have just seen your review now.I am very sorry you have not received your order but I will follow up with Pafos store (if you have not already done so)to see what has happened to your powerbank.You ordered it on the Friday so due to the Christmas holidays the first business day would have been Wednesday 27th and so ordinarily you could have expected delivery today.I will pass your complaint on to the store and we will get back to you.
Apologies once again
Kind regards
Margot Glover
Director
P.S - I have made repeated attempts to contact you on your mobile phone and by email but unfortunately have had no response.
From that site price 18.75 From foody…
From that site price 18.75 From foody same product 15.62€ from wolt 18,99€
HP
HP 655 ORIGINAL BLACK INK
HP655B-O
CZ109AE
18.75€ all that story it's unprofessional
€ 15.76 excl. VAT
15 December 2023
Unprompted review
Reply from Cartridge World Cyprus
Dear Abdul Al,
Thank you for taking the time to share your feedback with us. We appreciate your concerns and would like to address them accordingly.
Firstly, we would like to clarify that we no longer sell our products through Foody's portal, and during the time we did, the HP655B-O was not an item we offered via Foody. Additionally, we do not currently list the HP655B-O on Wolt.
Our only available option for purchasing the HP655B-O is through our official website, where you correctly observed the price to be €18.75 Inc Vat.
To assist us in investigating this matter further, we kindly request that you provide us with the specific links from Foody and Wolt where you found the pricing information you mentioned. This will help us identify any discrepancies and ensure that our pricing is consistent across all platforms.
We take all customer feedback seriously, and as reflected on our TrustPilot page, we consistently maintain a high level of satisfaction with our customers. We aim to provide a professional and reliable service, and if there has been any mistake in pricing on external platforms, we are committed to rectifying it to prevent such occurrences in the future.
Thank you for bringing this to our attention, and we look forward to resolving this matter to your satisfaction.
Very quick & professional service
Very quick & professional service!
Thank you guys!!!
20 December 2023
Reply from Cartridge World Cyprus
Hi Mimi,
Thank you for taking the time to leave a review.
Gerat to hear you were happy with the service from our team in Pafos!
Kind regards
Margot Glover
Director
Immediate action for delivery time mix up and
When I ordered it said that it will be delivered within 1-3 working days. 4 working days passed and still no sign of my parcel...However the next day I got a call where they explained that there was a rare mix up with the order and that it will be delivered on Saturday even though they do not work on Saturday. I really appreciated the fact that they went the extra mile to correct this. Mix ups happen but what is the most important is the personal approach and good will. So thank you for this
16 December 2023
Reply from Cartridge World Cyprus
Dear Savvas,
I am very sorry to hear this.Please accept our apologies.
I have just alerted the store to this and you should hear back this morning.
Kind regards
Margot Glover
Director
PS. Thank you for your revised review - Costas in Larnaca will be dealing with this and it is great to hear that he is able to rectify the situation for you.
personal and prompt service when…
personal and prompt service when currier failed to deliver
13 December 2023
Reply from Cartridge World Cyprus
Good morning,
Thank you for the review.
Glad to hear we were able to resolve the issue for you and provide an excellent service.
Kind regards,
Margot Glover
Director
Very helpful site&very polite staff.
7 December 2023
Reply from Cartridge World Cyprus
Hi Elena,
Thank you for your kind review.
Glad you were able to find what you were looking for on our web site and were pleased with the service!
Kind regards
Margot Glover
Director
delivery time not correct
The site said 1-3 working days delivery. I ordered on Saturday and should have the products by Wednesday the latest. It is Wednesday and i still haven't been contacted from ACS that my package arrived. I counted on getting the inks by today since i have to use them. Now i have to leave the office and find somewhere to print my work.
16 December 2023
Reply from Cartridge World Cyprus
Dear Linda,
Firstly, I would like to apologise for the inconvenience you experienced due to the delay receiving your order. I can understand and sympathise with your frustration but unfortunately on this occasion the inks were not in stock in Larnaca hence the delay and why Costas was phoning you - on the 3rd day to give you an update regarding the status of your order but by then you had written your review! We always do our very best to keep our customers happy but in this instance we fell short. Thank you for your understanding.
Kind regards
Margot Glover
Director
Reply from Cartridge World Cyprus
Hi,
Thank you for taking the time to leave a review. Glad to know you were happy with the speed of service!
Kind regards
Margot Glover
Director
Excellent service
11 December 2023
Reply from Cartridge World Cyprus
Hi Alan,
Great to hear you were happy with the service from our guys in Pafos.
Please do remember to return your empties to us for recycling.
Kind regards
Margot Glover
Director
Great quality
5 December 2023
Reply from Cartridge World Cyprus
Dear Nicoletta,
Thank you for taking the time to leave a review of our own brand CW inks.
Great to hear you are happy with the quality.
Kind regards
Margot Glover
Director
Helpful staff, good prices
The staff were polite, patient and met my needs. Only issue is that it’s quite a small shop so there is not a lot of stock and you will have to wait for them to order your purchase.
10 March 2023
Unprompted review
Reply from Cartridge World Cyprus
Stelios
Thanks for your kind review.
Best Regards
Margot Glover - Director
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.