Greeted immediately by Duncan. He was friendly, professional and very helpful in finding the inks for my old printer. He ordered the bottles and called us as soon as they arrived. Cartridge World... See more
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Review summary
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Reviews shaping this summary
was looking to find ink for an old printer I have at home, they suggested a alternative brand as the old one was not easy to find. When I've got home the printer wouldn't accept the ink as "not genui... See more
Company replied
Been using them for years. Went back based on previous good experience. Did two jobs. Fixed a printer. Used spares from old machine . No problem with that. Mine is old and new parts are hard to... See more
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'Cartridge World' deliver direct to the house or convenient collection point what has been ordered within the time quoted at a reasonable price. Having dealt with them for many years, I do miss the... See more
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Company details
- Office Supplies Store
- Computer & Accessories store
- Computer repair service
- Stationery Shop
- Printer store
- Toner cartridge supplier
Written by the company
At Cartridge World we have a reputation for delivering professional and friendly service to our customers. For over 20 years we have supplied money saving, green (carbon neutral since 2022), printing solutions and computer supplies to Business and Home users in Cyprus. We have 3 stores across the island where you will enjoy a high standard of personal service from our knowledgeable staff. Visit our website cwcyprus.com and discover the biggest range of original brand printer cartridges as well as our own brand money-saving ink and toners. We offer great deals on paper, printers, 3D printing, computers and laptops plus thousands of computer and office related supplies. Order online for prompt delivery to home or office. Our specialist technicians provide: printer, laptop and computer repair services with free diagnosis on a no-fix-no-fee basis. Ask about our professional INFINITY managed print service. A new Epson printer + Unlimited ink + Support for a small monthly fee.
Fast and Free Deliveries
Free deliveries for orders over 30 euros to homes and offices across Cyprus. Options to collect in-store or from ACS depot in villages.
We typically deliver in 1-3 days and display the expected delivery time on our website if longer. Our team are good at calling to confirm the status of orders. We guarantee to phone and give you an update in the first business day following receipt of your order. We further guarantee 100% satisfaction our own brand ink and toners. All our repairs are covered by a 3 month warranty. Warranty for Hardware and Accessories is as per the manufacturer warranty and is mentioned on our website.
Contact info
We have 3 stores in Limassol, Larnaca & Pafos serving the whole island, ..., Order online for island-wide delivery, Cyprus
- 777-777-85
- info@cwcyprus.com
- cwcyprus.com
4.6
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No follow-up call/e-mail after order
21 March 2025
Reply from Cartridge World Cyprus
Hi Fedor
Thanks for bringing to our attention, we have adapted our policy accordingly. Appreciate you informing us of this issue.
Best Regards
Duncan Glover - Managing Director
Reply from Cartridge World Cyprus
Thank you for your feedback.
We're glad to hear you had a great experience!
Best Regards,
Michaella Protopapa
Reply from Cartridge World Cyprus
Thank you for your kind words.
We're thrilled to hear that you were happy with our fast delivery and communication.
Your satisfaction is our priority!
Best Regards,
Michaella Protopapa
Reply from Cartridge World Cyprus
Thank you for your excellent feedback!
We’re delighted that you’re satisfied with our products and truly appreciate your trust in us.
We look forward to assisting you again in the future.
Best Regards,
Michaella Protopapa
I had an excellent experience with…
I had an excellent experience with Cartridge. Their customer service was prompt and helpful, making the process smooth and hassle-free. The product quality exceeded my expectations, adding great value to my purchase. I highly recommend them for anyone looking for reliable and efficient service.
21 February 2025
Unprompted review
Reply from Cartridge World Cyprus
Dear Vaggelis,
Thank you for your wonderful review!
We're thrilled to hear that you had an excellent experience with us. Providing prompt and helpful customer service, along with high-quality products, is our top priority.
Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!
Best Regards,
Michaella Protopapa
Reply from Cartridge World Cyprus
Dear Joseph Rundle,
Thank you so much for your kind review!
We're thrilled to hear that you had a great experience with us.
Best regards,
Michaella Protopapa
Good service delivered free to ACS box…
Good service delivered free to ACS box near me
7 February 2025
Reply from Cartridge World Cyprus
Dear Michael,
Thank you so much for your kind review! We truly appreciate your support.
Best regards,
Brigita Dulskaite
PLA plus order
We ordered plastic on the website, which was in stock according to the website, we received a phone call from the shop, that the plastic is out of stock and we were offered better option at the same price. Was delivered the next day. Good quality and good service, polite and helpful staff. Thanks.
5 February 2025
Reply from Cartridge World Cyprus
Dear Pavel,
Thank you for your positive feedback. We are delighted to hear that you were satisfied with the service provided by our team. Your kind words are truly appreciated.
Kind regards,
Brigita Dulskaite
Reply from Cartridge World Cyprus
Dear Jivko Dimitrov,
Thank you for your positive feedback!
We’re delighted to hear that you’re happy with your purchase.
Kind regards,
Brigita Dulskaite
Always professional and prompt
Always professional and prompt. My go to place for ink, PCs and peripherals!
27 January 2025
Reply from Cartridge World Cyprus
Dear Joe Albayati,
Thank you so much for your kind review! Your feedback means a lot to us, and we truly appreciate your support.
Best regards,
Brigita Dulskaite
Amazing customer service
Amazing customer service, always happy to help. This makes repeat ordering a pleasure. The pricing is great, as well as the quality of the products.
22 January 2025
Reply from Cartridge World Cyprus
Dear Customer,
Thank you for taking the time to leave a review.
Delighted to hear you were happy with the service and purchase.
Kind regards,
Brigita Dulskaite
Reply from Cartridge World Cyprus
Daer Marilyn,
Thank you for your review. Great to hear you were happy with your purchase and the speed of delivery. Hope to see you shopping with us again soon!
Kind regards,
Brigita Dulskaite
Reply from Cartridge World Cyprus
Dear Anna Koftoun,
Thank you so much for your kind review! Your feedback means a lot to us, and we truly appreciate your support.
Best regards,
Brigita Dulskaite
Excellent service.
20 January 2025
Reply from Cartridge World Cyprus
Dear Valerie Craft,
Thank you for your positive feedback. It's great to hear you were happy with our service. We look forward to helping you again in the future!
Kind regards,
Brigita Dulskaite
Reply from Cartridge World Cyprus
Dear Digalakis,
Thank you for your feedback! Delighted to hear you were happy with the service.
We look forward to helping you again in the future!
Kind regards,
Brigita Dulskaite
All good and fast delivery!
14 January 2025
Reply from Cartridge World Cyprus
Dear Nataliya,
Thank you so much for your kind review! Your feedback means a lot to us, and we truly appreciate your support.
Best regards,
Brigita Dulskaite
My order arrived at the promised date…
My order arrived at the promised date (although I expected it to be postponed due to New Year's Eve), and I received exactly what ordered. However, the store's address wasn't specified in the confirmation email, and the decision to head out the the address in the email's footer was wrong from my side. Gladly, only one store in Limassol in Google Maps was open, and it turned out to be the right one.
27 December 2024
Reply from Cartridge World Cyprus
Thanks Oleg for your kind review.
Sending best wishes for 2025.
Your comment was helpful and we have made adjustments.
Best Regards
Duncan Glover - Managing Director
Having order some batteries
Having order some batteries, came the same day , and was informed immediately that was ready for a pick up!
Very polite on the phone aswell
15 December 2024
Reply from Cartridge World Cyprus
Thanks Annie for your kind review.
Sending best wishes over the holidays.
Best Regards
Duncan Glover - Managing Director
Ordered online but then to find out its out of stock
Ordered online and you advertised in stock but after waiting 3 working days I called your office and was advised that its out of stock. The Larnaca office Lady was very helpful and polite.
12 December 2024
Reply from Cartridge World Cyprus
Hello Panayiotis
I understand you passed by the shop enquiring about this item, we checked and advised that it's out of stock from the supplier, However our supplier had not updated their stock on their api which connects to our website and so when you then proceeded to place an online order it proceeded when of course the item was OOS. We did inform you of order cancellation.
Your case has highlighted a weakness in our supplier api that we will now address with them. Hope we overcome these issues.
Thank you for your business.
Best Regards
Duncan Glover - Managing Director
Dear Cartridge World,
Dear Cartridge World,
I congratulate you on your PERSONAL touch. I think this is what makes a company professional.
Your attention to issues reported, or spotted by you, is noteworthy.
Looking forward to the next transaction with you.
Kind regards.
20 November 2024
Unprompted review
Reply from Cartridge World Cyprus
Thank you Anna
It's always so encouraging for our team to receive positive feedback.
Overcoming initial issues is part of our continual improvement.
Best Regards
Duncan Glover - Managing Director
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